Customer Service Medical Assistant

Kanwayta Johnson

**** ******** *****

Clinton, MS 39056

Phone: 601-***-****

********@*****.***

OBJECTIVE: Proactive leader with professional healthcare experience and a track record of

consistent top performance - Seeking a career in a professional healthcare facility that will allow

me to utilize my skills in medical assisting and comprehensive health care training.

HIGHLIGHTS OF QUALIFICATIONS:

• Strong organizational skills and effective with time management skills

• Exceptional interpersonal, communication, and customer service skills

EDUCATION:

Associate of Science Degree in Healthcare Management, 2013

Medical Billing and Coding Diploma, 2012

Medical Assistant Diploma, 2011

CERTIFICATIONS:

• Certified Clinical Medical Assistant

• Certified Phlebotomy Technician

• Certified EKG Technician

• HIPAA Certified

ADMINISTRATIVE AND CLINICAL SKILLS:

• Electronic Medical Records (Amazing Charts Software)

• Process Payments

• Handles Outgoing/Incoming Mail

• Performs secretarial duties including typing, maintaining office files, and ordering

supplies and forms for office use

• Customer Service

• Patient Scheduling

• Data Entry

Insurance Verification

•

Vital signs

•

EKGs

•

Injections

•

Performs related duties as required

•

Kanwayta Johnson, page 1

PROFESSIONAL EXPERIENCE:

Peace Children’s Clinic - Clinton, MS December 2013 – Present

Certified Medical Assistant

• Efficient handling of administrative duties (e.g., answering phones,

scheduling appointments, maintaining medical records, patient processing,

bookkeeping) that allowed doctors and nursing staff to focus on the health

concerns of their patients

• Assist the physician in the back office as needed

MS Janitorial Services - Brandon, MS March 2013 - December 2013

Day Porter

• Responsible for maintaining a clean and safe environment for patients and staff

Southern Healthcare Agency - Flowood, MS October 2012 –

Certified Medical Assistant

• Responsible for managing the front desk, including answering phones, scheduling

appointments, and filing insurance and patient records.

• Assisted doctor with gathering history and taking vital signs of patients

Choices for Children & Family- Jackson, MS January 2011 - December 2011

Certified Medical Assistant

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in

performing venipuncture, injections and various diagnostic procedures ( e.g., EKG’s, chemistry

analysis, hematology, and urinalysis)

• Consistently praised for efficient handling of administrative duties (e.g.,

answering phones, scheduling appointments, maintaining medical records,

patient processing, and bookkeeping) that allowed doctors and nursing staff to

focus on the health concerns of their patients

Choices for Children & Family Jackson, MS October 2010 –December 2010

Medical Assistant Externship

• Collected patient blood samples in a safe, sanitary manner for diagnostic testing

• Collect patient medical histories and measured vital signs

• Conducted all regular procedures such as hearing and sight examinations

Kanwayta Johnson, page 2

ASR Nationwide-Terry, MS March 2004- November 2008

Impound Manager

• Supervised the receipt, storage, release, auction, and salvage of impounded vehicles

• Counseled customers on procedures for reclaiming their vehicles

• Conversed with banks on the status of accounts

• Increased repossessions and profits 10% by getting orders closed in a timely manner

References Available Upon Request

Kanwayta Johnson, page 3

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