System Administrator

CURRICULUM VITAE

SHINE.T.RAJAN

Email id : *******@*****.*** Mobile no.

077********

09

847025729

OBJECTIVE :

To work in a challenging environment with an esteemed organization which gives me scope to learn

new skills and work in a team which dynamically works towards the success and growth of the

organization.

PROFESSIONAL OVERVIEW :

Currently working as “ System Administrator “ in Eben Telecom Pvt Ltd. from 16-08-2011 to till

date.

Eben Telecom Pvt. Ltd

Designation System Administrator

From August 2011 – Till Now

Duration

Federal Bank Private Ltd, Contact Center ( 07-11-2012 to till date ).

Vodafone, Airtel, MTS, Popular & Gelatin (16-08-2011 to 06-11-

Clients

2012 ).

• Server and System Administration.

Description

• Installing and troubleshooting ASPECT Software Packages

and Hot fixes.

• Installation & Configuration of the network devices.

• Installing and Managing Windows 2003 Servers and

Windows XP Client Systems.

• Installation & configuration of Mail server (Third party

software AA-mail Server).

• Creating and changing profiles for agents, Unlocking user

accounts for account lock and resetting the password for the

account.

• Configuring and Troubleshooting Web mail Clients

(Microsoft Outlook & Outlook Express).

• Managing Product Updates (Product Info.com).

• Installing the add-on and software using Remote Desktop.

• Solving the system issues on hand by means of Remote

Desktop.

• Troubleshooting all Microsoft Office issues.

• Maintenance of peripheral Devices, Hardware

troubleshooting.

• Backup Database and projects from Servers.

• File Server using Windows 2003 and assigning rights to

users for accessing files from the server.

• Providing the IT support to the entire infrastructure.

• Remotely solving different application problems by using

VNC, Anyplace control, remote login etc.

• Hardware asset maintenance.

• Managing & Maintaining Windows client machines, CCTV

Access controls.

• Installation & troubleshooting of Antivirus like Symantec,

MS essentials etc.

• Installation and configuration of ESSL device. Also fetching

attendance and other details.

Worked as a “ Technical Support Executive " in Geojit BNP Paribas Financial Services Ltd.

Geojit BNP Paribas Financial Services Ltd.

Designation Technical Support Executive (Customer Care Department).

20-05-2009 to 30-06-2011.

Duration

Federal Bank Private Ltd.

Axis Bank Private Ltd &

Clients

South Indian Bank.

- Technical calls handling.

- Share Market trading software’s installation like Flip Gold,

Flip Platinum and Flip me (Mobile Application) etc.

- How to use Share Market trading applications.

Description

- Application Login issues.

- Password and T-Pin issues handling and regenerating also.

- Customer queries handling via mails.

STRENGTHS :

- Good communication skills.

- Willingness to learn.

- Discipline.

EDUCATIONAL QUALIFICATION :

Bachelor of Engg. - Information Technology (2008 batch) - 66.2 %

Diploma Engg. - Information Technology (2005 batch) - 70.6 %

Other Certifications :

NCFM -000******** Derivative Market (Dealer’s) Module : 70.25%

NCFM -000******** Capital Market (Dealer’s) Module : 53.0%

EXTRA CURRICULAR ACTIVITIES

Participated in Debate competition & seminar at college level.

PERSONAL DETAILS

Date of Birth : 19-01-1985

Father’s Name : Mr. T A Rajan

Hobbies : Playing cricket, Listening music & Internet surfing

Language Known : English, Hindi, Malayalam.

DECLARATION

I here by declare that the information furnished above is true to the best of my knowledge.

Date Shine T Rajan

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