TONIA VAN BOXTEL

**** * ******** **., ********, W I 54911

Cell: 920-***-****

acgwch@r.postjobfree.com

SUMMARY

Hospitality industry professional with management experience and exceptional people skills. Versed in problem solving

and high demand situations.

HIGHLIGHTS

Quick learner Extensive hospitality background

Client-focused High-volume dining

Responsible and reliable Upbeat, outgoing and positive

ACCOMPLISHMENTS

Recognized by peers and management for going above and beyond normal job functions.

EXPERIENCE

BAILEYS HARBOR CORNERSTONE PUB

Baileys Harbor, W I

04/2013 to 10/2014

Server/Bartender

Provided onsite training. Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and

minors. Effectively handled customer complaints and special requests. Provided prompt, efficient, friendly, and quality

service at all times. Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local,

state, and federal laws. Greeted newly seated guests in a friendly and timely manner. Maintained a positive working

relationship with fellow staff and management.

BAYSIDE TAVERN

Fish Creek, W I

07/2008 to 04/2013

Server/Bartender

Calculated and returned appropriate change. Promoted positive customer and associate relations through courtesy,

service and professional appearance. Operated cash register and processed customer cash and credit card payments.

Greeted all customers, recorded correct orders and performed cashiering duties. Quickly removed debris accumulated

at the bar to consistently maintain a clean service area. Greeted newly seated guests in a friendly and timely manner.

JACK AND JILL LANDSCAPING

Door County, W I

05/2008 to 07/2010

Landscaper

Planted seeds, bulbs, ground covers and trees. Mixed and sprayed organic fertilizers and insecticides onto grass, shrubs

and trees. Arranged flowers to create particular landscape effects. Operated motorized vehicles and equipment such as

dumptruck, leaf blower, and trimmer.

T. ASHWELLS

Ellison Bay, W I

05/2007 to 11/2010

Bartender

Promoted positive customer and associate relations through courtesy, service and professional appearance. Cleaned and

stocked glassware, assisted with beverage service and transported dishes to the kitchen. Quickly mixed a variety of

simple and complex cocktails. Thoroughly explained the characteristics and descriptions of wines and champagnes on

the wine list to customers.

EDUCATION

2001

BACHELOR OF ARTS: GRAPHIC DESIGN

Southwestern School of Design, Tucson, AZ, USA

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