Customer Service Data Entry

Location:

Posted:

December 03, 2014

Brittany Demery

************@*****.***

OBJECTIVE: To obtain a position where my clerical, education, customer service and

expertise skills will be utilized

EDUCATION: ITT Technical Institute Henderson, NV

Associate Degree in Criminal Justice June 2012

EMPLOYMENT EXPERIENCE:

T.K Motors Receptionist Houston, TX 02/2013-Present

• Answer multi-line phone system, greet and assist customers in a pleasant professional manner

• Process cash and credit card transactions using computer system.

• Perform general clerical duties, including but not limited to scheduling meetings, appointment set up, faxing

and mailing.

• Handles delicate situations, such as customer requests, special needs and complaints.

• Accepts letters and packages and distributed to appropriate staff.

• Maintains a neat, tidy and pleasant appearance of the reception area.

HMS Host Supervisor Houston, TX 07/2010-current

• Accurate cash handling skills; provided excellent customer service

• Followed standards for merchandising, stocking, rotating and storing products

• Followed health, safety and sanitation guidelines for all products

.Olive Crest Office Assistant (Volunteer) Las Vegas, NV 01/2011-08/2012

Assisted families in need by managing donations and assisting with events. Scheduling,

performing data entry and answering phones calls, taking messages, and filing documents

Starbucks Barista Las Vegas, NV 09/2008- 02/2009

• Accurate cash handling skills; provided excellent customer service

• Follow standards for merchandising, stock, rotating and storing products

• Followed health, safety and sanitation guidelines for all products

• Provided quality beverages consistently for all customers

References available upon request