Customer Service Sales

Location:

Posted:

December 06, 2014

Daniel Harrison

***************@*******.***

519-***-****

SUMMARY OF QUALIFICATIONS

. Years in Customer service managing and operating retail

establishments

. Open to shift work/flexible hours

. Works well independently and as part of a team

. Excellent organizational skills and planogram implementing

. Experienced in stock and merchandising procedures

. Able to handle difficult and challenging situations

EXPERIENCE

Lead Key Holder The Bargain Shop/Red Apple Windsor, ON

. Responsible for opening/closing procedures

. Store maintenance and associate training

. Received and sorted incoming products

. Operated Cash/Debit machine and complete daily cash balance sheets

. Organized and stocked store displays to promote retail sales

Hard Lines Manager Giant Tiger Windsor, ON

. Planogram/merchandising for Ad/Flyers

. Merchandising Grocery/Houseware/Electronics and Seasonal departments

. Trained staff for hardlines department

. Daily shipping and receiving procedures

. 'Best Practice' procedures; opening/closing/daily schedule

responsibilities

. Product pricing and placement

Owner/Operator Petro Canada London, ON

. Open and closing procedures

. Hired and trained new employees to meet company standards

. Payroll, scheduling and maintaining store records

. Stocked and received products for sales and promotions

. Maintenance of store and site property

EDUCATION

Grade 12 Diploma (California USA)

Currently having my American education equivalised to Ontario Standards

TRAINING

. Key Holder Conference Call Training Program, Red Apple Corporation

. Re-Opening Certification Program, Petro Canada

. Management Training Program, Giant Tiger Corp.

REFERENCES AVAILABLE UPON REQUEST