Staff Manager

Jacqueline Malone

***** **** *******-** ****

Surprise, Arizona 85379

Cell : 708-***-**** Fax Number: 623-***-****

Email : *************@*****.***

OBJECTIVE

My most valuable assets for an RN position with Sunrise Staffing are that I have successfully contributed to and am committed to critical thinking to save lives and give the highest quality care to every patient in all areas of work. I have been the House Supervisor, on nights, for WVH using my skills to assist the Surgery Services Team, Pre-Op/PACU, as well as the Trauma team and entire hospital. I also bring a multitude of experience in direct patient care settings, as well as outpatient care settings to the position. In all of my positions thru the years, I make critical decisions, practice continual critical thinking skills while enjoying leading, teaching, mentoring and collaborating with physicians and staff. My goals during a shift are assuring patient safety and cohesiveness of the staff, as well as best professional practice.

EDUCATION

2001-2002 BSN, Lewis University

1994-1999 Undergrad study University of Phoenix, Grand Canyon University, Loyola University

1979-1982 Diploma RN, Saint Elizabeth Hospital School of Nursing/Youngstown State University

EMPLOYMENT

April 2013-current Administrative House Supervisor, West Valley Hospital

I was promoted to the Administrative Supervisor for WVH in April 2013. This role has given me great experience in the understanding of daily operations of the hospital. I have been leading, educating the staff and mentoring staff since day one in this role. I am responsible for staffing, bed placement, code blue, rapid response, trauma codes A, B, C as well as all house issues. As a resource for the entire hospital, I have been able to help with projects such as proctoring and scheduling Trauma Level 1 preparation classes for our nurses and staff. I was brought onto a project this summer with the Impact Cerner Team, which enabled me to educate the providers and lead the team of Cerner trainers, as well as scheduling and creating sessions for all of our providers training and Advanced CPOE. Transition into “go-live” as a super user was my next step into helping the providers with Cerner. The Cerner Impact and CNO also requested my help in proctoring the practice sessions for nursing staff in preparation for “go-live”. This was an enriching experience in Clinical Informatics, team building, education, scheduling all the nurses and conducting all the sessions. The vision of our Impact Team was to make a smooth go-live by training the nurses in a no pressure learning environment and it worked! I am preparing to return to college for my MSN and advanced practice degree as we grow in our roles for education at WVH.

Oct 2009-April 2013 Cardiac Rehab Lead, West Valley Hospital

West Valley Hospital hired me to develop, certify with the State of Arizona, bring a new service line to Abrazo and open Cardiac Rehab. With the Direction of Operations, the Director and Medical Directors, our vision was highly successful. We educated hospital staff, and most importantly promoted recovery and healthy lifestyles with the open heart, STEMI, CHF, PTCA, Stents and wide variety of other patient populations. I also led the team in onboarding staff and training all the staff, as we moved into opening our doors September 2010 for Cardiac Rehab Phase 2. We grew to seeing over 1800 patients and had a highly successful rate of positive outcomes, as evidenced in the bench marking, we became part of nationally.

Aug. 2009-Oct. 2009 CVICU RN, Chandler Regional Medical Center

I cared for the critical pre and post open hearts as well as ICU status patients.

Jan. 2006-Aug. 2009 Advocate Christ Medical Center Arrhythmia RN

I was an Arrhythmia RN with the Central Telemetry Center. This role is vast and ever

growing. I am a critical care RN who sees and is responsible for all patients on telemetry outside of the ICU. This role has been developed by myself and my

Associates and has proven to save lives. I am part of the Rapid Response Team,

the Code Blue Team and the Code 60 team, which is to expedite evolving MI patients from ER to Cath Lab. I am seen as an advanced arrhythmia RN who is hands on and resource throughout this nearly 900 bed level 1 trauma medical center.

Aug. 2005-Dec. 2005 Salt Creek Surgery Center Charge Nurse

My role was Charge Nurse at this ambulatory surgery center. I coordinated all pre-

procedure, post-op, PACU phase I and phase II care. I actively engaged in full

assignments and directed all the flow of these areas, while problem solving .

The patients were mainly orthopedic, pain management and micro-diskectomies.

