Customer Service Manager
Resume:
MATHEW BUTTS
**** * ********** **** *** *** LAS VEGAS, NV 89104
******.*****@*****.***
CAREER FOCUS
To secure an entry to management level position with a company whom appreciates and encourages personal and professional
growth; sanctioning their own success through the development of their employees while rewarding and recognizing the
contributions of said employee.
SUMMARY OF SKILLS
Efficient in clerical work, data entry, and knowledgeable in computer application. Exceptional in the application of strategic
planning, conflict resolution, complex problem solving, project management, campaign performance tracking and value analysis.
Several years of increasing responsibility and distinguished leadership in the field of U.S. Military Telecommunications. Proven
performer with a solid history of success and expert troubleshooting in the operation of military grade radio communication.
Forklift safety and firefighter certified by the Department of the Navy. Adept in the transportation, storage, management, and
inventory of cargo, equipment, and personnel. Extensive training in the handling, safety and control of weapons, ammunition,
high explosives and hazardous material.
CORE ACCOMPLISHMENTS
Certificates/ Licenses
Typing Test(40 wpm) Non- Gaming Sheriffs Card (Acquired) TAM Card (Acquired) Health Card (Acquired)
Customer Service, Sales and Marketing
Ÿ Perfected direct customer interactive strategy which resulted in 10% growth of customer base.
Ÿ Top salesman for 8 straight months.
Ÿ Training manager.
Ÿ Increased office’s annual gross sales by 15%.
Military Achievements
Ÿ Letter of Appreciation from the Captain of the U.S.S. Boxer for superb leadership in the handling of personnel and cargo.
Ÿ Achieved the rank of Non Commissioned Officer in the U.S. Marine Corps.
Ÿ Expert Marksman.
Ÿ Secret Security Clearance.
EDUCATION
Pulaski Technical College (North Little Rock, Arkansas)
Ÿ Thirty credits earned toward an Associate of Applied Science with an overall GPA of 3.25.
Air Ground Combat Center (29 Palms, California)
Ÿ Radio Communications Technology. (Course ID: MC-1403-0018)
Ÿ Earned college credits in Basic Telecommunication.
Cabot High School (Cabot, Arkansas)
Ÿ High School Diploma.
MILITARY
Ÿ Camp Pendleton, CA. Area 43 11 Marine Regimental Security.
th
Ÿ Rifle Range Instructor/ Safety Officer.
Ÿ Combat Cargo NCO in charge of Well Deck (Ship’s Depot) Operations aboard U.S.S. Boxer.
Ÿ Combat Cargo NCO in charge of Flight Deck Operations aboard U.S.S. Boxer.
Ÿ Platoon Radio Operator.
WORK HISTORY
Ÿ Independent Contractor Las Vegas, NV. Promoter
Ÿ Rebel Oil Las Vegas, NV. Cashier
Ÿ AM/PM Las Vegas, NV. Cashier
Ÿ Shell Quick Mart North Little Rock, AR. Cashier/ Assistant Manager
Ÿ Career Staffing Services North Little Rock, AR Warehouse Worker
Ÿ All My Sons Little Rock, AR. Driver/ Furniture Mover
Ÿ Hyla Perfections Cabot, AR. Salesman/ Training Manager
Ÿ Dollar General Beebe, AR. Daytime Stocker
Ÿ Knights Cabot, AR. Butcher
Ÿ U.S. Marine Corps Camp Pendleton, CA. Field Radio Operator
Ÿ Interstate Vending North Little Rock, AR. Driver
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