Customer Service Sales Associate

Cody Baron

*** ******** **

Grand Rapids, MI **503-4440

Cell: 616-***-**** Email: ******.*****@*****.***

Career Focus

I have extensive background with customer relations from being a computer

technician, a cashier, a stocking associate, and a sales associate leading

to more concise and effective measures in assuring that the customer finds

and acquires exactly what they desire. As a competent sales associate

equipped with astounding interpersonal skills, I am seeking an entry level

position in the human resources field, one that deals with technology. I

have an ambitious professional drive to launch a career in customer

satisfaction and honed abilities to function at a high level in a wide

variety of settings, bringing valuable experience from different areas of

customer service.

Core Qualifications

Man of routine (Follow standard procedures constantly and without

interference of personal preference while maintaining a safe and reliable

routine)

Very friendly

Strong knowledge of customer service

Critical thinker

Experience in stocking, product placement, customer relations and customer

satisfaction.

Computer literate in, but not limited to; Microsoft Word, Excel,

PowerPoint, CAD, SAP, Computer maintenance, etc.

Detail oriented

Education

General Education

Grand Rapids Community College (2011-2013)

General Education (2010)

East Kentwood High School - Kentwood, Michigan

Work Experience

Manpower Forklift driver/material manager - April 2013 to November

2014

Steelcase 616-***-**** June 2014 to November 2014 (Timed out)

Amway 616-***-**** April 2013 to November 2014 (Timed out)

Duties: Loading and unloading trucks, delivering product and removal

from production lines, monitoring product flow, filing paperwork,

organizing stock, tracking inventory, driving hilo, operating pallet jack

and other general warehouse duties. Maintaining stock of all parts and

totes in my work area, working together with the assembly lines to

produce product in a timely fashion, work with SAP.

Blue & Silver Co. Forklift driver/material manager - March 2013 to June

2014

5075 Clay Ave. Grand Rapids Mi, 49508 (Closed)

Duties: Loading and unloading trucks, delivering product and removal

from production lines, monitoring product flow, filing paperwork,

organizing stock, tracking inventory, driving hilo, operating pallet jack

and other general warehouse duties. Maintaining stock of all parts and

totes in my work area, working together with the assembly lines to

produce product in a timely fashion, work with SAP.

Personal Computer Repair Shop - Grand Rapids, Michigan

Owner/Technician. - June 2011 to March 2013

Duties

Install and configure local area data communications networks which may

carry data, voice and video communications following organization

standards.

8. Install, operate and maintain network services, routers,

concentrators, hubs, switches, modems and other network devices

following technical plans.

9. Install or repair Windows or Macintosh computers with standardized

applications and networking software, diagnosing and solving problems

that develop in their operations.

10. Respond to user questions and explain the operation of network

applications and equipment.

11. Assist in the maintenance of standards and documentation.

12. Perform other related duties as required

References

Maria Marcott - Head Forklift Coordinator (Blue and Silver Co.) (616) 233-

3857

Cindy Vanderwall - Head Supervisor at Amway Durables 616-***-****

Jim Burman - Line Lead at Amway Durables 616-***-****

Contact this candidate