Customer Service Medical

Sarah E. Miears

**** ***** **** ****** ? Atascadero, CA 93422 ? 805-***-**** ? ******@*****.***

PHLEBOTOMIST / MEDICAL ASSISTANT

RESULTS-ORIENTED PROFESSIONAL WITH SOLID TRAINING AND BACKGROUND IN

PHLEBOTOMY AND MEDICAL ASSISTING. HIGHLY KNOWLEDGEABLE IN TAKING AND

RECORDING VITAL SIGNS AND MEDICAL HISTORIES, PREPARING PATIENTS FOR

EXAMINATION, DRAWING BLOOD, AND ADMINISTERING MEDICATIONS AS DIRECTED BY

PHYSICIAN. POSSESS ABILITY TO SCHEDULE APPOINTMENTS AND MAINTAIN MEDICAL

RECORDS, BILLING, AND CODING INFORMATION FOR INSURANCE PURPOSES.

Education / Training / Certifications

CUESTA COLLEGE - San Luis Obispo, CA (Expected Graduation: 2015, GPA: 3.63)

A.S. in Medical Assisting / Phlebotomy (Minor: American Sign Language)

Certifications / Training: Medical Assisting Program Certificate of

Specialization (12/13); Phlebotomy Certificate of Specialization (05/14);

National Certified Phlebotomy Technician ID # 871810 (05/14); CPR for the

Healthcare Provider (09/13); Standard First Aid (09/13); EZIZ.ORG

Immunization Training (09/13)

. Gain valuable knowledge and experience as part of phlebotomy education

performing the following:

V Matching laboratory requisition forms to specimen tubes.

V Drawing blood from veins by vacuum tube, syringe, or butterfly

venipuncture methods.

V Disposing of blood or other biohazard fluids or tissue per policies

and procedures.

V Drawing blood from capillaries by dermal puncture, such as heel or

finger stick methods.

V Organizing or cleaning blood-drawing trays, ensuring that all

instruments are sterile and all needles, syringes, or related items

are of first-time use.

V Collecting fluid or tissue samples, using appropriate collection

procedures.

V Interviewing patients to obtain medical information and measure their

vital signs, weight, and height.

V Explaining treatment procedures, medications, diets, or physicians'

instructions to patients.

Volunteer / Community Service

. Cuesta College Nursing and Allied Health Immunization Clinic (09/13)

. San Luis Obispo County First Responder Point of Distribution Immunization

Clinic (10/13)

Work History

T.A. for Medical Asst. & Phlebotomy, Cuesta College, San Luis Obispo, CA

(current) /

Caregiver, In-Home Support Services, Paso Robles, CA (2007 - 2014) /

Customer Service, Denny's, Paso Robles, CA (2008 - 2009) / Customer

Service, Applebees, Paso Robles, CA (2006 - 2008) / Eligibility Worker II /

Med Specialist, Victorville, CA (2000 - 2006)

Provided customer service support, medical administration, and home care

services for various organizations. Conducted employee training on a new

computer-based program (C-IV (Consortium IV). Oversaw intake phone calls to

determine if client should apply as well as explained eligibility

requirements,

. Interviewed clients to gather and verify financial / non-financial

information to determine client eligibility to receive medi-cal benefits.

. Provided home care to the disabled and elderly that included completing

dressings, managing medications, and coordinating medical services and

needs of all clients.

. Tracked and manage over 400 ongoing cases to keep medi-cal eligibility

current for clients via state and national database.

. Worked closely with doctors and pharmacies to help client get services

needed and handle client emergencies when medi-cal was not working.

Contact this candidate