Technician Customer

Nii A. Ankrah

**** ********** **. . ********, ** 43119 . Cell: 614-***-**** .

**********@*****.***

PROFILE

Highly skilled Electronics Technician with five years of experience in the

field. Identify and resolve equipment malfunctions, working with

manufacturers or field representatives as necessary to procure replacement

parts.

SKILLS/ABILITIES

Technical Testing and Development

. Digital laser printing operation

. Assembled, tested, installed, and maintained: power distribution

controls; video camera housing and

control units; robotic set-up and indexing; pneumatic control systems,

etc.

. Assembled and tested (FDA specs) Diagnostic Imaging systems prior to

customer delivery.

. Hardware/software configuration and testing of custom ISA- type

computers for final shipment.

. Performed initial bench tests and final systems tests on electronics

microscope systems.

. Familiar with use of OrCad and AutoCad design software.

. Loaded and utilized software routines for monitoring purposes.

. Repaired of Dell monitors. Also test, diagnose and upgrade all Dell

LCD's in a production environment. Repairing all printers in a

production environment. Teardown printers to be repaired.

. Trained and certified newly hired employees.

Production Operations

. Loading data for mass printing using laser machines per customer

request, print control samples and check with client control, samples

for client verification printing production, double checking

production, resolving errors.

. Tested, operated and maintained electro mechanical canning production

machinery.

. Testing, repair and upgrade/reinstall of PC hardware & software in

factory environment.

. Installed and serviced garage doors, rolling door and counter doors,

etc. Set up new and refurbish used equipment's, diagnosis, repair,

and update to current revision/modification levels,

. Test and adjust to specifications as outlined-utilizing test charts,

fixtures technical manuals, general and specialty hand tools. PC

utilization to flash/update products as necessary. Maintain a neat and

organized work area. Complete technical parts replacement sheets and

meet setup time frames as outlined. Trained and certified newly hired

employees Customer Relations

. Listen and cooperate with customers to promptly and professionally

resolve customer issues.

. Contact and prepare services quotation with business customers

concerning office cleaning. Field service Technician; Preformed Dell

monitor maintenance. Upgrade software and virus removal. Provided end

user desktop support and training at customer sides. Performed laptops

repairs, and installed applications software. Provided on-side help

for small to medium businesses in Network fault location and

resolution; Network card and data backup and recovery with strong

people skills

work historY

Electronic Technician, Decision One Inc., Grove City, OH

2009- 2014

Installer, Nofiziger Doors Inc., Plain City, OH

2006-2009

Franchise owner, Coverall of Columbus Co., Dublin, OH

2002 -2014

Electronic Technician, Decision One Inc., Grove City, OH

2002 -2003

Electronics Test Technician, Schlumberger Corp., MA

2000-2001

Systems Technician, Agilent Technologies Corp, MA

1997 2002

EDUCATION

BS Science in Electronic Engineering Technology. Wentworth

Institute of Technology. Boston, MA

Associate Degree in Electrical Technology. Kumasi Polytechnic.

Kumasi, Ghana

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