Customer Service Insurance Sales
Resume:
To whom it may concern:
I saw from Glassdoor that you have a position open for an executive assistant. I am very interested in
this position, and believe that my education and employment background are appropriate for the
position. I am extremely competent, and will be an asset to any high energy organization.
My most recent employment was at the Contra Costa Superior Court, where I was a Court Clerk for
over two years. I worked primarily in the civil department, and also was trained on the probate and
appellate divisions. I processed all paperwork for civil cases, including opening new cases,
determining whether a document should be rejected or filed, and setting trials or hearings as required. I
also was in charge of the calendars of all 5 civil judges.
I am friendly and helpful, and love answering questions that either internal or external clients may
have. I also have a proven ability to be able to handle a large workload- I efficiently handled over 150
claims at any one time at Farmers Insurance, where I was an insurance adjuster. I learn quickly, am
upbeat and cheerful, and I ensure my work is consistently of the highest quality, to the last detail. I
reliably resolve every task with the company’s bottom line and common goals in mind. My
communication skills are excellent, and I return all queries promptly and fully. I have strong computer
skills, especially in Microsoft Office. When my last temporary job term ended, I had several vacations
planned, but I am now available to work full time immediately. In the meantime, I am working
seasonally in retail.
Thank you very kindly for your consideration, and I look forward to scheduling an interview.
Sincerely,
Jamie L. Bach
1568 Sunnyvale Ave, #17
Walnut Creek, CA 94597
*********@*****.***
JAMIE L . BACH
1568 Sunnyvale Avenue, #17 Walnut Creek, CA 925-***-**** *********@*****.***
SKILLS & CHARACTERISTICS
Computer Literate; both PC and Extensive Customer Service Experience Can multitask easily
MAC
Professional, Efficient and Organized Flexible concerning travel
Proficient in Windows Office requirements
Excellent Problem Solving Skills
Excellent Writing and Oral Friendly and upbeat
Interested in related fields of business
Communication Skills
College Educated
PROFESSIONAL EXPERIENCE
SUPERIOR COURT OF CONTRA COSTA COUNTY Martinez, CA
Civil Clerk 3- Limited Term, April 2012 to July 2014
Key Requirements:
Understand, interpret, explain and apply a variety of policies, rules, procedures, regulations and contracts,
pursuant to California Rules of Court
Respond appropriately to inquiries from judicial officers, employees at all levels, clients; establish and
maintain cooperative working relationships with others
Responsible for a multitude of day to day operations, including scheduling court hearings, maintaining court files,
have an understanding of record handling procedures, while complying with State and Local quality standards
FARMERS INSURANCE GROUP Martinez, CA
A large property, casualty and life insurance corporation
Liability and Injury Claims Adjuster, January 2011 to April 2012
Key Requirements:
Investigate injury claims with various methods; determine liability and identify fraud
Interpret policies and case law, decide if a certain occurrence is covered or not
Draft, explain and execute contracts to settle claims
Meet with insured individuals and 3rd party claimants to discuss the claims process
Abide by all Department of Insurance Rules and Regulations
NEW YORK LIFE INSURANCE COMPANY San Jose, CA
Life Insurance Sales, July 2010 to January 2011
TUESDAY MORNING Chico, CA
A retail chain providing customers with quality home accents for reasonable prices
Assistant Store Manager, October 2006 to May 2010
Key Requirements:
Process various paperwork and reports, including sales forecasts, payroll, special transactions such as discounts and
returns, design work schedules, prepare and deliver the daily deposit, process shipments
Process and respond to corporate directives in a prompt and efficient manner
EDUCATION, LICENSING & EXTRACURRICULAR ACTIVITIES
CALIFORNIA STATE UNIVERSITY CHICO Chico, CA
Bachelor of Science (BS) in Business Management, option in Human Resources, Graduated Spring 2010
CALIFORNIA INSURANCE LIC# 0H04013
Licensed for Life, Health, and Accident Insurance Sales, 2010-2012
Extracurricular Activities: Programming Chair and Vice President of Shasta Residence Hall, 2005-2006; Treasurer of the
MIS Society, Fall 2006; Public Relations Officer of the MIS Society, Spring 2007; Vice President of the MIS Society, Fall
2007
Contact this candidate