Customer Service Medical

Phyllis C. Frazier

**** **** **** *** **,Tulsa, OK 918-***-****

***** *******.*********@*****.***

PROFESSIONAL SKILLS

Medical Office Reception Customer Service Specialist

Typing 35 wpm

Electronic Medical Records Managing Multiple Tasks

Problem Resolution Financial Transasctions Accurate

Record Keeping Data Entry

PROFESSIONAL EXPERIENCE

Catholic Charities/AARP Foundation Tulsa, OK /2014 to present

Clerical Assistant

Answer and transfer phone calls to appropriate department

Greet walk-in clients, provide information and assist them in completing

paperwork.

T.L. Carey, M.D. and Associates Tulsa, 2006 to 2013

OK

Medical Records Coordinator - 2010-2013

Copied patient medical records with release and sent to requesting

provider.

Faxed progress notes to referring physicians, updated patient's charts

Answered telephone and scheduled appointments as needed.

Receptionist - 2006-2010

Opened office in morning, counted cash drawer, printed

daily schedules.

Greeted patients, verified and updated demographic

information.

Answered telephone, scheduled appointments, distributed

calls.

Warren Clinic/Springer Family Medicine Clinic Tulsa, OK

2000-2005

Receptionist

Greeted patients as they arrived, verified and updated information.

Answered telephone, took messages and distributed to appropriate person.

Scheduled appointments, collected co-payments and printed receipts.

Balanced receipts and cash at end of day.

EDUCATION

Graduate, Tahlequah High School, Tahlequah, OK

REFERENCES

Available upon request.

HONORS AND AWARDS

[List skills here]

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