LALAINE MATTHEWS
Administrative Assistant/Secretary
**** ******** ***** **********, ** 45245 Cell Phone: 513-***-****
**************@*****.***.**
QUALIFICATIONS SUMMARY
• Highly organized and detailed-oriented Secretary with over 15 years' experience providing
complete and skillful administrative support to senior executives.
• Devoted and focused; able to highlight and complete multiple tasks and follow through to achieve
project goals.
• A self-motivated professional with exceptional research and writing skills; able to produce
affirmative relationships with clients and colleagues at all organizational levels.
SYNOPSIS OF ACHIEVEMENTS
• Gained the highest rate in Performance Evaluation Program occurred last 2011-2012 under
Training Department.
• Received commendations from numerous seafarers in relation to appropriate accommodations
and proficiency in handling the Recruitment Department.
• Acknowledged by different superiors from different companies vis-à-vis several forms,
correspondences, and reports which have been applied in their organization.
• Recognized by several superiors in relation to my prompt action and convey concept in solving
various issues.
• Attained several trainings from different organizations which benefited me in my career
advancement.
• Overhauled the executive filing system by taking out redundant information and making the
system more efficient.
PROFESSIONAL EXPERIENCE
Training Assistant/Training Secretary
Stolt-Nielsen Philippines, Inc. Makati City, PH September 2008 – June 14, 2013
• Performed secretarial duties to the Global Director and Training Department Manager.
• Kept track of appointments and correspondences for the Global Director and Training Department
Manager.
• Prepared reports, agendas, memorandums, and correspondences with business contacts as
requested and assigned by the Global Director and Training Department Manager.
• Prepared minutes of the meeting for the following seminars: Bi-weekly Executive meetings,
Global Executive Board meetings, Global Conference Open Forum, and Training Department
meetings and manage department team-room and monitor/follow-up/coordinate status of action
items.
• Sent invitation thru electronic mail the list of guests and participants for every conference for
hotel reservation purposes and prepared visa invitation letters for various foreign participants who
will be attending training in the Philippines.
• Prepared requests for allowances/cash advances as well as liquidation and reimbursements for
expenses incurred.
• Prepared and processed request for Training Department office supplies and equipment and
handled safe-keeping of the same and performed quarterly inventory of Training Department
supplies and equipment.
• Facilitated in the recruitment of seafarers.
Administrative Secretary and Assistant Merchandiser
Sprint International, Inc. Muntinlupa City, PH October 2002 – March 2008
• Performed administrative/secretarial duties to the Vice-President for Operations and
Merchandising Manager of the company.
• Kept tract of appointments and correspondences and maintained files and records of transactions
with clients and suppliers.
• Received incoming phone calls from clients and transferred to the pertinent departments and sent
facsimile messages to clients and suppliers.
• Sourced suppliers of trims and accessories, packaging materials, sportswear fabrics and other
services needed for the completion of products.
• Performed factory visits and attended meeting to several suppliers
• Prepared canvass sheet of goods and services and purchase requisition order forms and other
paperwork needed to facilitate transaction with suppliers.
Sales Secretary
Delsa Chemicals & Multi-Products Muntinlupa City, PH May 1996 - March 2001
• Performed secretarial duties and kept tract of appointments and correspondences for the
Consumer Products Division Manager.
• Prepared letters, reports, agendas, minutes of meetings, purchase orders and delivery receipts for
the Consumer Products Division and maintained records of various documents on file.
• In charge of safe-keeping and inventory of various consumer products.
• Supervised salesmen and substituted absentee salesmen during sales operation to city and
provinces.
Department Secretary
Asea Brown Boveri Industry, Inc. Paranaque City, PH July 1995 – January 1996
• Served as Department Secretary to both the Assistant Manager of the Industrial and Building
Systems Division (IBSD) and Engineering and Assembly Division.
• Kept tract of appointments and correspondences for the Assistant Manager and attended
managerial meetings in the absence of Division manager.
• Prepared agendas, minutes of meetings, letters, memorandums, reports, canvass sheets, purchase
orders, and delivery receipts.
• Received incoming calls and made outgoing calls to and from clients and suppliers.
EDUCATION & TRAINING
Bachelor in Office Administration, 1995 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Manila, PH
Training Completed:
• On-the-Job Training, Dept. of Transportation & Communications (Telecom Planning Division)
• Apprenticeship, Villanueva Bernardo & Gabionza Law Offices.
• “Searching For an Office Job with a Career in Mind”, Polytechnic University of the Phils.
• “The Professional Secretary’s Toolkit”, The Harry Pound Company.
• Effective Communication in the Workplace Workshop, Stolt-Nielsen Phils. Inc.
• “ISO 14001:2004”, Topics: Basic Principles, Company Policies, & Company KPI’s, Stolt-Nielsen
Phils., Inc.
• “Quality Assurance & Environment Management System”, Stolt-Nielsen Phils. Inc.