Darla Francis
**** ******* ****, ***** **********, PA 15642
*****.*******@*****.***
Profile Summary
Experienced professional with a successful career in mortgage
banking, underwriting, and process management.
Excel at interfacing with others at all levels to ensure
organizational goals are attained.
Proactive approach has resulted in excellent customer service and
loan officer retention and expansion.
Possess excellent interpersonal, analytical, and organizational
skills.
Excel within highly competitive environments where leadership
skills are the keys to success.
An effective manager with the skills necessary to direct, train, and
motivate staff to its fullest potential.
Lakeview Loan Servicing, LLC 7/13-10/14
1301 Virginia Drive, Suite 315
Fort Washington, PA 19034
DE/VA/Conventional Underwriter
Underwriting FHA, VA and Conventional loans.
Research and maintain updates to an ever-changing industry on
guidelines and programs.
Assist manager in the curing of post closing defects.
Highlights:
Obtains goal on a consistent basis.
Direct Endorsement underwriter for FHA loans.
SAR/LAPP approved for VA financing.
Quality and quantity driven
PLAZA HOME MORTGAGE, San Diego, CA 201*-****-****- 2013
Underwriter IV
Underwriting FHA, Rural Development, VA and Conventional
loans.
Research and maintain updates to an ever-changing industry on
guidelines and programs.
Assist manager in the curing of post closing defects.
Highlights:
Obtains goal on a consistent basis.
Direct Endorsement underwriter for FHA loans.
SAR/LAPP approved for VA financing.
Quality and quantity driven
PNC MORTGAGE, Pittsburgh, PA 2009-2013
Underwriter II
Underwriting FHA, Rural Development, VA and Conventional loans.
Research and maintain updates to an ever-changing industry on guidelines and programs.
Assist manager in the curing of post closing defects.
Highlights:
Obtains goal on a consistent basis.
Direct Endorsement underwriter for FHA loans.
SAR/LAPP approved for VA financing.
Quality and quantity driven
COUNTRYWIDE/BANK OF AMERICA, Monroeville, PA 2008-2009
LPII
Underwrote and processed files and assisted with da ily operations
for a mortgage operations office, including realtor relationships,
customer service, and credit analysis.
Analyzed financial statements and pertinent information to
determine creditworthiness of prospective customers.
PATRIOT LENDING SERVICES 2007-2008
Underwriter
Underwrote and processed files and assisted
with daily operations for a mortgage operations
office, including realtor relationships, customer
service, and credit analysis.
Analyzed financial statements and pertinent
information to determine creditworthiness of
prospective customers.
AMERICAN HOME MTG 2004- 2007
Pittsburgh, PA
Operations Team Manager
Managed up to 15 processors and
underwriters
Interviewer for underwriters,
processors and closers
Analyzed financial statements and pertinent
information to determine creditworthiness of
prospective customers with lending authority of
up to $1.5MM.
Underwrote and managed the processing of
files and assisted with daily operations for a
mortgage operations office, customer service,
and credit analysis.
Analyzed financial statements and pertinent
information to determine creditworthiness of
prospective customers.
Adherence to government and
company policy
Recipient of award for production and customer
service.
Rigid compliance policies
WASHINGTON MUTUAL BANK/PNC 1998-2004
MORTGAGE, Bethel Park, PA
Operations Team Manager
Managed up to 15 processors and
underwriters
Interviewer for underwriters,
processors and closers
Analyzed financial statements and pertinent
information to determine creditworthiness of
prospective customers with lending authority of
up to $1MM.
Validated and processed files and assisted with
daily operations for a mortgage operations office,
customer service, and credit analysis.
Analyzed financial statements and pertinent
information to determine creditworthiness of
prospective customers.
Adherence to government and
company policy