Aurelia Ventrella, RCM Email: *************@****.**
* ******** ****** . ******** ****, Ontario L4E 3X1 Home: 905-
December 1, 2014
Dear Sir/Madam:
I am pleased to forward my resume for your consideration for the position
of Property Manager. With more than twenty years of experience in leasing
and property administration for a wide range of buildings, I am confident
that I can add immediate value to your organization.
My goal as a property manager has always been to maximize investor returns
and protect asset values by ensuring that the commercial, residential and
industrial buildings under my management are great places to work, live and
shop. I bring a proactive and solutions focused approach to my job, and
take the time to build strong working relationships with my tenants,
contractors, investors and maintenance staff. Capital projects are
consistently completed on time and within budget, buildings are well
maintained, and tenants are thoroughly screened and carefully selected. I
also have the financial, planning and analytical skills that are the
hallmark of a business-savvy and well-organized property administrator.
I would welcome the chance to meet with you in person to discuss how my
background and experience align with your needs, and can be reached at the
above numbers and email address to arrange for an interview.
Thank you for your consideration.
Sincerely,
Aurelia Ventrella, RCM
Aurelia Ventrella, RCM Email: *************@****.**
4 Limerick Street . Richmond Hill, Ontario L4E 3X1 Home: 905-
773-1248 . Cell: 416-***-****
PROPERTY MANAGER with 20+ years of experience that spans Commercial,
Industrial, Retail, Condominium, Multi-Residential and Mixed-Used
properties. Possesses a deep understanding of what it takes to create and
maintain a positive tenant base, protect asset values, and optimize cash
flows to ensure strong ROI for investors. Proven successes turning around
money-losing properties with high vacancy rates. Experienced planning and
leading multi-million dollar capital restoration and renovation projects
for building envelopes, mechanical systems and common areas. Respected by
colleagues, owners and tenants as a resourceful, solutions-focused
professional with the ability to negotiate resolutions to complex building,
leasing, contractor and investor relations matters.
AREAS OF EXPERTISE
. Capital & Operational Planning . Security & Property
. Budgeting & Cashflow Management Protection
. Leasing & Tenant Relations . Tenant Leasehold
. Maintenance & Operations Improvements
. Staff Recruitment, Training & . Capital Improvement
Performance Management Projects
. Vendor & Contractor
Management
. Workplace Health &
Safety
PROFESSIONAL EXPERIENCE
Firm Capital Properties Inc.., Toronto, Ontario
Real Estate investment firm that acquires, finances, manages and sells
income-generating properties on behalf of Canadian and international
investors.
PROPERTY MANAGER March 2014 - Present
Managing 10 locations throughout Canada of Commercial, Industrial and
Medical properties. Directly reporting to the COO. Presently managing
150,000. sq ft. of Commercial, 200,000 sq feet of Industrial, 61,000 sq ft
of Medical.
< Manage the privately owned residential personal properties of the Dadouch
family.
< Portfolio consists of Triple A tenants such as Staples, Crabby Joes,
Boston Pizza, the Beer Store, Mark's Work Warehouse
< Played an instrumental role in transforming a money-losing property into
a revenue generator in Hamilton.
< Stepped up to the challenge of recreating the entire administrative file
for the building, including all leases and accounts
payable/receivable records, after the previous property management
firm failed to hand over the documents.
< Instituted rigorous standards for screening and selecting tenants, and
aggressively pursued Landlord and Tenant
Tribunal decisions for eviction of delinquent and problem tenants.
< Prepare and award tender/bids for capital projects and for all building
services for portfolio.
< Supervision of administrative and operations staff, on a daily basis.
Platinum Properties Inc., Toronto, Ontario
Real Estate investment firm that researches, acquires, finances, manages
and sells
income-generating properties on behalf of Canadian and international
investors.
PROPERTY MANAGER/ASSISTANT PROJECT MANAGER May 2008 - March 2014
Brought on board to manage the rental-to-condominium conversion of a 270-
suite building in an economically depressed neighbourhood in East Hamilton
and presently transforming 389 unit complex in London, Ontario.
< Played an instrumental role in transforming a money-losing property into
a revenue generator.
< Stepped up to the challenge of recreating the entire administrative file
for the building, including all leases and accounts
payable/receivable records, after the previous property management
firm failed to hand over the documents.
< Instituted rigorous standards for screening and selecting tenants, and
aggressively pursued Landlord and Tenant
Tribunal decisions for eviction of delinquent and problem tenants.
< Project managed $6M of restoration and renovation work to the building's
common areas, underground garage,
mechanical systems and roof.
< Installed an extensive security system in all common areas, which cut
crime and vandalism incidents by 95%.
continued
Aurelia Ventrella, RCM Page 2
Northam Realty Advisors Limited, Toronto, Ontario
Full service real estate investment company that manages 11 million square
feet
of office, industrial and specialty retail properties throughout the
Greater Toronto Area.
COMMERCIAL & INDUSTRIAL PROPERTY MANAGER 2007 - 2008
Retained to manage a portfolio of industrial, retail and office buildings
in the eastern GTA region.
. Prioritized capital expenditures and preventative maintenance to
maintain positive cash flows.
. Planned and implemented marketing and promotional campaigns to drive
traffic to the retail centre.
. Handled all tenant relations matters, including leasing and lease
renewals, evictions, resolution of tenant concerns, and
completion of repairs and maintenance.
. Conducted regular inspections of all common and leased areas to ensure
compliance with lease terms and conditions.
. Negotiated with Ontario Hydro regarding the installation of a power
vault on one of the properties.
. Coached and mentored a junior property manager, equipping them with
the insights and industry knowledge needed to
independently manage a portfolio of 4 industrial properties.
Andrejs Property Management, Woodbridge, Ontario
Specialists in the management of commercial and residential condominiums,
with
50+ corporations in the metropolitan Toronto area.
PROPERTY MANAGER 2002 - 2007
Recruited to oversee the administration of two high rise complexes,
including a 220-suite leasehold condominium owned by the Baycrest Centre
for Geriatric Care, and a 25-year old owner-occupied condo north of
Toronto.
< Collaborated with the Boards of Directors to develop budgets and capital
and operating plans for the buildings.
< Advised Board members on issues of governance, cash management, and short
and long term planning.
< Oversaw physical asset maintenance and capital projects, including repair
work under warrantee by the original
property developer.
Minto Management Ltd., Toronto, Ontario
Property management arm of a real estate development firm with interests in
Ottawa, Toronto and Florida.
PROPERTY MANAGER 2000 - 2002
Originally recruited to manage two multi-residential high-rise buildings,
and then transitioned to the newly established condominium portfolio, which
included a rental-to-condo conversion. Span of accountabilities included
capital maintenance projects, WHMIS and workplace safety, tenant & owner
relations, and leasing.
Gold List Properties Inc., Toronto, Ontario
Property management firm with a portfolio of commercial, multi-residential
and luxury condominium buildings.
PROPERTY MANAGER 1993 - 2000
Selected to manage the company's newly acquired portfolio of luxury
condominiums, with 700 suites in total.
EDUCATION & CREDENTIALS
Registered Condominium Manager
Association of Condominium Managers of Ontario
Property Management Courses (Humber College)
Physical Building Management . Financial Management
Condominium Administration . Human Relations . Condominium Law .
Diploma in Business, Humber College