Customer Service Engineer

Kenneth W. Van Der Heyden *** Park Court Geneseo, IL 61254

309-***-**** ****************@*******.***

EMPLOYMENT:

John Deere Harvester East Moline, Il

Manufacturing Engineer (Contract) 06-02-2014

Responsible for production Support of 22 Bystronic lasers

Training for 2 new Bystronic wire lasers

In training for the addition of 2 Trumps wire lasers

Support of 22 Bend Break Machines including

Bystronic, TRUMPS, Accupress and Cincinnati’s

Time studies, Tolerance checks of parts

CobHam Mission Systems Davenport, IA

Designer/ (Contract) 08-20-2012 to 02-08-2013

Designed parts for Air to Air Refueling system

Started training for Systems Engineer

Reynolds Manufacturing Rock Island, IL

Designer / Modeler (Contract) 09-01-2011 to 08-04-2012

Set up two Pro engineer (wild Fire 5.0 with Creo) stations

Created new Drawing formats for metric and English

Creating new Custom drawing symbols and custom parts

Library for tools and die manufacturing.

Raymond Corporation MUSCATINE, IA

Designer / Modeler (Contract) 07-06-2010 to 12-17-2010

Created new models and assemblies along with new detailed drawings

For Material handling Trucks

Updated and Created new Bill of Material lists

Using Pro Engineer

Vizient Manufacturing Solutions Bettendorf, IA

Designer / Detailer (Contract) 03-08-2010 to 06-11-2010

Created and corrected detailed drawings for robotic welding cells and the welding tool

Fixtures

Updated models for various issues. Such as bolt locations and sizes per the direction of

The head tool designer.

Using 3d modeling program Pro Engineer wild fire 4.0 with PDM link

John Deere Construction and Forestry Davenport, IA

Designer / Modeler Cabs Division (Contract) 11-15-2007 to 10-30-2009

Maintained production changes for nine current cabs used in the Forestry and Construction

Off-road Equipment Industry

Created parts and detailed drawings utilizing Pro/E Wild Fire 3.0 and PDM Link 8.0.

Made revision and new designs for warranty issues and production Issues.

Caterpillar Mining and Construction Equipment Decatur, IL

Project Manager Motor Grader (Contract) 11-09-06 to 11-01-07

Using Wildfire 2.0 and other production programs I am currently tracking the

Progress of electrical issues related to the production of a new motor grader

Product line

Completed the 6 Sigma Green belt training

Kenneth W. Van Der Heyden 208 Park Court Geneseo, IL 61254

309-***-**** ****************@*******.***

Caterpillar Mining and Construction Equipment Decatur, IL

Tessellations (Contract) 10-11-2005 to 10-08-2006

Using Wildfire 2.0, Vis View and Team Center to translate Pro Engineer files to

Jt files for use in the manufacturing Process of road graders, mining trucks and

Road Scrapers.

CDI Design Center Decatur, IL

Designer (Contract) 10-10-2005 to 10-30-2005

Using wildfire 2.0 for decal positions on the 14m road grader assembly

Simmons Westinghouse Power Generations Orlando, FL

Designer (Contract) 04-04-2005 to 09-23-2005

Modeled turbine blades for steam generators

Created detailed drawings for turbine blades.

Volvo Trucks of North America Greensboro, NC

Designer (Contract) 10-01-2004 to 12-23-2004

Designed and modeled new air tanks battery box

Designed and modeled semi-truck lift system for 2007 truck line

Created concept models for cost saving team

Otis Elevator Service Center Bloomfield, CT

Designer (Contract) 06-21-2004 to 08-30-2004

Designed and modeled a safety guard for the space between the elevators and the hall

Programmed variables for shield and guard sizes

Created guards for non-uniform doors

APAC Customer Service Center Davenport, IA

Customer Service Rep 10-07-2002 to 06-15-2004

Assisted customers with information relating to drug coverage and eligibility

Offered home delivery options and mail order prescriptions for customers

CBT Companies ESS Moline, IL

Designer/Modeler 05-24-1998 to 06-28-2001

Designed and maintained sheet metal parts and castings using Pro/E and Pro PDM

Responsibilities include maintenance and design of large assemblies for heavy farming equipment

Created and implemented requested changes to drawings, parts and assemblies using John Deere geometric standards

Participated in engine design team, during this time created parts for motor installation

Martin Engineering Neponset, IL

Detailer/Modeler 03-01-1997 to 05-22-1998

Trained by PTC the company who created Pro/E for Martin Engineering

Created parts and detailed drawings utilizing Pro/E and Computer Vision and MRP System Fourth Shift

Made revisions per the sales department for the installation of belt cleaners, aligners, and industrial vibrators

Accumulated data for implementing bill of materials for a Japanese coal freighter

EDUCATION:

6 SIGM GREEN BELT

Western Illinois University Macomb, IL

BS Manufacturing Engineering Technology

Black Hawk College Moline, IL

AAS CAD/CAM

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