Customer Service Representative
Resume:
Annissa Rogers
Houston, TX
****************@*****.*** - 832-***-****
Work Experience
Sales Associate
ALDO - Houston, TX
May 2014 to November 2014
Responsibilities
greeting assisting customers to find desired jewelry and process cash debit and credit payments
night shift cleaning the store mirrors, floor and windows cleaning basis, purses wall and washers,stock jewelry.
Accomplishments
I've exceeded daily goal of $650+ to $1000+
Skills Used
great customer service and leadership skills. teamwork for being competitive, keep in mind daily goal. . Aldo Goal, STAY GOAL. be focused and stay determined.
care provider
Jordan health services - teauge tx
June 2014 to July 2014
Responsibilities
wash clothes & dishes. clean client household. daily errands,grocery store, medicine pick up.
Accomplishments
I've had great satisfaction knowing that my client whom is needdy once told me "I enjoyed your company today" & "I am proud to be apart of your family" means their no longer needy, emotional or physically in their personal lives.
Skills Used
cooking, cleaning. personal & professional orders
Batista
Starbucks - Houston County, TX
November 2013 to March 2014
Responsibilities
greeting customers.
memorizing customers normal order.
drink making coffee tea smoothies.
retail pastries refill milk clean kitchen & lobby.
wash dishes
Accomplishments
the biggest impact working for Starbucks was the smile on customers faces when I got your drink right !
Skills Used
customer service skills Drink prep step 1 through 6 fill picture with ice, and milk, 2 pumps mocha,3 pumps syrup, 2pump base, blend, whip,foam & serve.
Sales Associate and Customer Service Representative
Marc Ecko - Houston, TX
February 2013 to August 2013
Responsibilities
Greet customer
Fold, Stream out wrinkles in shirts and pants. also stock the shelf, place items on hangers & issue watches :
clean floor, assist customers to fitting rooms, trendy clothes and inform sales.
Accomplishments
Training with the Marc Ecko team, overall revealed acknowledge of Responsibility. overwhelmingly, I appreciate having control of the store front, it's really brought me out my shell.
Skills Used
customer service personel confrontation and leading sales.
Cashier and Customer Service Representative
Walmart - Stafford, TX
June 2012 to January 2013
Responsibilities
cash, credit, coupon, check, gift card payments.
returns, gift card refills, electronics security . also tobacco products.
Accomplishments
the biggest impact working for Walmart was being a team player, I'm motivated my team to work hard with other to succeed through the night and finish task.
Skills Used
leadership
credit union
khols - Houston, TX
August 2012 to October 2012
Responsibilities
greet customers, ask to apply discount to their credit for a Kohls charge card 20 to 50 percent.
15% discount to the whom didn't apply.
Accomplishments
exceeding my daily goal, making offers to customers they won't refuse !
Skills Used
customer service.
Customer Service Representative I
Monia's - Humble, TX
July 2011 to August 2011
Responsibilities
greet customers at the front desk book keeping,appointment setting,inventory,answering phones,cleaning lobby and Desk
Accomplishments
satisfaction by acknowledging every clients desire is met and they feel better than the last visit.
Skills Used
customer service, client consultant, braiding, shampooing, hair molding, braiding, greasing coloring, shampooing, refurbish and drying hair weave .
computer skills PowerPoint Microsoft Word Excel. . and many other hands on softwares.
Education
bachelor in fashion design
Houston community college - Houston Heights, TX
2015 to 2017
certificate in Texas security academy
Stan'a security academy - Richmond, TX
2013 to 2013
certificate in barber
Jays Tech - Houston, TX
2013 to 2013
diploma in High school
high tower High school - Missouri City, TX
2009 to 2012
certificate in cosmology
Dulles Technical School - Houston, TX
2011 to 2011
Skills
Graphic design, Fashion design, styling & braiding natural hair. handmade jewelry (earrings necklaces bracelets). Violinist. 8mile run -5hours .dance ballet,hip hop, modern, & lyrical. Entrepreneurship. Leadership. Coffee, Smoothie making . Alterations. Security officer. inventory management, Microsoft Word PowerPoint Excel (ect) keyboarding training,BCIS, intro to business.
Awards
honor roll.
January 2002
many years from elementary to middle school.
Best Class Hair Cutter
January 2011
in 2011 and now by cosmetology teacher, Vivian McDonalds announce Me, Ms Rogers 1st place in cutting hair 90,80,0 degree angles.
qualified for state board
April 2011
creative braid patterns led me to take board through cosmetology school .
Orchestra
March 2006
certified security officer
November 2013
best greeting Associate
September 2012
high school diploma
June 2012
middle school and elementary diploma
May 2008
Certifications
licensed security officer
September 2013 to Present
business owner
July 2013 to July 2015
manufacture handmade jewelry
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