Customer Service Sales

Anwar Avaloy

Telephone: 951-***-**** Email: ************@*****.***

MANAGEMENT OF CUSTOMER SERVICE AND SALES

PROFESSIONAL SUMMARY

Highly self motivated in sales and customer service setting with a passion for people. I garner fulfillment in my goals and desires by

helping the team solve their problems and accomplish the goals with the skill set to pinpoint progress being made on a project and

adjust accordingly to meet project deadlines.

Key capabilities include:

Data Entry Oversee Operations Customer Service Training

Filing Management Timeline Management Process Analysis

Productivity Enhancement Record Keeping Client & Staff Training Risk Mitigation

Office Administration Phone Management Meeting Facilitation Status Reporting

PROFESSIONAL EXPERIENCE

GRANDVIEW TERRACE 2012 to 2014

Front Desk Clerk

Responsible for maintaining the front desk for a 16 story retirement community.

Daily interaction with seniors and their guests.

RAGGA MUFFIN PRODUCTIONS 2005 to Present

Consultant

Assists with preparation for various festivals.

Perform sales calls with prospective vendors and clients.

Maintained relationships with current vendors.

Assists with office operations i.e. record keeping, file maintenance, phone management.

CITY OF LOS ANGELES PERSONNEL DEPARTMENT 2007 to 2008

Proctor/Clerk

Administered tests facilitated by the City to qualified candidates.

Interacted with candidates both in person via phone.

Filing and data entry.

EARL SHEIB PAINT AND BODY 2004 to 2006

Senior Shop Manager

Performed data queries and assembled various reports that met Sheib’s protocol at multiple locations.

California – Oversaw day to day operations and estimates for store.

Hawaii – Oversaw operations and audits for multiple locations.

Arizona – Oversaw day to day operations and estimates for store.

MONARCH GRAND VACATION 2003 to 2004

Salesman/Tour Guide

Educated clients on the science of affordable vacationing.

Contributed to sales goals and projections for Encino Showcase.

OK HWANG ENTERPRISES 2000 to 2002

Buyer/Assistant Manager/Sales Representative

Supervised a crew of five associates.

Assisted customers with purchases.

Purchased inventory for upcoming seasons.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Garden State Science & Technology Institute

2012 – Certified Medical Assistant

Certificate in EKG, Phlebotomy & First Aide

Lincoln High School

1997 – High School Diploma

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, Access, Outlook)

Reference available upon request

Contact this candidate