Manager Quality

Robert L. Crouch

**** ***** ***** *** #**

Celina, OH 45822

Home Phone: 567-***-****

Cell Phone: 419-***-****

E-mail: *************@*****.***

--CAREER PROFILE--

I have over 20 years as a Quality Manager in the Automotive Field, OEM

Market and Consumer Bedding Market. I have knowledge of ISO 9000, Total

Quality Management, Quality Auditing and Microsoft Applications.

Worked in diverse and challenging settings in which I implemented

corrective action plans, wrote, directed and implemented Work Instructions,

Procedures and Processes that that conform to the standards of

ISO9000/ISO17025 criteria. Of these, 3 perfect audits were conducted by

third party audit registrars in which no non-conformances were found.

Spearheaded the implementation and the maintenance of any quality solutions

and problem solving techniques for our facility, as well as, for the other

13 plants throughout the organization.

Strengths: Excel at developing strong relationships with customers to

resolve any issues quickly and professionally. Work with key management

individuals in developing programs that satisfy the customer.

--AREAS OF EXPERTISE-

Written Communications Problem Solving Self Starter

Control Plans FMEA Flow Charts

PPAP Submissions Customer Communications Corrective Actions

Root Cause Analysis

PROFESSIONAL EXPERIENCE

Innocor Foam Technologies - Formerly Flexible Foam Products -

Spencerville, Ohio- Foam Manufacturing, - Dec.1997- Present

EHS/Quality Manager

. I currently write, maintain and implement all quality

procedures, work instructions and quality check inspection forms

as well as train employees in the proper procedures and ways to

have an effective and successful Quality System.

. I work with our customers as a go between to resolve quality

issues by focusing on the desires and needs of the customer and

implementing corrective actions necessary to achieve a product

that can be both produced in a cost effective manner and

achieving the customers desires.

. Responsible for all company PPAP submissions including Control

Plans, FMEA, Flow Charts, Statistical Data, etc. and to assist

the customer with project launches and trial run analysis.

. I am responsible for of the daily operations of our quality lab

collecting and analyzing all SPC data and communicating data

back to upper management and production and develop corrective

actions needed to produce a quality product.

. Develop, design or order any needed fixtures/gages or quality

tools for any new items produced.

. Assure the quality of trial or sample parts being sent to for

review and to communicate and work with the customer on any

changes in design or appearance.

. Maintain any required documentation needed in relationship to

part submission, trials and testing.

. Review and interpret drawing or blueprints and communicate this

information back to production and customer.

. Collect, analyze and develop graphs for all monthly production

data and cost criteria and submit these to upper management for

review. Implement any corrective actions deemed necessary as a

result of the data collected.

. As newly appointed EHS Manager, I am responsible to conduct all

investigations and causes related to an accident or near miss

and to maintain the required OSHA 300 Log.

. Conduct monthly Safety Steering Committee meetings with all

management personnel identifying any safety issues present

within the facility and coordinate with maintenance on resolving

these problems/issues.

. Assist with the monthly safety training for all employees.

. Submission of all Quarterly/Yearly EPA reporting documents.

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