Provisioning Engineer, Network Engineer

ENGR. DOMINIC ADRY A. REMIGIO, ECE *****

City Add: 2 Candido St. San Agustin Vill., Talipapa, Novaliches, Quezon City, Ph

Telephone: +632-***-****

Mobile: +639**-******* / +639**-*******

Email: *********@******.***

PROFESSIONAL SUMMARY

Network Engineer with over 7 years of experience in provisioning, troubleshooting, monitoring and supporting data communication

networks and applications such as VPNs, DSL, FIX and SuperFeed within the telecommunication and financial exchange industry.

Demonstrated abilities in delivering quality service, business solutions, and teamwork ensuring the smooth operation while

minimizing risks for the company. Known for positively contributing to client loyalty and retention by being proactive, analytical,

dependable, hardworking and an effective team player. Knowledgeable with Cisco networking principles and familiar with Linux

commands. Passion for computer networking, Cisco, electronics, communications and information technology.

PROFESSIONAL EXPERIENCE

NYSE Euronext

Network Analyst - August 16, 2010 to September 17, 2014

Responsible for network, system and application monitoring using system management applications such as ITRS,

HPOV, BMC Patrol, HP Operations Manager (OVO), Tidal and via E-mail, along with managing, troubleshooting,

escalation and resolving of incidents in a 24x7 environment.

Proactively created incident tickets within the SLA which provided awareness of the problem in order to resolve

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the incidents in a timely manner and maintain smooth business operations and ensure optimum performance of

the network and servers.

Successfully facilitated the restoration of normal service operation of the client’s FIX connectivity in a timely

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manner that minimized the adverse impact on business operations and maintained the best possible levels of

service quality and availability.

Received positive recognition from the systems Manager for demonstrating due diligence in the server issue

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which minimized risks for the company.

Analyzed and determined the root cause of repeated incidents, provided solutions, in coordination with the

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responsible group, preventing unnecessary noise in the monitoring system and unnecessary cycles of ticket

creation, thereby improving efficiency in monitoring the system.

Provided level 1 troubleshooting of network, system and application related incidents and escalated such

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incidents accordingly for further troubleshooting, providing helpful inputs to early resolution of issues.

Coordinated bridge calls with external and internal customers and documented the events in the incident ticket

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ensuring smooth conduct of the troubleshooting process.

Notified the business and operations thru proactive email and ticketing system notification of all the service

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impacts in a timely and effective manner and informed them of the post-incident investigations and resolutions

which reduced, if not avoided, recurrence of issues.

Provided awareness of internal, supplier, and client-related emergency and scheduled maintenance thru

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proactive email.

Assisted fellow analysts in the work load during simultaneous incident occurrence in order to manage incidents

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properly and in a timely manner.

Bayan Telecommunications, Inc. (BTI)

Network Engineer - March 12, 2007 to August 15, 2010

Responsible for provisioning data services along with troubleshooting the newly provisioned data circuits before they are

endorsed to the client.

Provisioned data services such as DSL, DLL, DFR, IPVPN (FR Transport and DSL Transport), IPsec, VPDN and

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IAS according to the client’s requirements ensuring delivery of quality service.

Successfully resolved issues such as unsatisfied client requirements, network connectivity, routing issues and

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facility failure in coordination with clients, Distribution Offices (DO), Network Data Center (NDC), Project

Managers and third-party vendors contributing to client retention.

Delivered circuits within the SLA which resulted in client satisfaction.

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Identified and resolved a configuration issue with one of the client’s BGP configuration which resulted in the

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successful roll-out of the client’s circuit.

Implemented reconfiguration, migration, upgrade, downgrade and location change of data circuits according to

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the client’s requirements and executed them on the provided schedule, meeting 100% of client’s expectations.

Created documentation of data services processes and procedures which served as reference in the

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department.

Philippine Long Distance Telephone Company (PLDT)

Assistant Project Engineer - February 9 to August 11, 2006

Responsible for surveying locations and planning the layout of the Fiber In The Loop (FITL) as well as the equipment

room layout along with drawing of equipments and project cost estimation.

