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Sales Manager

Location:
Barnegat Township, NJ
Posted:
December 04, 2014

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Resume:

Walter J. "Skip" Finnigan

*** ********* ***** **********, *** Jersey 08050

609-***-**** ( acgxuq@r.postjobfree.com ( Cell 609-***-****

A polished professional and team builder with over 25 year's

management/sales experience,

knowledge and acquired skills in the Healthcare Industry

Physician Office Compliance & Consulting, LLC

March 2012 - Current

Founder, President & CEO

Compliance program:

. Compliance Policy and Procedures (Customized for the Individual

Practice)

. Code of Conduct & Ethics with thorough on-site, documented training

. Business Associates Agreements including review, training and

exclusion checks

. HIPAA Assessment & Training, HITECH Computer & Electronic Media

Assessments

. Employee Exclusion Checks (Initial & Annual)

. Monitored 24/7 Compliance Hotline with reporting

. Billing/Coding and Chart Audits as requested through a sub-contract

. Initial & On-going Employee Training

. Review of Contracts, Relationships & Arrangements to assure Compliance

with Stark & Anti-Kickback Laws

Consulting:

. Completed Self Study in preparation of CHAP accreditation survey

. Developed a 400 page proprietary Policy & Procedure manual in

preparation of CHAP accreditation survey

. Consignment Closet project, including legal agreements based on

guidelines put forth by the OIG

. Currently developing a portfolio of Managed Care Contracts in 6 states

. Currently addressing an inventory program to streamline and cost

containment including SOPs

Due to the inception of Obamacare, HME Competitive Bid Program, shrinking

reimbursement and the general flux

that the Healthcare Industry is currently experiencing, my projected

revenue has not lived up to my expectations.

Community Surgical Supply, a 12 location DME Company, Toms River, NJ

2010 - 2012

Corporate Compliance Officer (Corporate Downsized due to Financial & Legal

Issues)

. Developed a Compliance Department, including P&P, Compliance Hotline,

Code of Conduct & Ethics (presented to and signed off by all staff),

monitoring the OIG exclusion list

. Performed internal audits and risk analysis as allowed by management

. Liaison to the New Jersey Attorney General's Office due to our current

AVC agreement

. Personally handle all patient or referral complaints and issues to

resolution

. Addressed and responded to all service related issues with Veterans

Administration Contracts

. Wrote a half dozen new policies that were either dated or non-

existent, including FDA, Charity Care, etc.

. Started a forms committee/forms library to review, format, up-dated

over 200 company forms. Worked directly with Attorneys on company

lawsuits and any other legal issues

. Started and chaired a Compliance Committee, Performance Improvement

Committee, Safety Committee

. Developing a Fleet Safety Program with our Insurance Carrier for all

company vehicles to assist in analyzing initial and ongoing; MV

checks, training needs, vehicle maintenance, accident analysis and

incentive program

. Worked on employees morale by creating a Company Newsletter (which all

employees were encouraged to submit appropriate articles), quote of

the day emailed each morning, and incentive programs

Compassionate Care Hospice, a National Hospice Company

2008 - 2010

Professional & Community Liaison (resigned due to needing a more

challenging role and lack of compensation)

Accomplishments/Responsibility:

. Promote Hospice to Physicians, Facilities and the Community in Ocean &

Monmouth Counties, NJ

. Acquired 14 new contracts with area Nursing Home/Assisted Living

Facilities

. Increased ADC (Average Daily Census) by 30 %

. Relationship building with area Physicians and Nursing Homes to the

point that they write exclusively for CCH

. Recruited and worked closely with the Medical Directors

. Attended trade shows, community out-reach committees, area senior

citizen out-reach bazaars

. Provided inservices to facilities and physician groups

. Addressed any/all issues or concerns with referral sources

Mount Carmel Home Medical Equipment, Columbus, OH

2006 - 2008

Interim Director hired as an independent consultant, (company sold)

Accomplishments/Responsibility: Hired on an interim basis to "clean up" a

four hospital based HME company and prepare it for sale. The Company had

notoriously been a poor performer showing little or no profit for years.

The last nine months prior to sale showed consistent profitability and

structure.

. 16 direct reports including logistics, operations, clinical, customer

service.

. Re-wrote/created P&P, job descriptions, orientation & annual

competencies, education and various other forms.

. Responsibilities include: DOT, FDA, OSHA, JCAHO, QA, Medicare, MCO,

Medicaid, Inventory, Fleet, Facility, Staffing, P & L responsibility,

Sales & Marketing and Cost Containment.

. Negotiated over $138,000 in reductions of equipment & product costs.

. Actively marketed to the four hospitals and System owned MCO to build

relationships and increase the flow of business and proactively

address any issues.

. Increased employee satisfaction (measured by Gallop) by 12%

. Increased patient satisfaction. All surveys between 94 and 100%

(measured by Patient Satisfaction Surveys)

. Business Sold 2008

Rotech Healthcare, Inc., a National DME Company 2004 - 2006

Regional Manager of Operations (downsized due to corporate restructuring

and financial issues)

Accomplishments/Responsibility: Operations for the North East, covering 11

states and 29 locations

. P & L responsibilities for a budgeted $47 million region

. 2 tier-one direct reports (Area Manager of Operations), 255 employees

(LCM, CSR, PST, RT).

. Implemented PDL delivery system to reduce paperwork and improve

service.

. Actively involved with acquisitions, closing and opening locations to

better serve our patient base.

. 4 dotted line reports. AMS (sales), ACM (clinical)

. Scratch started Regional Repair and Oxygen Tran fill center to reduce

costs and improve service.

. Responsibilities include: DOT, FDA, OSHA, JC, QA, Medicare, Medicaid

and Commercial Insurance, Inventory, Fleet, Locations, Staffing,

Compliance, facility maintenance & leases.

. Monthly meetings with the Veterans Administration Hospitals in 6

states to discuss quality & service issues.

. Developed and implement plan to improve service of VA contract and

correct backlog of equipment set-ups.

Embracing Hospice Care of New Jersey

2002 - 2004

New Jersey Regional Director/Sales Manager, (Business was turned over to

the owners son)

Accomplishments/Responsibility:

. Start-up of a new hospice in central New Jersey

. Developed marketing strategies and increased ADC from 0 patients to 50

+ in 18 months.

. Sales staff development & mentoring.

. Acquired a half dozen Managed Care, VA and corporate contracts.

. P&L responsibility.

. Staffed and managed Registered Nurses, CNA, Chaplains, Social Workers,

Medical Director, and Marketing.

. Started a faith based initiative program.

. Acquired Medicare/Medicaid Certification.

Consultant

1999 - 2002

Accomplishments: Self-employed working with home medical equipment

companies as an independent consultant.

. Business Planning, Policy & Procedure development, JCAHO accreditation

preparedness, OSHA, FDA and DOT compliance, MCO contracts, created

forms and quality improvement programs, risk analysis.

. Sales & Marketing Plan Development

. Development and start-up of Respiratory/DME businesses in Atlantic

City, NJ and Wichita, Kansas.

Education

. Bachelor's Degree/Business; Paterson State College

. Certificate Program/Non Profit Business Management; Ocean County

College

. Working on my CHC certification

Affiliations

. National Association of Medical Equipment Suppliers (NAMES)

. Jersey Association of Medical Equipment Suppliers (JAMES)

. Health Industry Distributors Association (HIDA)

. Member of the Caregiver Volunteers of Central Jersey 2008-2011

. Board member of the New Jersey Aids Support Foundation 1993-1995

. Who's Who Registry of Business Leaders 1994-1995



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