Sales Customer Service
Resume:
Thomas J. Taylor
Lakeland, TN 38002
Cell 901-***-****
Email ******@*****.***
Age: 52
Married with 2 children & 2 grandchildren
Profile
I have worked in janitorial, packaging and chemical sales for the past 24 years and prior to that work in building and apartment maintenance for 6 years. I am very familiar with Microsoft Word, Excel and Powerpoint.
Career Achievements
Best Chance
Top 2 in sales for the company
Panola Paper
Top 3 in sales for the company
Magnolia Paper
* I was #1 in sales and profitability for the year end and won a Tom Hopkins Sales Mastery course.
* #1 in sales for the Envirox sales contest.
* #1 in sales for the 3M matting promotion.
National Sanitary Supply Company
* Two time cruise winner for achievement in percentage of sales increase.
* Qualified in the top of all sales people for every company promotion since starting.
* Inducted into the company’s President Club for being at the top in sales for the whole company.
* In the top 5 of the entire corporation in percentage of increase in sales.
* In the top 5 of the corporation in percentage of increase in salary.
* I was #1 in the whole corporation for increase in gross profit margin.
* Earned the Windsor Industries high sales achievement award for 4 consecutive years.
Education April, 2002 - Tom Hopkins Sales Mastery Course
August, 1998 - Professional Development Association
1. Effective productivity course
2. Effective communication class
January, 1997 - Dale Carnegie course
Graduated 1983 - Northwest Mississippi Junior College, Senatobia, MS
Major - Air Conditioning/Refrigeration
Graduated 1980 - Whitehaven High School, Memphis, TN
Job History
Aug. 2013 to Present National Chemical Laboratories-Regional Sales Manager
Responsibilities: Product training for end users and distributors
Development of new business for and with distributors
Product specialist
Jan. 2008 to Aug. 2013 Best Chance Inc.-Sales Representative
Responsibilities: Coordinator of online ordering
Development of all new sales of Office Supplies
Development & Sales of a New Spartan Laundry Chemical Division
Facility Supply sales to hospitals, school systems and industrial accounts.
Development of a new territory
Train environmental service personnel on proper cleaning products and procedures
May 2005 to 2008 Panola Paper Company - Sales Representative
Responsibilities: Office Supplies and Facility Supply sales to hospitals, school systems and industrial accounts.
Developed a new territory.
Train environmental service personnel on proper cleaning products and procedures.
To provide productive office solutions.
Provides complete customer service from delivery challenges to accounts receivable.
Dec 2003 to May 2005 Unisource –Sales Representative, Re-distribution Sales Manager
Responsibilities: Packaging and Facility Supply sales to hospitals, schools, and industrial accounts.
Revitalize a decreasing re-distribution sales department.
Provides complete customer service from delivery challenges to accounts receivable.
Sept 2000 to Dec 2003 Magnolia Paper & Janitorial Supply - Sales Representative
Responsibilities: Sales of Packaging and Janitorial Supplies
To hospitals, schools, hospitality and industrial accounts.
Train environmental service personnel on proper cleaning products and procedures.
Develop more efficient packaging solutions.
Provides complete customer service from delivery challenges to accounts receivable.
Aug 1999 to Sept 2000 Bellevue Baptist Church - Housekeeping Supervisor
Responsibilities: Supervising & Scheduling 24 housekeepers
Developing a floor care maintenance program
Purchasing needed supplies
March 1998 to Aug 1999
Trane Commercial Sales & Services – E.B.S. Sales Representative
Responsibilities: Selling HVAC service contracts to existing buildings
Jan. 1990 to March 1998 Paper Products / National Sanitary Supply
Sales Representative
Responsibilities: Sales of Packaging and Janitorial Supplies
To hospitals, schools, hospitality and industrial accounts.
Development of a new territory.
Train environmental service personnel on proper cleaning products and procedures.
Develop more efficient packaging solutions.
Complete customer service from delivery challenges to accounts receivable.
1981-Janurary 1990 Various responsibilities.
Personal
For 8 years I was one of the presidents, event coordinators, site manager, and was on the steering committee for the Tennessee Funfest. A national championship barbeque cooking contest and family event to raise money for the Alzheimer’s Association.
I am a member of the Tennessee Baptist Disaster Relief Team.
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