Nelus Bell, MCSA, NET+, SERVER+ 678-***-****

**** ***** ****** ***** ***** Mountain, GA 30035

acgw54@r.postjobfree.com

PROFESSIONAL PROFILE

Senior Level Network Systems Administrator with over 15 years of experience in management, training, network design,

trouble shooting, PC maintenance and network support. Microsoft Certified Solutions Architect & Comptia Professional

with in depth knowledge of healthcare, accounting, banking, educational, industrial and restaurant industries. 6 years of

experience in Server Administration and Support in Windows/VMware environments. Experience in Migration &

Upgrades, Software and Network security.

HIGHLIGHTS OF QUALIFICATIONS

Operating Systems Windows 9x/NT 3.51 – 4.0/Server, Network – Norton Utilities, Symantec Firewall, Sonic

Windows 2008r2/2012 Server. MAC, Windows XP/Win7, Firewall, TCP/IP, IPX/SPX, Frame Relay, Net Bui, ISDN,

Novell Netware 4x – 6x, Mac OS, MS Internet WAN/LAN, DNS, WNS, DHCP, NDS, Active Directory,

Information Server 2008 R2, SQL Server 2008, Server LDAP, FTP, VPN, SMS, Telnet, Token Ring, Ethernet, Dial

2008 R2, Server 2012, Windows 7, Windows 8, Office up, Network Security, VPN, Altiris, Solarwinds, VoIP, Data

365 Center

Hardware – HP, Compaq, Dell600 D820, Pentium – Software – Norton Anti virus, Symantec Anti virus

Pentium IV, Veritas Backup Exec, Arc Serve Backup, Raid Corporate edition, CCleaner, PC Anywhere, Microsoft

controller, SCSI controllers, Macintosh, HP Laser Jet series Office Suite 2000/XP/Win7, MS Exchange 2000/2007,2010,

printers, Lexmark series printers, Toshiba Pentium IV MS Outlook, Novell GroupWise 4.x – 5.x, Lotus Notes/cc

laptops, Compaq Pentium IV laptops, Cisco & Nortel Mail, McAfee, Adobe Acrobat, MS SQL Service 7.0,

routers, Cisco catalyst switches, SAN, NAS, Cisco Symantec Ghost enterprise, Vision 2000 – 2002,

VPN/Firewall devices, Sonic Firewall, IBM, Blackberry, GoToMyPC, Outlook Web Access, GroupWise Web Access,

VoIP, SANS, Dell PowerEdge R310 R710 Spybot Anti Spyware, Roxio, Expedition, Office 2007,

Expedition, Auto Cad, MDT Workbench, Backup Exec 10

12, Lotus Notes 8.5, SCCM, Lotus Notes 8, DPM, Equal

Logic, Track IT, Service Now, Remedy, Bomgar, SCCM,

VMWare, Hyper V

WORK HISTORY

SA IT Services, Alpharetta, GA

Solutions Engineer (May/2014 Oct/2014)

• Server 2003 to 2012 server migration

• Virtual to Physical (V2P) migration for the City of Woodstock. Upgrade and move Vm’s and hosts from

virtual to physical environment.

• Supported Outlook 365 migration for clients moving from Office 2007 and Office 2010.

• Created custom images for client using Windows Deployment Toolkit.

Equinoxe, Atlanta, GA

Network Administrator (Oct/2013 May/2014)

• Provided server support including server updates, patches, VM builds, software installs, creating &

administering accounts and group.

Proficient in SCCM deployments, software pushes, updates, etc.

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Provided server support for server 2008r2, server 2012, 2008 r2 SQL server.

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Experienced in configuring Share point 2013

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Desktop support for executives, remote users and office employees.

