Customer Service Manager
Resume:
Fernando Silva
**** ***** *** ******, *******, FL 32773
**********@*******.***
Facility MaintenancE
Summary of Experience:
> 7 years' experience as a Facility Manager
> 4 years' experience as a General Contractor Assistant
> 9 years' experience as a Supervisor
> HVAC and CCTV and Life Safety Trained, CMMS, Asset Management
> Working knowledge of landscaping, irrigation, plumbing, electrical
and painting.
Computer Skills:
Operating Systems
> AutoCAD 2010, 2011, MS PowerPoint, MS Word, MS Excel, CMMS
> Asset Management
Experience
Central Seafood-Sysco Orlando
Maintenance Technician 04-14 to Present
EXP US SERVICES, Engineering Maitland, FL
Facility Manager 2006-2012
> Maintained HVAC- Fire and Burglar alarms, CCTV and Access Control.
> Hired contractors for all construction and moving of offices.
> Coordinated with accounting in regards to proper invoicing and vendor
setup.
> Worked with IT on all data and phone communications setup.
> Good repoire with five tenants.
> Maintained landscape, irrigation, plumbing, and electrical, Painting.
Labor Force Sanford, FL
General Contractor Assistant 2003-2006
> Monitored progress of sub-contractors thru phases of the project.
> Supervised ten individuals in the conversion from apartments into
condos for resale.
> Apartment punch-out.
Bank One Heathrow, FL
Customer Service Rep Collections 2002-2003
> Handled Inbound and outbound calls bought accounts up to date.
Sears Home Improvements, Longwood, FL
Customer Service Rep (Market Coordinator) 2001-2002
> Handled Inbound and outbound calls set appointments for Reps to show
products.
Education:
OSHA Compliance Training Orlando, FL
> Business Management & Entrepreneurship, Project Management,
> Fundamentals of Corporate Management, Operations Management
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