Customer Service Sales

Ben A. Rollins

**** ***** ** ( Columbus, Ohio ***24

Phone: 614-***-**** ( **********@*****.***

[pic]

[pic]

Summary:

IT professional with full-Life cycle experience in Software Development and

Mainframe Programming. Highly skilled at implementing business area

requirements into the full-life cycle production system, from designing

technical specifications to providing production support after

implementation. Diverse experience includes designing, enhancing and

supporting Manufacturing processes and Inventory tracking, Bank

mergers/conversions and Installment Loan processing, State Government Job

and Family Service applications, Freight payment systems and Mortgage

loan/credit processes.

Skills:

Skill Years Skill Years

COBOL 16+ TELON 2+

TSO/ISPF 16+ Easytrieve+ 14+

OS/JCL 16+ Textpad 2+

MVS Utilities 16+ Project Management 1+

VSAM 12+ DB2 <1

GSAM 4+ FileAid 14+

IMS 4+ InterTest 2+

Micro Focus COBOL/MFE 2+ EDI 2+

Visio 2+ SAR/Express 1+

Dimensions 2+ Xpediter 14+

Quality Center 1+ Agile Methodology 2+

ChangeMan <1 CICS 2+

VM <1 SQL <1

QMF <1

Professional Experience:

ABSI, Columbus, Oh

Sept 2014 to Present

Senior Programmer Analyst, Worked on the CPU Reduction project for

NiSource. The purpose of this project was to improve efficiency and reduce

CPU utilization by archiving obsolete data from the Columbia Gas customer

database. Wrote functional design to document new system functionality and

detailed program specifications. Used DB2, COBOL, and Easytrieve to code

new programs. Used VM, Easytrieve, TSO, SQL, DB2, JCL, QMF and Syncsort.

Classical Realty, Granville, Oh

Oct 2013 to June 2014

Real Estate Sales Agent, Real estate services.

Ben A. Rollins Page

Two

[pic]

Professional Experience Continued:

Apex Systems Inc. Dublin, Oh

Aug 2013 to Oct 2013

Senior Programmer Analyst III, Performed the following functions for the

Huntington National Bank's ARGO Teller Upgrade Project. Used analytical

skills to solve complex software/business issues. Performed structured

unit, integration and/or system testing with proven ability to create test

scenarios, analyze output log files and documents. Used Agile Software

Development Methodology. Performed analysis to determine gaps in data

mapping for converting to the new ARGO Teller Software. Used COBOL on large

complex distributive mainframe application to make necessary coding

changes. Compiled, executed and tested DB2 version 8 programs. Used

Xpediter to debug unit test issues. Used FileAid to confirm test results.

Used JCL to support the updates to the new ARGO Teller upgrades. Used

ChangeMan to manage change control for source code and JCL

migrations/promotions. Used SAR/Express to view and verify report output.

HP Enterprise Services, Dublin, Oh

Oct 2010 to Oct 2012

Software Developer III. Performed the following functions for the Enhanced

Locate Release for the State of Ohio ODJFS SETS application utilizing Agile

Software Development Methodology. Used analytical skills to solve complex

software/business issues. Used COBOL on large complex distributive

mainframe application. Created a data-mapping matrix for the existing

system using Excel. Performed structured unit, integration and/or system

testing with proven ability to create test scenarios, analyze output log

files and documents. Experience assisting with JAD Sessions for the purpose

of gathering requirements to create high level and/or detailed design

documents for COBOL. Created and maintained job flows and program logic

flows using Visio. Coded, maintained and unit tested new and existing

programs using Micro Focus COBOL/MFE, GSAM and supporting MVS Utilities.

Used IMS and TSO/ISPF to make necessary coding changes. Made minor

modifications to, and unit tested, existing TELON programs. Used Dimensions

to document and track program changes. Assisted in system testing by

performing the following functions: Created test files by transferring

files to and from mainframe and PC using Batch (.BAT) files, Textpad and

the TSO file transfer utility. Identified necessary Control-D changes per

system specificaitons. Also created test files using Excel macros to

convert spreadsheet data to text files. Created design steps for test-case

scenarios and worked defects using Quality Center. Utilized analysis and

problem solving skills to determine the validity of, and/or fix defects

found by recreating the problem using Micro Focus COBOL/MFE, and file

transfers. Wrote JCL to support system modications per specifications.

Rollins Custom Homes, Sunbury, Oh

1998 to 2010

General Contractor. Responsible for sales, marketing, customer service,

budgeting, scheduling material and labor.

Consulting & Development Services, Inc., Columbus, Oh

1997 to1998

Independent Programming Consultant. Supported Ross Labs with the year 2000

Mainframe conversion. Maintained existing programs to create migration

calculation from two digit year to four digit years. Used analytical

skills to solve complex software/business issues. Used COBOL on large

complex distributive mainframe application. Performed structured unit,

integration and/or system testing with proven ability to create test

scenarios, analyze output log files and documents. Changed code and unit

tested day and year fields to comply with four digit year transition using

COBOL and VSAM file structure. Unit tested program changes using

EASYTRIEVE+, IDCAMS REPRO and SYNCSORT utilities to ensure that test files

included both positive and negative conditions. Wrote JCL to support system

modications per specifications.

