Customer Insurance

CAREER OBJECTIVE :

C SHYNIE SHARMILA

Seeking challenging career options in Banking Operations /

CONTACT INFORMATION Customer Relationship Management / Business Analysis

(Subject Matter Expert) and building strong team

environments and developing open communications, enabling

(: MOBILE : +959******* to make my sincere contributions and to make a challenging

career where I can get the opportunity to excel to the

E-MAIL: fullest extent to the interest of the organization.

*************@*****.***

I will do my best for the client satisfaction and utilize

my knowledge and skills in the best possible way for the

fulfillment of organizational goals.

PERSONAL DETAILS:

PG Qualification:

HUSBAND NAME : S VIJAY

MBA (MASTER OF BUSINESS ADMINISTRATOR in HR)

DATE OF BIRTH :

02-10-1990 Institute : Loyola College Twinning Programs

Year of Passing : 2013

AGE :

24 Years

Degree Qualification :

SEX : B.Com

Female

Institute : Stella Maris college for women, Chennai

NATIONALITY : Indian Year of Passing : 2011

Educational Qualification :

MARITAL STATUS: Married

HSLC

LANGUAGES KNOWN

Institute

:SingaramPillai,Mat,HrsecSchool,Villivakkam,Chennai

Speak, Read & Write

English Year of Passing : 2008

Tamil

Total Experience: 3 years Current CTC : 3.3

AON HEWITT, Chennai, INDIA

June 2011 to Dec 2013.

Business Operation Administrator are advisors in navigating

Medicare, provides expert, independent assistance to

Medicare recipients. The objective is to provide high

quality insurance service through trained and licensed

insurance professionals. Health & Welfare Operations and

providing supports to the US Clients

Role: Benefits Operations Administration (BOA)

Job Description:

Administrating the US employees Medical accounts and

guiding the technical group to understand the new changes

and issues.

Providing resolution to client queries online and by call

answering.

Resolving customer's queries through phone/email within the

TAT.

Initiating client calls to discuss on the process updates

and standardization

STRENGHTS Initiating client calls to discuss on the process updates

and standardization

Preparation of schedule Summary sheets.

Positive Attitude Supporting and monitoring team in JV posting &

Willingness to Learn verification.

Belief in Self Preparing and posting Accruals and Provision entries at

Hard worker. month end.

Flexibility Solving issues with Clients by interacting through calls

and e-mails.

COMPETENCIES:- Accolades:

Fast learner. Got "IMPROMPTU" Recognition award for achieving the

Adapt well to changes. targets.

Work effectively with teams

Promoted as Business Operation Administrator (BOA) from the

role of team member for the Excellent Performance.

Became SME and trained the new joiner who are hired for the

PERSONAL SKILLS BOA positions.

verbal and written ACS INDIA Pvt limited,A Xerox company Bangalore

communication skills May 2014- Till

Willingness to learn Working in Transition process for the client General Motors

(GM) The objective is to Transition SAP process to issue PO

Ability to deal with people to GM Suppliers and to collect the information from the

diplomatically Suppliers to migrate them into New SAP tool for issuing

PO's.

Comprehensive problem solving

abilities

Role: Procurement Analyst

Job Description:

Collecting the Suppliers information and updating in the

SAP

Initiating Suppliers calls to discuss on the process

updates and standardization

Preparation of Weekly Report.

Solving issues with Suppliers by interacting through calls

and e-mails.

Raising request for the Vendor No to issue PO.

Skill Set:

Operating Systems : Windows (2008)

Report Generating Tools : Maestro

Tools : TBA

Systems, Mainframe

Technical Skills:

Mainframe application system

Microsoft Office.

Computer Basics.

Declaration:-

I hereby declare that the above mentioned particulars are

true to the best of my knowledge and belief.

Date :

Place :

(C. Shynie Sharmila)

Curriculum Vitae

Contact this candidate