Power Plant Customer Service

Jose Ortiz

**** ** **** **** **** St. Lucie, FL *4953 Phone: 772-***-**** Fax: 772-***-**** E-Mail: ********@*******.***

Objective

To work in a dynamic and professional environment that allows me to utilize my experience and education in order to attain a position that offers

opportunities for career growth and development.

Experience

RPP Devices July 2012 – Current

Assistant Manager Port Saint Lucie, Florida

• Handled all accounts receivable and accounts payable.

• Assessed building/property safety guidelines and brought them up to OSHA guidelines & standards.

• Held monthly safety meetings so all staff was up to date and current on emergency guidelines and safety standards.

• Conducted sales forecasting for purchasing purposes.

• Track/maintain over $1M of inventory and maintain inventory using FIFO

• Streamlined office procedures to maximize efficiency.

• Set training procedures and guidelines for staff training.

• Maintained and developed relationships with vendors and sought out/researched vendors for future purchasing/business relationships.

St. Lucie County Fire District February 2005 - June 2012

Firefighter/Paramedic Port St. Lucie, Florida

• Lay and connect hose, hold nozzles and direct water streams raise and climb ladders and use chemical extinguishers, bars, hooks, lines and other

equipment at the scenes of fires

• Administer EMS to injured persons, frequently using advance techniques such as following ACLS guidelines to restore cardio-pulmonary functions.

• Interact and communicate to educate the community in fire prevention and basic first aid.

• Lead Paramedic in charge of signing for all controlled substances locked under key for ambulatory services.

• Inspect building and premises for compliance with fire laws, check on complaints and aid in the investigation of arson cases.

• Give testimony in court in connection with criminal cases pertaining to related EMS calls

• Operate Computer Aided Dispatch equipment and write reports pertaining to both fire & medical calls

• Trained in proper communications using dispatch radio frequencies and emergency line protocols

• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work diligently to provide quality

customer service

• Trained in ARFF procedures in how to respond to airport emergencies

• Knowledgeable in the proper procedures and guidelines for helicopter transport of trauma alert patients

St. Lucie County Nuclear Power Plant April 2010 – June 2012

Paramedic Jensen Beach, Florida

• Primary Care Paramedic responding to injuries in the plant utilizing equipment such as stand alone emergency vehicle, jump bag, proper

protective equipment, and radio communications.

• High level security clearance allowing access to all levels of the nuclear power plant

• Interact with various personnel and oversee both their immediate medical needs and continuous care

• Report to all incoming police or fire personnel about emergencies within the power plant

• Maintain all medical files and reports through EPR and intercom to respond to emergencies within the power plant

All County Ambulance May 2009 - February 2012

Paramedic Ft. Pierce, Florida

• Inner facility transport for critically ill patients including; pediatric and neonatal transports, multi-trauma and burn patient transports and

ventilator dependent patients, capable of providing bi-pap & I.V. fluids

• Utilized various radio and computer systems to communicate with hospitals and other various medical direction

United States Army June 1999 - November 2003

Chemical Operations Sergeant Fort Bragg, North Carolina

• As squad leader, was in charge of 6 soldiers guaranteeing their combat readiness ranging from their physical fitness to their daily activities.

• As squad leader, maintained over 1 million dollars worth of equipment to include 3 smoke generators Humvee’s, several chemical masks,

turnout gear, and other various equipment.

• Promoted to Chemical Operations Sergeant (2001) in which duties included supervising a nuclear biological chemical room, which

supplied nuclear biological chemical protective equipment to an entire company, which is composed, of over 100 soldiers.

• Participated in Operation Enduring Freedom (OEF)

• Deployed as a member of the 82nd Airborne Division which was highly decorated throughout military campaign

Century High School Santa Ana, CA High School Diploma June 1999

Mid-Florida Tech Orlando, FL Firefighter/EMT Degree/Certification September 2004

Indian River Community College Ft. Pierce, FL Paramedic Certification October 2006

Associates of Emergency Medicine July 2007

Services

Columbia Southern University Orange Beach, AL Bachelor’s of Business Administration April 2009

Master’s of Business Administration November 2010

Education

Skills

Bi-lingual (English & Spanish)

Over 11 Years experience in Job-Related Analytical Decisions

Expert in radio communication for over 11 years with Analog & Digital Frequencies

Extensive Education & On-the-job Training in both the public or private sectors

2 Army commendations medals awarded while in deployment of OEF

Certifications, Licensures, & Training

• • •

Airborne Training (82nd)

FF1/FF2 Certified Radiological Emergency Response

Training

• • •

Paramedic Licensure CPR/ACLS Certified Class D Security License

• • •

EVOC Certified Hazardous Material Training FEMA ISO 100, 200, 700, & 800

• • •

Occupational Health & Safety Custom Protection Officer DOD Hazardous Materials Tech

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