Ben A. Rollins Page

Three

[pic]

Professional Experience Continued:

Diversified Systems, Inc., Columbus, Oh

1995 to 1997

Independent Programming Consultant. Responsible for creating and

maintaining software for the State of Ohio's Sets project. Used analytical

skills to solve complex software/business issues. Used COBOL on large

complex distributive mainframe application. Performed structured unit,

integration and/or system testing with proven ability to create test

scenarios, analyze output log files and documents. Unit tested program

changes using File-Aid, IDCAMS REPRO and SYNCSORT utilities. Other

technical experience involved TELON, GSAM and InterTest debugging software.

Used IMS and TSO/ISPF to make necessary coding changes. Wrote JCL to

support system modications per specifications.

Bank One, Westerville, Oh

1993 to 1995

Senior Programmer Analyst II. Responsible for maintaining the Installment

Loan software, including a coupon-book vendor conversion and affiliate-bank

conversions to common systems. Used analytical skills to solve complex

software/business issues. Used COBOL on large complex distributive

mainframe application. Performed structured unit, integration and/or system

testing with proven ability to create test scenarios, analyze output log

files and documents. Managed up to 3 people for the conversion of the

existing reporting system to SAR/EXPRESS. Unit tested program changes using

EASYTRIEVE+, IDCAMS REPRO, TSO/ISPF and SYNCSORT utilities to ensure that

test files included both positive and negative conditions. Ran parallel

test comparing test results with production output file. Other technical

experience involved VSAM, MVS utilities and the use of SAR reporting

database. Wrote JCL to support system modications per specifications.

Credit Bureau of Columbus, Columbus, Oh

1991 to 1993

Programmer Analyst. Responsible for analysis, design, programming, testing

and necessary documentation on the Mortgage Systems (MACS). Used analytical

skills to solve complex software/business issues. Used COBOL on large

complex distributive mainframe application. Performed structured unit,

integration and/or system testing with proven ability to create test

scenarios, analyze output log files and documents. Also utilized COBOL,

VSAM, TSO/ISPF and CICS on-line programming. Wrote JCL to support system

modications per specifications.

Comtech Systems, Inc., Columbus, Oh

1987 to 1991

Analyst/Programmer. Responsibilities: Consultant/contractor providing

Comtech's clients with technical assistance on a wide range of application

software projects. Clients included Bank One, Buckeye Federal, Nationwide,

Borden and Ross Labs. Used analytical skills to solve complex

software/business issues. Utilized COBOL on large complex distributive

mainframe application and TSO/ISPF on an IBM mainframe. Performed

structured unit, integration and/or system testing with proven ability to

create test scenarios, analyze output log files and documents. Performed

analysis, coding, testing and necessary documentation. Wrote JCL to support

system modications per specifications.

Comtrac, Columbus, Oh

1985 to 1987

Analyst/Programmer. Responsibilities: Support and new development of third

party freight payment systems using COBOL, GENER/OL, EASYTRIEVE+, EDI

software and analytical skills to solve complex software/business issues..

Used COBOL on large complex distributive mainframe application. Performed

structured unit, integration and/or system testing with proven ability to

create test scenarios, analyze output log files and documents. Experienced

in DOS to MVS conversion; switching editors from OWLE to TSO/ISPF. Wrote

JCL to support system modications per specifications.

Ben A. Rollins Page

Four

[pic]

Professional Experience Continued:

Shoe Corporation of America, Columbus, Oh July 1981

to October 1985

Programmer Trainee.

(February 1985 to October 1985)

Responsibilities: New system and program development, designing program

specifications, writing and maintaining COBOL programs. Used analytical

skills to solve complex software/business issues. Used COBOL on large

complex distributive mainframe application. Performed structured unit,

integration and/or system testing with proven ability to create test

scenarios, analyze output log files and documents. Wrote JCL to support

system modications per specifications.

Computer Operator.

(July 1981 to February 1985)

Responsibilities: Operating IBM 4341 DOS/VSE/VM/VTAM monitoring system

performance, analyzing production problems and taking corrective action

with little or no supervision. In addition to day-to-day responsibilities,

I assisted the systems staff in maintaining JCL and testing programs in my

spare time.

Volunteer Efforts:

St. Vincent De Paul Food Pantry, Columbus, Oh

Fall 2012 to Oct 2014

Volunteer, Responsibilities: Unload delivery trucks. Stock shelves and

freezers.

The Brian Muha Memorial Foundation, Columbus, Oh

Spring 2014 to Oct 2014

Volunteer, Responsibilities: Miscellaneous duties include, but not limited

to, problem solving, setting up

computers, organizing class rooms, data entry, and running errands.

Education:

Bachelor of Science, Computer Management, Franklin University

Real Estate Sales Licensing, Hondros College

Contact this candidate