Customer Service Quality Control

Clarence Crawford

Laboratory Analyst - MacKenzie Chemical Company

** ******** ***** - ***********, ** 01950 **************@*****.*** - (985)

***-****

To help facilitate in the overall operation of Laboratory. To provide

assistance and support to various personnel and processes to ensure that

cost-effective and properly monitored parameters and programs are initiated

and maintained. Develop and implement procedures for small-scale,

specialized chemical production. Maintain day- to-day laboratory operations

including inventory, purchasing, stocking, collecting and recording data as

needed for environmental permit requirements, fill requests for product

samples, provide Certificates of Analysis.

Abilities

Have demonstrated and applied high degree of knowledge and expertise in the

application of chemistry in various laboratory environments. Proficient in

Gas Chromatography, Auto-analyzers, weighing instrumentation and H.P.L.C

Proficient in Wet chemistry.

WORK EXPERIENCE

Laboratory Analyst (Chemist)

MacKenzie Chemical Company - Bush, LA - August 2011 to Present

Provide analytical support for the plant processes. Use various laboratory

techniques to perform. Instrumental in method development and problem

solving. Conducted safety training for company employees. Proficient in

I.R., Volatiles sampling, Distillation techniques. Author of new procedures

for increased product yield in formulation of various Metal

Acetylacetonates.

President

Self-Employed - Bogalusa, LA - June 2005 to March 2010 supplied various

fishing equipment for retail customers.

Senior Laboratory Analyst (Chemist)

Philip Morris, USA - Richmond, VA - April 1996 to May 2004

Demonstrated and applied a high degree of knowledge and expertise in the

application of chemistry to preventing and solving a broad range of

operational / Laboratory Instrumentation and procedural problems;

. Used familiarity of chemical processes to provide assistance and support

to laboratory chemists to ensure that cost-effective and properly monitored

parameters and programs were initiated and maintained;

. Provided assistance to Operations and Engineering Personnel to facilitate

in transitional operation of the production plant;

. Evaluated new procedures so that cost-effective solutions to anticipated

problems could be implemented from the start;

. Assisted in development of laboratory procedures to ensure smooth and

efficient operation of Laboratory Services Department;

. Provided support to Quality Assurance Departments, Global Procurement

Policies and other organizations for chemical related issues;

. Provided and example of laboratory values by participating and

implementing safety, diversity awareness opportunities and other

activities;

. Provided proficiency in Word, Excel and Power Point to implement various

quality control procedures.

Chemist

Philip Morris, USA - Richmond, VA - July 1992 to July 1996

Responsibilities

Prepared various elutions for sample analysis. Formulated standard

operating procedures. I.e. GC, HPLC AA for laboratory operations.

Instrumental with method development. Statistical Process Control systems

initiated.

Laboratory Technician

Philip Morris, USA - Richmond, VA - 1987 to 1992

Provided Quality Control Analysis on all intermediate streams and finished

products of the Tobacco Production Plant;

. Provided technical support to the overall Process Operation;

. Experienced in Gas Chromatography and Wet Chemistry and used various

other laboratory apparatus;

. Proficient in Statistical Process Control and Q500 Control Systems;

. Provided strong analytical, organizational, interpersonal and

communicational skills.

Physical Scientist

United States Army Environmental Hygiene Agency - April 1982 to May 1987

Aberdeen Proving Grounds Military Base, MD

. Provided Quality Control Analyzes of various air, water and soil

samples for the Pesticides branch of Environmental Laboratory

Services;

. Used various Wet Chemistry techniques to ascertain levels of pesticides

and herbicides in air, water and soil samples;

. Provided Analytical Reports to the FDA for decisions on opening / closing

of government facilities;

. Laboratory Instrumentation - used water baths, separatory funnels,

florisil columns and various titration methods used for analysis; Gas

Chromatography, L.C. and H.P.L.C. instrumentation involved.

Security Police

U.S. Air force - McGuire AFB, NJ - February 1977 to March 1980

Provided Security for United States Air Force Personnel and Air Craft;

. Followed various procedures necessary to ensure safety.

EDUCATION

B.S. Chemistry {Equivalent}

87 Credit Hours in Chemistry Curriculum

Burlington County College

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