Surveyed locations and drew the layout of the FITL and equipment room using Microsoft Visio in preparation for

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planning of the FITL.

Drew equipments such as splice box, Optical Distribution Frame (ODF) and Outside Plant Access Cabinet

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(OPAC) using Microsoft Visio to implement the equipment design.

Estimated the project cost using Engineering Management Application Program (EMAP) for budget purposes.

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EDUCATION

MAPUA INSTITUTE OF TECHNOLOGY

B.S., Electronics and Communications Engineering – July 29, 2005

CERTIFICATIONS

CCNP : BSCI (Building Scalable Cisco Internetworks) – October 30, 2009

CCNA (Cisco Certified Network Associate) – November 9, 2006

TECHNICAL SKILLS

Knowledgeable in the set-up, installation, configuration, and operation of LANs and WANs including DSL, DLL, DFR,

IPVPN (IPVPN FR Transport and DSL Transport), IPsec, VPDN, IAS and IPVPN via EVDO

Knowledgeable in the configuration and operation of different network protocols such as IP, EIGRP, OSPF, RIP, RIPv2,

BGP, IS-IS, Frame Relay, VLAN, and TCP/IP

Knowledgeable in FIX protocol and SuperFeed operation.

Knowledgeable in different network devices such as Cisco Routers, Cisco Switches, Nortel Passport, Redback Routers,

Ericsson IP DSLAM, Conklin DSLAM, Lucent Stinger MRT (Micro Remote Terminal) DSLAM, RAD DXC

(Digital Cross-Connect), Lucent AMAS (Any Media Access System), and GDC multiplexer

Knowledgeable in Microsoft Windows OS (Operating Systems) and associated applications

Knowledgeable in Microsoft Office (Word, Excel, Visio and PowerPoint)

Knowledgeable in Router and Switch configuration

Knowledgeable in Network Troubleshooting

Familiar with some Juniper and Linux commands

ORGANIZATIONS & AFFILIATIONS

Institute of Electronics & Communications Engineers of the Philippines, MIT Chapter – 2004 to 2007

Institute of Electrical and Electronics Engineers, Inc., International – 2004 to 2007

MIT Student branch – 2004 to 2007

TRAININGS AND SEMINARS ATTENDED

FIX Training - March 20 - 22, 2012

Building Scalable Cisco Internetworks (BSCI) – Mapua I.T. Center - September 12 – November 7, 2009

3G CDMA Network & Packet Data Switching System (PDSS) Overview - BTI - 2009

Nortel Passport ATM System Architecture - BTI - 2008

Nortel Passport Operations & Maintenance - BTI - 2008

Data & IP Network Orientation - BTI - 2008

TCP/IP and IP Addressing - BTI - 2008

ATM Fundamentals - BTI - 2008

Biomedical Electronics - June 9, 2005

Networking Essentials - May 30, 2005

Career Development - May 23, 2005

Basics of Flash Memory Testing - May 7, 2005

Essential Techniques in Handling People - May 7, 2005

3rd Generation Mobile Technology - September 4, 2004

TV Broadcasting - September 4, 2004

Analog IC - August 24, 2004

Situational Leadership - August 16, 2004

Aeronautical Telecommunications Network - August 14, 2004

Human Machine Interface - June 10, 2004

Seminar on Resume Writing & Job Interview - May 28, 2004

Electronics Workshop - March 7, 2004

Fear of Public Speaking Seminar - February 23, 2004

Seminar on How to Become a Safe and Protected Engineer - February 14, 2004

Cisco Networking Academy Program – Mapua Institute of Technology - 2003 – 2004

PERSONAL DATA

Born in Quezon City on October 17, 1983

Single

Filipino citizen

Born-again Christian

Possesses considerable communication skills and fluent in Filipino and English and minimal Hangeul.

Likes sports, dancing, music and computer-related works

Can work under pressure with minimal supervision

Willing to be trained

Contact this candidate