retired bank manager

Nimai Chandra Gorai

Email: **************@*****.***

Contact No.: +91-947*******

Date of Birth: 07/12/1953

BANK MANAGER

CAREER SUMMARY

Results driven bank branch manager, recognized for exceptional ability to demonstrate

leadership in complex operational environments, able to establish clear vision of work goals and

guide others towards achieving said goals. Other key skills and immediate values:

• General Banking.

• Advanced Inspection vigilance.

• Staff training and development.

• Effective communicator – oral and written.

• Organizational/planning and problem-solving skills.

• Diplomatic and tactful with employees, management and customers.

• Prioritizing.

Objective - Obtain a position as a bank manager to direct the office operation of the branch, to

provide optimum bank services and to demonstrate effective leadership, to support various

banking products and operational service levels, resulting in customer growth and increased

profits for the bank.

PROFESSIONAL EXPERIENCE

Officer, Manger (JMG Scale –I, MMG Scale –II),Senior Manger (MMG Scale - III),

Director in Rural Self Employment Training Institute.

Allahabad Bank 1976 – 2013 (37 years 2 months)

NOTABLE PERFORMANCE HIGHLIGHTS

• Was the focal point to assist the bank clients, ensuring that they receive the maximum

services the bank can offer and are satisfied with services of bank now and in the future.

• Established targets and designed strategies to achieve them on time.

• Monitored latest government rules and regulations to keep all policies in order.

Team & Hiring management:

• Motivated and encouraged junior staff in their work to keep the branch running

effectively.

• Trained and supervised all bank staff and helped them understand their work and quality

standards to be attained.

• Completed all necessary formalities prior to the appointment of new employees including

security checks and confirmed references for potential employees.

• Followed and abided by all bank rules and regulations established by the bank president

or owner and ensured that rest of the staff does the same.

Customer Service:

• Maintained a cordial relationship with the bank customer as he is the first point of contact

in case of any disputes or misconception regarding bank services.

Addressed and handled complaints and grievances of new and existing customers

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regarding banking facilities

EDUCATION & QUALIFICATIONS

B.Sc (Agriculture) Honours (First class first) CAIIB – (1)

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