Training Specialist

Rick E. Tarell

**** ******* ***** **. **********, TX 75082 • **********@***.*** • 972-***-****

TRAINING, SALES AND ACCOUNT MANAGEMENT

Strategic Planning • Product Marketing & Management • Operations

Accomplished Training and Sales professional with over 20 years of experience in: Corporate staff training, Inside/Outside sales, operations, P&L oversight, and telemarketing involving both start-up and growth organizations with government and/or insurance specialization. Result oriented, decisive leader with proven success in new market identification and strategic market positioning for public or private entities. Track record of increased sales and growing bottom line while spearheading operational improvements to drive productivity and reduce costs. Excels in dynamic, demanding environments while maintaining pragmatic and focused leadership skills.

CORE COMPETENCIES

• Training Specialist • Key Partnership Development • Organizational Restructuring

• Team Building/Tele-sales • Tactical Market Planning • Risk Management

• High-stake Negotiations • Budget/Sales Forecasting • Public and Media Relations

UNITED STATES CHAMBER OF COMMERCE –Irving, Texas 2009-2014

Nat’l Membership Center Sales-Fundraising Executive Director

Utilizing all social and emerging media for relationship building and fundraising through daily tele-sales, email, et al: average personal daily call volume of 60-100 contacts directly with business owners and entrepreneurs to maximize revenue of US Chamber membership renewals, special funding projects and political action events/activity participation. Quota and monetary goals consistently reached or exceeded -also developed highly effective tele-marketing contact skills to performance levels exceeding previous standards which maximized the quantity of contacts in a given daily call volume-thus becoming a leading producer helping to brand the US Chamber as a premier business advocacy organization.

EWING AUTOHAUS - Mercedes Benz, Plano, Texas 2007-2008

E-Commerce/Internet Sales Manager

Development of e-commerce and internet sales team, training, daily operational system implementation and staff supervision and data reporting - website management and optimization, sales lead development and processing.

SMART PAYROLL SOLUTIONS, INC., Fort Myers, Florida 2005 - 2007

Director of Marketing and Sales

Lead marketing with strategic direction with full responsibility for planning, sales, contract administration, human resource (HR) and client relations. Provide cross-functional management; direct operations for payroll administration, government compliance, workers compensation, risk management and HR trouble-shooting.

SHENTEL COMMUNICATIONS CORPORATION, Etters, Pennsylvania 2004-2005

Data/Voice Systems Sales Executive

Implemented sales of networking, data and voice systems, engineering and product/customer service management. Direct all operations for lead generation and market expansion in newly developed territory of Sprint PCS products and network through their VA affiliate, Shentel Communications, for all levels of business-to-business markets in Central Pennsylvania.

DODSON GROUP COMPANIES, Kansas City, Missouri 2001-2004

President - Associated Dodson Employers Incorporated (ADE)

Responsible for the conceptualization, design, development and complete implementation of a hybridized Professional Employer Organization (PEO). Developed and organized, from strategic idea to operating business unit, a full service Business Processing Operation within a Heartland based workmen’s compensation carrier, specializing in the small business arena. From concept to operational business unit in seven months, under budget and within very strict regulatory guidelines inherent to an insurance carrier environment. Recruited, hired, trained and implemented staff, systems, legal documentation and all necessary functions such that the operating unit could operate in both the e-market and standard outsourcing models with full service capacity, flexibility operating within a national customer base.

IPA/IBA CONSULTING, Chicago, Illinois 2000-2001

Senior Business Analyst – Western United States

Responsible for field analysis, presentation and sale of services to multiple types of small business operations. Developed operational efficiency models and implementation plans for a widely diverse range of companies that had structural, operational, financial, human capital and risk management problems and inefficiencies. Achieved 50% closing ratio with 48-72 hour selling cycle in a 100% travel operating environment

US PERSONNEL INCORPORATED, Irving, Texas 1992-2000

Vice President – Western United States - Based in Albuquerque, NM

Responsible for directing, administering and coordinating all corporate activity in western region before, during and after merger and acquisition period while implementing a complete operating system conversion from SLS to Darwin/Thinkware. Developed and implemented short and long term budgets for all regional offices and programs. Planned and implemented strategies for financial, marketing, risk management, administration and operational goals and growth objectives with emphasis on client retention, customer service, departmental accountability and staff motivation. By end of 2nd qtr – 2000: Achieved highest overall gross margins per client company, lowest claims/loss ratio per client company, highest client retention ratio per region, lowest internal EE turnover per region.

MILLER PERSONNEL INCORPORATED, Carrollton, Texas 1989-1991

Chief of Staff for COO – Texas, Oklahoma, California 1989 – 1991

Responsible for assisting the COO in performance of daily duties for a PEO with over 600 clients and approx 8500 FTE’s under lease and all staff operations, document integrity and flow, implementation of policy and discipline. Developed metric and analysis programs to increase position and management accountabilities to include having ultimate responsibility for the client service and operations departments, directing (14) field service staff, 9 sales and system implementation staff and (10) HR enrollment/customer service personnel.

EDUCATION AND CREDENTIALS

Master of Arts, Political Science • Shippensburg University, Shippensburg, Pennsylvania

(Summa cum laude) GPA – 4.0

Bachelor of Arts, History • Shippensburg University, Shippensburg, Pennsylvania

(Magna cum laude) GPA – 3.78

LICENSES, TRAINING AND CERTIFICATIONS

Life and Health Insurance Group I

HR, Operations, P&C, Risk Management, Underwriting Committees Dodson Group Ins. Co.

Multi-Site Management Certification/American Management Association (AMA)

Processing, Sales and Staff Management Certification/American Management Association

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