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Supported accounting software Geneva, Mantra & Partner

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Sun Trust Bank, Atlanta, GA

Server Administrator/Engineer (Mar/2013 Aug/2013)

• P2V Migration (VMWare P2V converter) and V2P Migration (Platespin convert) &Implemented V2V

conversion using VM Converter

Configured and build vSphere 5 ESXi servers and custom configuration for Sun trust’s departments

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Monitored ESXi server alarms and VM alarms and acted to those incidents to resolve

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Responsible for upgrades for +1,500 servers. Upgrades include SP Upgrades, OS upgrades, Bios

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upgrades.

Tasked for VM Ware to Hyper V (P2V & P2P) migrations 5 10 per week using VM Converter.

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Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills

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Certus Bank, Atlanta, Georgia

Server Systems Administrator (Feb/2012 – Feb/2013)

• Provide day to day server support including server updates, patches, VM builds, software installs, creating

& administering accounts and groups.

Project lead in Certus bank acquisition consolidation project. Backup and move shares, software, etc.

•

from several recently acquired banks (CSBT, FGBC & NSB) and restore in Data Centers in Atlanta, GA &

Charlotte, NC.

Server Virtualization: VmWare ESX Servers, ESXi 4.0.1, ESX 3.5, VCenter, VSphere, VMotion,

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VMConverter, HA & VStorage

Backup Exec Administrator responsible for full backups of data and customer restores at Certus Bank

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using Backup Exec 2012.

DPM (Data Protection Manager) & Backup Exec administrator responsible for data share backups and

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SQL database backups respectively.

Build, Configure and deploy VMs and templates. Completed V2P, P2P & P2V migrations on 2003, 2008r2

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& 2012 from VMware, Hyper V and legacy hardware.

Provided EMC SAN administration & support.

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Provide technical advice and experienced at training users on network operations (WiFi, VPN, remote

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support, etc.)

Install and maintain servers, including disk arrays, network configuration, high availability clustering, third

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party software and hardware installation in cooperation with hardware and software vendors.

Maintain Data Center Footprint – this includes rack and stack of equipment, management of power

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consumption and heat output.

Kaiser Permanente, Atlanta, Georgia

Network Administrator/Desktop Support (Jan/2010 – Feb/2012)

• Outstanding desktop support for over 1700 business partners at Kaiser Permanente’s corporate administrative

offices and Medical Facilities

• %98 in Remedy Relate Compliance Reports this past year

• Administered and trained project managers on functions of Share point 2007/2010

• A project team member who managed implementation of new computers, laptops, printers and other equipment

throughout Kaiser Medical Facilities throughout Atlanta, Ga.

• Leading Team in Incident tickets done by completing 150 per Month in Remedy Service Management.

• Supports Lotus Notes 8.5, Blackberry Devices, Printers, Kodak Scanners 100/ 500

• Re imaged hundreds of machines for preparation of Kaiser PC Rollout project.

• Ability to effectively prioritize tasks with exceptional interpersonal skills with focus on rapport building & listening

skills.

• Project Member in numerous Kaiser Projects ( XP Rollout, Hardware, Software Rollouts)

SHAW GROUP, Alpharetta, Georgia

GSS Region System Administrator/Network Administrator (May/06 – Oct/09)

Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills

Maintained the servers and services of the servers in Share point 2007 environment and involved in backup,

restore and moving content DB from old SQL Server to new SQL servers

Created and managed Active Directory (AD) Organizational Units (OU), Group Policy Objects (GPO) users and

groups

Ability to effectively prioritize and execute tasks and projects in a high pressure environment

Administered, trouble shooting, auditing, security and backing up & restoring (IIS 5.1 & 6)

Extensive application support experience with Windows XP, Windows 2003 and 2007, and Exchange 2003 and

2007.

Experience in building VMs using VMWare and creating volumes in SANs with Equal Logic

MS Exchange Administrator 2007 for Southeast Region sites

Experience punching down phone lines, VoIP, fax lines, and DSL

Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

Regional lead over 500 users in southeast region in corporate office or remote.

Blackberry Enterprise Server Administrator

Backup Exec 2010 Monitor/Administrator. Responsible for Shaw E&I database nightly tape, weekly, monthly

backups, restores and backup disaster recovery procedures.

