Customer Service High School
Resume:
MARY E. BOWLIN LEFLER
OAK RIDGE, NC 27310-9722
PHONE: 336-***-****
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OBJECTIVE:
MY OBJECTIVE, IS TO FIND A NEW CAREER. I CAN PROVIDE THAT IN MY LAST 15 YEARS OF TRAINING IN THE FIELDS BELOW AND
USING THE PROGRAMS THAT I LISTED WILL HELP ME FURTHER ALONG MY NEW PATH IN LIFE. LOOKING TO LEARN MORE AND WILLING
TO WORK THE HOURS THAT NEED TO BE WORKED TO GET THINGS DONE.
ABILITIES: OPERATE DESKTOP AND LAPTOP COMPUTERS, LASER PRINTERS, COPY MACHINES, FAX MACHINES, 10 KEY
CALCULATOR, FISERV SYSTEMS-TELLER PLATFORM, LOAN PLATFORM, EQUIFAX EPORT, OPEN OFFICE PROGRAM SUCH AS
DOCUMENTS, SPREADSHEETS, ADOBE, COMMON INTERNET, ANSWER PHONES, TAKE MESSAGES, CHECK VOICEMAILS, EMAIL,
HANCOCK WORD, SPREAD, ETC., MICROSOFT 7 PRODUCTS AND DICTATION. I AM RELIABLE TO BE THERE ON TIME, WILLING TO
WORK LATE OR EVEN COME IN EARLY. IF NEED TO WORK THROUGH LUNCH HOURS WILLING TO DO THIS.
EMPLOYMENT HISTORY
BRANCH MANAGER, LOAN OFFICER, TELLER, RECEPTIONIST:
10/1999 - 11/2014 MEMBERS CREDIT UNION
1407 NC HIGHWAY 66 S # A, KERNERSVILLE, NC 27284
OPEN AND CLOSE THE BRANCH DAILY, SUPERVISING TO MAKE SURE THE TELLERS SHOWED UP ON TIME AND DID THEIR DAILY JOB
CORRECTLY, HELPED CUSTOMERS WITH FINANCIAL TRANSACTIONS FOR THEIR LOAN NEEDS. GAVE OVERALL CUSTOMER SERVICE
AS NEEDED TO THE CUSTOMERS WHEN QUESTIONS OR ISSUES AROSE. KEPT VAULT IN BALANCE, ORDER MONEY, WORKED TELLER
LINE AS NEEDED IF A TELLER WAS OUT FOR THE DAY. I STARTED OUT AS THE RECEPTIONIST, AND WORKED MY WAY UP TO TELLER,
CUSTOMER SERVICE REPRESENTATIVE, TO LOAN OFFICER, BRANCH MANAGER.
FRONT DESK CASHIER, CASHIERS 05/1998 - 10/1999
KERNERSVILLE BOWLING CENTER
KERNERSVILLE, NC 27284
OPEN AND CLOSING CASHIER, SHIFT SUPERVISOR OVER CENTER ASSISTANTS, MADE SURE THE LEAGUES STARTED ON TIME AND IF
THERE WERE ANY ISSUES, WORKED TO TAKE CARE OF THEM AS THEY AROSE.
CASHIER, CASHIERS 08/1997 - 05/1998
FOOD LION KERNERSVILLE, NC 27284
CASHIER, WAITED ON CUSTOMERS WITH THEIR PURCHASES, USED CASH REGISTER, PROCESSED CHECKS, CREDIT CARD MACHINE.
EDUCATION HISTORY
NORTHWEST GUILFORD HIGH SCHOOL
GREENSBORO, NC
HIGH SCHOOL DIPLOMA
GENERAL HIGH SCHOOL CURRICULUM
CERTIFICATIONS
CERTIFICATION ISSUING ORGANIZATION COMPLETION DATE EXPIRATION DATE
TITLE
NOTARY OF PUBLIC STATE OF NC 10/201*-**-****
ADDITIONAL INFORMATION
I AM LOOKING FOR A JOB THAT WILL HELP ME FULFILL MY FAMILIES BEST INTEREST AND FINANCIAL RESPONSIBILITIES. I AM A GREAT
TEAM PLAYER, I AM WILLING TO LEARN AND A FAST LEARNER, WILLING TO COME IN TO WORK EARLY OR STAY LATE IF NEEDED.
REFERENCES
WENDY HAVENS- PREVIOUS SUPERVISOR
PHONE 336-***-****
CATHY GREENWOOD- PREVIOUS SUPERVISOR
PHONE 336-***-****
JEANNIE KEARNEY- FRIEND
PHONE 336-***-****
SHARON HUTCHENS- FRIEND
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