K AMAL ABDEL MALIK * * * * * *
***************@*****.***
SENIOR MANAGEMENT
Operational Leadership with Outstanding Sales Management Skills/P&L Responsibility
Extensive Experience Increasing Revenue Growth and Profits in Retail Industry
P E RS ON A L P ROF I L E
Strong leadership and problem solving skills focusing in profit and loss responsibility positioning company
as a leader in the industry. Proven verifiable record for orchestrating strong growth in sales and profits in a
highly competitive market, through aggressive and innovative product and program introductions, and
sales and merchandising programs.
S E L E CT E D E X P E R T I S E
P&L Management/Improve Profitability Category Management
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Expense Management Inventory Turns
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Sales Development Planning Merchandising Skills
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Team Leadership Store Presentation
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People Planning & Development Shrink Management
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Recruiting & Training Volume Complexity Management
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Certified in Graff Retail Training
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P ROF E S S I ON A L B U S I N E S S E X P E R I E N C E
Future Shop Canada 2011 – 2014
Future Shop is Canada’s largest, fastest growing, national retailer of consumer electronic products for the
digital age with over 150 stores across the country and the nation’s premier web store at futureshop.ca.
General Manager
Direct the operation of a store worth $25 million in revenue and 80 staff members including Department
Sales Managers and an Operation Manager
Achieved 10% sales increase year over year
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Best shrink in Central Region
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Ranked #1 in turnover in Central Region
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Ranked #1 in closing ratio in Central Region
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Created strong relationships with key stakeholders in the community
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Blockbuster Canada 2004 – 2011
Blockbuster was the world leader in the entertainment industry
District Manager
Directed the operation of a district of 30 stores across Durham, Kawartha, Uxbridge, Stouffville, Markham,
Richmond Hill, and Scarborough regions and generated over $35 million in rental and retail revenue.
Ranked #1 in Canada in shrink control from 2005 to 2010
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Leading the Eastern Division in revenue increase over last year
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Ranked #1 in Customer Service in Eastern Division
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Ranked #1 in operating margin increase in the Eastern Division
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Strong knowledge in all human resource and employment laws
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Familiar with government legislation in the area of Occupational Health & Safety
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Highly developed human relation skills, with ability to communication clearly both verbally and in
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written documentation at all levels of the organization
7 Eleven Food Stores (Ontario) 1990 – 2004
7 Eleven is the world’s largest convenience store chain with over 21,000 stores. Currently, the Ontario
region has 102 corporate stores
Field Consultant (Territory Manager) 1990 – 2004
Directed operations of subgroups across Durham, Kawartha, and Peterborough regions. Subsequently,
directed operations for 10 stores for 8 years. This generated revenue of $25 million in merchandise and
gasoline. Developed and directed a strong management team, which contributed to successful profitable
results with an overall workforce of 120 people.
Increased Operating Earnings over budget by 37.54% in 2002, and 22.5% in 2003, by analyzing
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sales, gross profit opportunities and expense management opportunities in the subgroup
Reduced Budgeted Expenses by 6.36 % by analyzing expense opportunities
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Reduced Merchandise Shortage by 3.46% over the prior year
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Obtained 0.5 % of Merchandise Sales by implementing a system to address issues on a daily
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basis
Increased Gasoline sales and litre growth by 23.16% in 2003 and were one of the top subgroups
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in Ontario for gasoline litre growth by implementing system to support corporate pricing strategy
and by implementing a customer loyalty program for underperforming gasoline stores
Significantly improved Store Image Evaluations from 72% to 91% in 2004 by implementing a work
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analysis system
Increased retail Inventory turns from 11.75 to 14.75
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Increased Confectionery sales by 40% in selected stores by implementing the process of
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"Narrowing" the Product Assortment with Retail Information System 2003
Involved in hiring managers, manager trainees, and staff
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Involved with the planning and opening of new stores
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Worked closely with the real estate department in assessing new sites
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Worked with the training department in teaching modules for store manager trainees in the areas
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of accounting and loss prevention
Ranked #1 for Merchandise sales increases in Ontario by identifying sales opportunities;
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aggressive pricing in key categories, aggressive merchandising displays, enhanced
merchandising and enhanced POP.
Instrumental in the introduction and development of a merchandising training program with
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National Merchandiser; This enhanced merchandise sales increase for 72 consecutive months
Ranked #1 in Labour Expense Management in Market 2830 for the last six years
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Ranked #1 in shrink control throughout the last six years
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Recognized in 2001:
• As Field Consultant of the Year in Great Lake Division; Includes US stores
• Doubled the profitability in Durham Region in 2001 compared to 1998
VP of operation 1983 1990
International Rent A Car, Sudan
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Charged with developing the nation market for an up and coming # 1 franchise in car rental
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service. Responsible for all day to day operations of the business including finance, product &
supply chain, store operations, marketing, human resources and franchise development
E DUCAT I ON
University of Cairo
Bachelor of Commerce, Focus in Accounting
Diploma in Mutual Fund Management
MBA Program University of Phoenix, Arizona (In Progress)