Customer Service Life Insurance
Resume:
Miranda Foster
*** ******* ******, *********, ** 30238 Email: ******.***********@*****.***
PROFESSIONAL SUMMARY
Task-focused, detail oriented individual with highly refined abilities to manage time and duties in
an efficient manner, seeking an administrative position with a dynamic organization.
• Proven ability to facilitate efficient workflow while ensuring quality and compliance.
• Proficient in Greenway PrimeSuit and Microsoft Office and Word with a typing speed of
65 wpm.
• Strong work ethic and willingness to contribute toward meeting company goals.
CORE COMPETENCIES
Medical Administrative Assisting
Front/Back Office Management
Computer Applications
Appointment Scheduling
EDUCATIONAL & PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy- Tampa, FL
Medical Administrative Assistant Diploma
Key skills acquired through extensive training:
• Preparing patients for examination and treatment.
• Assisting in the maintenance of medical charts and/or electronic medical records (EMR)
systems.
• Scheduling appointments, obtaining insurance authorizations for procedures, and
collecting medical histories and payments from patients.
WORK EXPERIENCE
La Parrilla Mexican Restaurant- Fayetteville, GA 10/2012-Present
Server/Salesperson/Trainer
o Promptly take and deliver guest’s food and beverage order ensuring quality and accuracy.
o Attend to guest during the entire dining experience.
o Maintain cleanliness and organization of restaurant.
o Assist the restaurant management team in training new team members.
o Key duties include cross-training current employees, leading new procedure training,
coaching, and following up on progress.
El Reposo “Retreat to Mexico”- Peachtree, GA 11/2011-05/2012
Server
o Maintained a working knowledge of all items on the menu, while upholding a
professional attitude, service excellence and high level of customer satisfaction.
o Keenly anticipated the needs of the guests, while receiving food and drink orders,
keeping them organized and timing the course of service.
o Consistently maintained a clean working environment while attending to guests during
the entire dining experience to ensure repeat business and grow the restaurant’s local
sales footprint.
Taco Mac- Peachtree City, Ga 05/2010-
05/2011
Hostess
o Served a major role in establishing an inviting atmosphere for guests as the first point of
contact with public.
o Courteously greeted patrons and directed them to tables or accompanied them to waiting
areas until tables were ready.
o Received and scheduled reservations via phone and in person, assigned guests to tables
suitable to the size of each group, escorted them to their seats and provided menus.
Contact this candidate