Customer Service Medical Assistant

Amber L. Garnish RMA,EMT,CPhT

**** ***** ***** **. **********, VA 22192 **************@*****.*** 703-

***-****

Skills

. Registered Medical Assistant

. American Heart Association CPR Certified

. OSHA and HIPPA Certified

. Venipuncture (Syringe, butterfly, evacuated tube method)

. EKG/ECG

. HCG testing, glucose testing, strep testing, mononucleosis testing

. Injections (SQ, ID, IM, Z-track)

. Urinalysis

. Suture & staple removal, wound care

. Intelligent, hard-working, and determined

. Visual Acuity Screening (Snellen, Rosenthal, Ishihara)

. Culture preparation

. ACTIVE SECURITY CLEARANCE

. Knowledgeable in ambulatory devices

. Vital signs

. Scheduling appointments/patient scheduling

. Insurance verification

. CMS-1500 (insurance claims)

. CPT procedural coding

. ICD-9 diagnostic coding

. Claimgear

. Medisoft

. Self-motivated, needing little to no supervision

. Enjoys helping keep moral positive

. Team oriented

. Enjoy new and unknown environments and challenges my mind and physical

capabilities

Education

Everest College- Woodbridge, VA

06/2013-6/2014

Pharmacy Technician Diploma

. Student Ambassador

. Recipient of the President's List Award for academic excellence

Employment

Target- Woodbridge, Va

10/2012-06/2013

Customer Service Rep

. Provided excellent customer service

. Backed up assistance on cash registers

. Stock shelves in a timely manner

. Set up planograms

Naval Health Clinic- Quantico, VA

03/2010-9/2011

Registered Medical Assistant

. Triaged and scheduled appointments for patients

. Assisted the front desk when needed

. Assisted in advice for adverse reactions to medications

. Assisted physician with immunizations

. Pain medication administration and sterile procedures

. Assisted in specialty clinics as needed

. Maintained patient charts

Potomac Hospital - Woodbridge, VA

05/2005-12/2011

ER Technician

. Pre-registered patients as they entered the Emergency Department for

treatment

. Established IV's and obtained accurate blood samples to send to the

lab

. Obtained EKG readings on patients

. Assisted in the ordering and maintaining of inventory in the ER

. Splinted with appropriate techniques for fractures, sprains and

strains

. Prepared patients for sterile procedures and assisted with those

procedures

Prince William Hospital Center- Manassas, Va

03/01-10/04

. Cross trained in Unit Secretary

. Hospital orders input in the computer

. Adverse reaction advice to patients

. Previous experience as well...CPR, phlebotomy, etc

. Assisted in advice to triage patients per reactions to the

medications, signs and symptoms

Inova Commonwealth Care Center- Fairfax, Va

04/98-11/01

Admissions Coor/ Admin Asst

. Gave educated tours of the facility

. Directed and assisted in the paperwork needed

. Set schedules for the Administrator

. Assisted in any patient care required or needed

. Vital signs as permitted

References available upon request

Contact this candidate