Customer Service Administrative Assistant

GEORGIA AKERS OPPENHEIM

**** *. ******* ***. **

CHICAGO IL 60630

773-***-**** Home

312-***-**** Cell

**********@*******.***

Professional Summary

Administrative office professional with over 18 years of administrative experience. Capable of rapidly learning new

assignments involving decision making, organization of data, customer service, working as an enthusiastic team player

and prioritizing responsibilities. Skilled in working independently, trustworthy as well as discrete.

Work History

Primerica Financial Oct 2010 – Present

Senior Representative

Work as an independent sales representative with Primerica Financial. I work with families and individuals in

becoming properly protected, debt free and financially independent. I am licensed in several different areas of

Insurance and also hold Securities and Investment licenses.

Bank of America 09/1990-01/2009 (formerly LaSalle Bank NA)

Administrative Assistant II to Sr. Vice President of Midwest Commercial Real Estate

Performed administrative and secretarial support functions on a day to day basis. Maintained accurate and up-to-date

client files and reports. Managed details of multi-party conference calls, in house and off-site meetings and luncheons,

travel arrangements, calendars, itineraries, agendas and preparing and approving expense reports.

Administrative Assistant to Vice President of Commercial Real Estate

Office and secretarial support daily. Compose and distribute interdepartmental memorandums, utilized excellent

organizational skills to arrange and coordinate events. Distribute company meeting minutes, notes and changes.

Distributed mail and interoffice correspondence

Business Service Representative/Administrative Assistant

Performed administrative support as well as assisted in client servicing of merchant card accounts. Handle incoming

calls on customer accounts, coordinated with other departments for client set-up on equipment installations or

demonstrations. Maintained equipment tracking records and distribution of corporate literature to stimulate client

interest and sales leads.

Teller/Personal Banker

Handle deposits and withdrawals. Balanced ATM machines and general ledger accounts. Opened new accounts,

reconciled accounts. Promoted new banking products and services.

Lawry’s the Prime Rib 07/1988 – 07/2007

Extensive food and beverage service coupled with superior customer service skills. Good judgment, problem solving

and interpersonal skills. Assisted others in carrying out their part in preparing and serving meals.

Licenses

State of Illinois Life 05/2012 Renewal 04/2014

State of Illinois Health 05/2012 Renewal 04/2014

Uniform Securities 63 05/2014

Uniform Securities 6 11/2013

Variable Contracts 09/2014

Certifications

Long Term Care

Indexed Annuities

Individual & Federal Health Insurance Programs

Debt

Home & Auto

Microsoft Office Specialist 2006

Quickbooks 2010

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