Customer Service Representative

Kristen Brasley

**** ******** **** **. ****** TEXAS 77373

HOME 281-***-**** CELL 832-***-****

EMAIL:*********@*****.***

An experienced and skilled professional with essential experience in customer service, and office management seeking opportunity for growth.

SUMMERY OF QUALIFICATIONS

An accomplished business professional with experience in business and customer service skills. Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult customers. Trustworthy,ethical and discreet, commited to superior customer service. Confident and poised in interactions with individuals at all levels.Detailed oriented, resourceful in completing projects, and able to multi task effectively. Dedicated,efficient,quick learner with excellent organization and time management skills to:

• Provide excellent customer service

• Exhibit strong interpersonal and communication skills

• Accomplish tasks requiring accuracy and attention to detail

• Complete multiple tasks in timely manner

• Work well independently or with others

RELEVENT SKILLS

Professional

• Solid track record of outstanding customer service and problem soving skills.

• Demonstrated aptitude for quickly learning new technologies,equiptment,and software.

• Proven ability to perform exceptionally sincere and dedicated response to all customers.

Business Support/Customer-Client Services

• Learned and practiced active listening skills to provide exceptionally sincere and dedicated response to all customers.

PROFESSIONAL WORK EXPERIENCE

R N AUTO SALE'S "DON'T WALK" CORP Aug 2010 Present

CAR SALE'S WOMAN/ MANAGER/ACCOUNTS PAYABLE Houston,Tx

Prepared contracts, sold vehicles, assisted customers, odered mechandise for office also ordered parts for vehicles, answered multiple phones lines, used word and excel for projects, handled advertising for the business, managed several employees, cash handling of numerous amounts of money, maintained scheduling and maintained inventory also opened and closed the business.

STERILE HANDS April 2012 April 2014

SECRETARY Katy, tx

Processing surigical instrument orders, answering phones,clerical work assisted scheduling sterile processing classes.

C B MACKEY ENTERPRISES Aug 2007 May 2008

CUSTOMER SERVICE REPRESENTATIVE The woodlands, Tx

Prepared reservations, answered multiple phone lines, pulled reports daily, maintained inventory, handled numerous amounts of cash, assisted with problem solving with the customers, made competative sale's calls, opened and closed the business.

TRANSPORTATION SECURITY ADMINISTRATION

SCREENER

Discovered and stopped emerging transportation security threats, utilizing state of the art technology. Educated and provided friendly customer service to travelers. Screened passengers and gathered intelligence on a daily basis. Coordinated security involving avaiation, rail, and other surface and maritime transportation. Overseen most transportation related responsibilities of the federal government during a national emergency.

References

Upon request

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