May 2004-Aug. 2005 Endoscopy, MacNeal, Ambulatory and Inpatients

I cared for all inpatients and outpatients in the Gastroenterology Department.

The scope of this unit is a wide variety of GI cases for screening and many emergent and

life threatening procedures as well. The patient population also included Bronchoscopy

Cases, as well as liver dysfunction, podiatry and minor ambulatory surgeries. I was the

on call RN whereas, responsible for emergent cases in ER, OR, ICU or any unit the patient may have been in.

Oct. 2003-May 2004 Urology Clinic RN, MacNeal Urology, Ambulatory

I cared for patients with bladder cancer and treated the cancer with TICE BCG,

chemotherapy for the bladder. Also, I educated and guided patients with

prostate cancer. These patients went thru external beam radiation, hormone ablation

and radiation seed implantation or Brachyherapy, as well as radical surgery. All the

patients required education and care for a variety of urology problems.

April 2003-Oct. 2003 Pediatric Surgical Heart Unit Staff RN, Hope Children’s Hospital

I cared for the critically ill congenital heart defect patients, pre and post surgery.

This population of patients ranged from ages 1 day- adult. I learned a most difficult

variety of surgical repair techniques on the numerous heart defects which exist. Also,

I developed skill to care for the children in order to meet all their needs. This was

truly the most critical patients I ever cared for.

July 2001-April 2003 Staff RN Cardiovascular Intensive Care/Cardiology Utilization Review Coordinator, University of Chicago Hospitals

I cared for the critically ill cardiovascular patients. Among this population were

open hearts, heart transplants, Bivad, LVAD,RVAD, IABP and multi-system failure

patients. I then cared for all the cardiovascular service patients with regards for

Utilization Review and certification of long term hospital stays.

June 1999-July 2001 Case Management/ Utilization Review RN One Health Plan of Illinois

My responsibilities included precertification and authorizing all inpatients,

outpatients and procedures for Chicagoland Hospitals and medical facilities.

I also precertified acute rehabilitation, as well as skilled nursing facility patients.

I quoted benefits, negotiated contracts for Transplant cases.

Jan. 1999-June 1999 Disease Manager, Cardiac Solutions

I managed patients with coronary artery disease, congestive heart failure and

diabetes. The patients were managed telephonically in eleven states in conjunction

with local home health nurses and local physicians. I educated patients with a

a systematic process for their particular disease entity. The prevention of complications was the main focus, however if patients were symptomatic I contacted

their physician and obtained orders and or had a home health nurse go to the patient, or the patient went to the ER.

Nov. 1998-Jan. 1999 Registry RN, ICU/CVICU, Favorite Nurses

I traveled to Phoenix Hospitals and worked in many ICU’s.

June 1998-Nov. 1998 Staff RN, CVICU, John C. Lincoln Hospital

I cared for the critically ill post open heart, thoracic and vascular surgery patients.

Also, I cared for the acute MI and patients with multi-system failure requiring IABP and ventricular assist devices. I also worked in Trauma ICU, level 1.

June 1997-June 1998 Utilization Review/ Case Manager, One Health Plan of Illinois

My responsibilities were the same as my more current role at One Health Plan.

Feb.1996-Nov.1997 Registry RN, CVICU/ICU, Nursefinders

I worked in many Cook County hospitals in ICU/CVICU.

Oct. 1989-Jan. 1996 Staff RN CVICU, John C. Lincoln Hospital

I was a CVICU RN, as well as a relief charge nurse, house code arrest nurse and

preceptor for many years. I also relieved level 1 trauma and ER nurses when needed.

Nov. 1988-Oct. 1989 Registry RN, Temp Agencies in Phoenix

I worked in many Maricopa County Hospital’s ICU and CVICU units.

Nov. 1986- Nov. 1988 Staff RN CVICU, Good Samaritan Hospital

I was a CVICU staff RN and relief charge nurse.

June 1982-Nov.1986 Staff RN CVICU/Cardiac telemetry, St. Elizabeth Hospital

I began my RN career here as a telemetry nurse in cardiac step-down and moved on

to CVICU where I became a staff RN, relief charge nurse and recovery room float

nurse.

LICENSES AND CERTIFCATIONS

Active Arizona RN

ACLS certified

PALS renewal due

BCLS certified

References will be furnished upon request.

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