Crystal Uptain

*** *. ****** **. #*** Chandler, AZ 85225 C480-***-**** (E)acgxvm@r.postjobfree.com

OBJECTIVE:

To obtain a Ophthalmic Technician position with a progressive organization that will utilize a successful career to meet and exceed their company goals.

EXPERIENCE:

Optical Technician: Arizonas Vision Dr. Mark Page

12/12-05/13

Responsible for all chart making, and documentation inputting into a PT’s file as well as Insurance information, verification, and documentation incase a PT requests it.

Pretesting of all kinds on children 6mo. And up, senior citizens, with all sorts of special needs.

Fundus Photo/Optomap imaging, Quantify testing and educated on ways to help improve eye health as far as macular degeneration and MANY other eye health issues. Topos Mechanics, Prescription measurement and verification as well as UV protection, Pressure verification, Peripheral testing, wall chart exam and much more.

All computer documentation and discussion with PT’s on personal issues and information in regards to charting. Forming of a close and more personal trusting relationship with PT’s and their families.

Storage and Contact selection, knowledge of Rx’s available, brands and what they can provide for PT’s. Contact ordering and training, assisting in inserting and wear of lenses for PT’s with issues. PT prep for Dr., fulfilling all their requests.

Appointment scheduling and rescheduling. Supplying information to specialists and PT and all their information. Supplying PT with all documentation needed to proceed with their care. Faxing and e-mailing of all PT’s illness information to referred specialist to make approval process easier on PT.

Apprentice Optician/Sales/Reception: Sears Optical

02/08-05/09

Responsible for all phone calls, orders, insurance authorizations, and organization of booking appointments. Extensive conferencing with company labs to checking, approve, and confirm most orders and remakes.

Received and checked in orders, double-checking correct measurements before and upon dispensing to filing boxes and again when patients came to receive their orders for both contacts and glasses.

Each employee was responsible for input of customer information and prescription upon purchase. Extensive personalized attention to each individual because each is personally specific.

Payment authorization over phone and in person as well as providing specific insurance deductions and charges.

In depth personal lessons for preparation of the patient in order to be sent home with contacts. Teach and verify putting in and taking out as well as important cleaning procedures.

Dr.’s right hand man, prepped patient, files, paperwork and placed so Dr. could receive and review an organized set of information. When finished filled in specific location.

Organization, inventory both receiving and depleting from displays. Refacing and monthly changing of sales, stock and overall look of store including all advertisement around department.

Administrative Assistant/ Receptionist: Planet Earth Satellite Inc.

2005

Answer incoming telephone calls; determine purpose of callers, and forward calls to appropriate personnel or department.

Receive, prepare and route incoming mail, e-mail and faxes. Locate and attach appropriate files to correspondence to be answered by employer.

Assist customer billing by accepting payments via credit card on active & inactive delinquent accounts.

Provide copying and filing back up to administrative/warehouse teams when necessary.

Work with multiple DISH Network and DIRECTV divisions to ensure the efficient and timely day-to-day delivery of broadcast services.

Provide daily phone support for retailer base and administrative team in order to ensure full phone coverage and retailer support.

Generate revenue by selling multiple entertainment products and services as well as satellite systems and accessories.

VOLUNTEER EXPERIENCE:

Human Resources Assistant: Mesa General Hospital

515 North Mesa Drive Mesa, AZ 85201 2000

Prepare and compile records in HR/OR department, enter orders, maintain current patient accounts and addresses in computer system.

Deliver mail to various locations, organize/alphabetize files, and assist with yearly inventory. Assist and direct patients after medical procedures and respond to incoming and outgoing phone calls.

EDUCATION:

G.E.D./Chandler Public Library Chandler, AZ

2008

Professional References

Sandy S. Occupation: Optical Manager/ Licensed Optician Years

Address: Phoenix, AZ Known:

Phone: 480-***-**** 2

Bruce Pearson Occupation: Banner Medical Board Years

Address: Mesa, AZ Known:

Phone: 602-***-**** 7

Margarette Piggue Occupation: Subway Manager Years

Address: Chandler, AZ Known:

Phone: 480-***-**** 1 1/2