SUN TRUST, Atlanta, Georgia

Network Systems Technician/Project lead Feb/05 – Apr/06)

Project Lead for SunTrust / NCF conversion for Georgia.

Managed three teams of three during this conversion which beat deadline by two weeks.

Performed software and hardware upgrades on banks Novell and Windows 2003 servers

Troubleshoot TCP/IP. WAN/LAN networking issues.

Provide technical expertise in the area of Windows XP desktops, Lexmark Printers, bank Check Mate devices, Novell and

Windows 2000.

Installed servers, hubs, networks, routers and banking hardware.

TITAN TECHNOLOGY, Marietta, Georgia

Network Admin Field Technician/Network Administrator (Feb/04 Dec/04)

Managed Arc Serve Backups multiple sites

Implementation of computer hardware (palm pilots, blackberry HP, Lexmark, Cannon, Dell, Printers/Scanners,

CD/RW burners, etc)

Symantec Ghost 7.0.

SMS/Zen works Experience

Laptop training and instruction to remote users

Excellent Desktop support for 98/2000/XP users

Novell 5.0 to 6.0 experience & GroupWise 5.0 to 6.5 experience

Proficient with REMEDY help desk system.

Desktop support for beginner to novice users at Cobb County Schools.

AVADO BRANDS, Madison, Georgia

Network Administrator/Jr. Network Administrator (Sep/01 Jan/04)

Responsible for creating/changing Novell Netware, MS Exchange and Win 2000user accounts.

Managed Avado Brands Inc. backup procedures and in charge of company disaster guidelines using Backup Exec 8.0

Responsible for regional backups and data restores for the company.

Configured, installed and managed corporate VPN.

Sonic Wall Firewall certified administrator

Installed and maintained Sonic Firewall in support of Avado Brands restaurants world wide.

National support and remote troubleshooting of all Don Pablos and Hops restaurant systems utilizing Pc Anywhere, Remote

Desktop Connection and various connection tools.

Administration of Earthling/Mind spring accounts for remote users.

Laptop configuration, rollout,& repair Toshiba 1600,Compaq Evo and Dell XP/2000 notebooks

Build and supported over forty Novell Netware and Microsoft Windows 2000 servers

GroupWise 5.5 administrator supporting over 200 remote and 400 campus users.

MALCOM GROW MEDICAL CENTER, Andrews AFB, Maryland

LAN Administrator (Nov/98 Sep/01)

Served as Network Administrator on 4.0 and 5.0 servers.

Provided tier 3 technical support for over 1200 workstations.

Evaluated, recommended and purchased hardware, software and supplies.

Installed/troubleshoot software for Microsoft 2000 package including the operating system and 2000 suite.

Troubleshoot TCP/IP, WAN/LAN issues.

Managed, developed and supported multiplatform environments.

Maintained security and integrity of Local Area Network.

Issued and controlled network accounts.

Managed NT group permissions and issued controlled user ids and access attributes.

Strong knowledge of Systems Management Server (SMS)

SECRET Security Clearance

System Analyst

Installed and supported network servers and workstations.

Troubleshoot and resolved network problems.

Provided technical expertise in the area of Windows NT, servers, PC hardware, operating systems and peripherals.

Performed software and hardware upgrades on workstations and servers.

Provide and manage file storage space and enable sharing of customer.

Installed servers, hubs, networks, routers and system hardware.

RAMSTEIN MEDICAL CLINIC, Ramstein AFB, Germany

PC Technician (Oct/94 Oct/96)

SECRET Security Clearance

Troubleshoot Win 95 operating systems

Proficient in DOS and Word Perfect.

Migrate computer systems

Load various software and hardware as an system administrator

EDUCATION

Sonic Firewall Router Certification Sonic University

CISCO Diploma Program Strayer University

A+, MCSE Diploma Program Digital Corporation

Global Knowledge

Completed Training for VCP 4 Cert Exam (in process)

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