Customer Service Sales

Location:

Posted:

December 02, 2014

ROBERT PRISCO

• ** Hollo Drive, Holbrook, NY

• 631-***-**** ***.******@*****.***

PROFESSIONAL GOALS

To become a valuable member of your team in a position that leverages my skills, achievements,

and ability to lead personnel in a direction that provides superior earnings and operational

excellence

SKILLS AND ACCOMPLISHMENTS

• Regional Customer Service Award 2013, Consistent positive feedback from guests

• Multiple time “Presidents Club” award recipient

• "Employee of the Year" award; numerous “ Employee of the Month” awards

WORK HISTORY

Store Manager Apr 2009 - Current Leslies Pool Supply Centereach, NY

Duties include: Warehouse management, usage of POS and AS400 systems, utilize P&L

statements to maximize profits, mechanical repairs, supervise staff to monitor sales activity

and goal achievement, write and edit documents to keep staff informed on policies and

procedures, create repeat business by developing long-term relationships with customers,

alleviate customer concerns while maintaining a positive experience and building customer

loyalty, visit commercial properties to ascertain Health Code compliance in order to promote

sales, merchandising; including but not limited to: signage, POG execution, weekly sales

planner and displays safety fire code etc

Kitchen Manager Jun 2005 - Nov 2008 Outback Steakhouse Holbrook, NY

Duties included: Working with vendors to order proper quantities of food, following

corporate recipes, staff hiring and scheduling, working any required stations during a shift,

team leadership and employee relations, shipping and receiving, maintaining store standards

Kitchen Manager Feb 2000 - May 2005 Maybar Deli Holbrook, NY

Duties included: Creating recipes for maximum sales, staff scheduling, cash handling and

reconciliation, supervising recipe execution, tracking customer orders and deliveries,

overseeing all aspects of customer service

CERTIFICATIONS

Child/Infant C.P.R. Certified

Food Service Manager (expired)

Certified for Commercial pool operation

HAZMAT certified

EDUCATION

Regents Degree, Sachem High School

Political Science Major, College of St. Rose Albany, NY