Customer Service Representative

Laura Sanchez

**** ******* ** ** *****

702-***-**** *******.*********@*****.***

objective

Seeking a position in an environment where my skills and knowledge will be

utilized to benefit the organization

SUMMARY OF QUALIFICATIONS

Computer literate and internet savvy. Excellent professional communication

skills. Superior attention to detail, calm under pressure, proactive and

confident. Outstanding ability to develop and maintain constructive and

cooperative working relationships with individuals at all levels of the

organization. Proficient with Microsoft Excel, Word and Power Point.

Work of experience

January 2014-Oct 2014 Forms Direct Las Vegas, NV

Call Service Representative

Offering assistance to guests and provide every essential thing to create

loyal and happy guests.

Organize immigration paper work

Aware of pertinent information related to each customer

Outstanding ability to perform several tasks at once.

Knowing and understanding immigration law

Answer multiple phone lines

June 2010-June 2011 Rapid Cash Las Vegas, NV

Costumer advocate

Managing day to day task and completing paper work.

Performing office duties related to maintaining records, files, orders ect.

Handle calls and promptly forwards them to the appropriate person.

Provide customer service

Responsible for a cash bank up to $10,000

LANGUAGES

Bilingual- English and Spanish

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