Experienced Executive Assistant
Resume:
Melissa Haney
Cabot, Arkansas 72023
*******.*******@*****.*** personal
Work Experience
**/****-**/**** ******** Parole Board, Little Rock, AR
Executive Assistant to the Chairman/
Victim Input Coordinator
My job duties include assisting the Chairman of the Parole Board with Board meetings, personal
meetings, scheduling, reports, Board minutes, inmate program referrals, victim input
coordinating, statistic review of Board performance and all other duties as assigned.
Administrative Analyst/Victim Iput Coordinator
My job duties included the keeping of statistical records on Board performance, number of
hearings conducted per month for inmates and victims, number of revocations conducted by
Hearing Examiners, preparation of the Board's annual review report, website usage report,
victim input coordinating, scheduling for the Chairman and Administrative Services Manager,
Victim Input Hearing reports and all other duties as assigned.
Administrative Specialist III/Victim Input Coordinator
My job duties include coordinating the Board of Parole inmate hearings, scheduling victim input
for protest hearings, preparing dockets for monthly hearings for all state prisons,
preparing reports and minutes on clemency hearings and inmate panels for the Governor's
office, recording board decisions for paroling inmates, preparing meeting minutes and
documents and assisting board members as needed.
8/2007 - 5/2008 Health Resources, Woburn, MA
1
Drug and Alcohol Compliance Coordinator
My work duties included the collection and organization of patient medical forms and test
results, processing of positive drug screens, contacting patients and coordinating interviews
between patient and medical review officer, reporting positive test results to company contacts
and entering and clearing results in medical databases. I was also responsible for maintaining
compliance for 70-80 companies according to federal regulations under the DOT including the
FMCSA, FAA, FRA, RSPA and USCG.
8/2006 - 7/2007 Target, Everett, MA
Team Lead
My job duties included the supervision of 5-7 employees. Preparation and delivery of
disciplinary action when necessary including recommendations for termination. Interviewing
potential team members. Performance of employee evaluations. Preparing and distribution of
daily positive and negative feedback to team members. I work closely with management in
order to assure efficiency and orderliness of the department. scheduling, ordering and
placement of inventory and maintenance of store cleanliness and overall appearance
5/2003 - 7/2006 Flake Wilkerson Corporate Research Center, North Little Rock, AR
Trainer
My job duties included the initial training of new hire employees in groups of 10-20 individuals.
Refresher training for current employees. Quality monitoring with clients to evaluate
supervisor and interviewer effectiveness and adherence to company rules and regulation.
Demonstrating effectiveness of training and efficiency of interviewers to clients during quarterly
evaluations to convince the client to renew company contracts Development and
implementation of training materials. Distributing corrective action to employees, including
but not limited to suspension and termination Performing all duties of Quality Assurance
Monitor as needed
4/1999 - 6/2002 Wal-Mart Supercenter, Cabot, AR
Photo lab specialist
My duties included photo processing, customer service, cashiering and stocking and inventory
2
Education
8/1999 - 5/2004 Arkansas State University, Jonesboro, AR
Bachelors Degree
I majored in psychology and minored in criminal justice. I am a lifetime member of the national honor
society for psychology students (psi chi). My average GPA was 3.2.
Affiliations
3/2004 - Present Psi Chi
Skills
Ability to type 80-85 wpm
Completion of the Management Training program
Customer service expert
Excellent telephone skills
Proficient in eOMIS, Microsoft Word, Access, Excel, Outlook and PowerPoint
Quality assurance and monitoring
Transcription
Scheduling and production of office environment
State Notary of Arkansas. My term expires 08/21/2022
ACIC trained and certified
3
References:
Carol Bohannan
Attorney/Hearing Judge
Arkansas Parole Board
Jim Williams
Attorney/Hearing Judge
Arkansas Parole Board
John Belken
Investigator
Arkansas Parole Board
Jimmy Wallace
4
Commissioner
Arkansas Parole Boad
5
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