Shana Whitener Digital Marketing Director
*************@*****.*** 915-***-****
Marketing Career Overview:
An accomplished Marketing leader with proven track record of driving growth
and profitability for corporations. Extensive experience in building and
leading teams in advertising and digital marketing, strategic planning,
business development, customer service, integrated advertising, creative
services groups, and branding teams. Proven history of leading start-ups,
turnaround, and high-performance organizations that produce powerful and
long lasting results.
Executive level strategic online marketing professional with a deep
background in all forms of traditional and digital media, with expertise in
direct response, search engine optimization, ecommerce platforms,
performance marketing and integrated marketing strategies and tactics
including CRM. Strong client management and business development skills.
Deep associations with leading media providers. Leadership roles with both
B2C and B2B corporations, retailers and brands developing digital marketing
practices that produced unparalleled results.
Career Experience:
Lucchese, El Paso, TX.
(Current)
Ecommerce Marketing Manager
Developed and built the Ecommerce department launching Lucchese.com first
ecommerce website selling Lucchese boots, luxury footwear and handbags
online. Built the department from the ground up managing five team members
growing sales to over $1 million in less than one-year with a minimal
marketing budget. Managed ecommerce operations, marketing and customer
service departments.
Genesis Today, Austin, TX.
Marketing Director
Marketing Director for Genesis Today developing and driving aggressive
marketing strategies to propel sales growth. Developed strategic marketing
objectives converting company business and marketing objectives into an
effective marketing plan, and implemented the plan that achieved stated
objectives.
Managed integrated marketing communications, brand management, marketing
collateral, digital assets, ecommerce, and managed digital, traditional
advertising and public relations channels. Converted broad direction from
executive management into specific plans that delivered desired results and
ROI driven performance. Increased sales $25 million in additional revenue
and profit for the company. Managed a team of graphic designers, web
developers and media specialists.
Vita Logic Vitamins, Columbus, GA.
Marketing Director
Marketing Director appointed to spearhead marketing strategies to achieve
significant growth objectives. Operational assessment included marketing,
personnel and business practices to develop a progressive action plan to
grow the business exponentially. Managed a team of graphic designers, web
developers and IT.
. Lead and developed annual strategic planning that has resulted in
consistent sales increases in highly competitive industry at the
retail level and ecommerce.
. Directed development of business to consumer, business-to-business and
local store marketing programs that exceeded corporate expectations.
. Drove digital and traditional media integrating efforts to improve
results and return on investment increasing efficiencies.
. Marketing strategies generating increases averaging 30% for all
brands, and 900% increase in growth for one brand.
. Increased retail operations sales and store manager participation in
marketing and public relations activities.
. Strategic recommendations implemented to increase call-center
performance, sales and customer service.
. Event marketing and B2B strategies, sales support assisted in
increasing sales 30%.
. Lead cross-functional teams that included social media, creative,
product development, brand managers, web development, sales and the
Internet technology team.
. Assumed brand management, brand development, product management and
market research and analysis.
. Launched brand marketing and advertising campaigns across companies
increasing customer counts and average order values.
. Executed public relations strategies resulting in millions of
impressions, generating inquiries and sales.
. Pioneered programs to improve customer loyalty and customer retention.
. Launched affiliate marketing and comparison shopping engines programs
increasing online sales 900%.
. Developed consumer research designed to improve results of sales
promotions and for product development.
. Develop sales promotions strategies that include special events, trade
shows, seminars, webinars, and presentations.
. Developed email marketing strategies and direct marketing increasing
sales 30%.
. Managed search engine optimization, search engine marketing programs
to increase visibility, rankings and sales.
. Launched social media campaigns across all brands and increased
Facebook Fans over 2,000%.
. Launched strategies for Twitter followers, and increased followers
over 9,000%.
Enversa, Dallas, TX.
Sales Director
Sales Director in the performance marketing industry developing performance
marketing strategies for consumer packaged goods, universities,
pharmaceutical, health and medical corporations.
. Custom digital and direct response marketing strategies and plans
developed for key stakeholders.
. Spearheaded iPad apps and mobile apps for pharmaceutical and one of
the top ecommerce florists online.
. Led Mobile app development strategies and mobile marketing programs.
. Directed and led cross functional web, sales and marketing teams and
held regular digital training seminars.
The Hondo Group, Fort Worth, TX.
Account Supervisor & Digital Marketing Manager
Account Supervisor and Digital Marketing Manager developing brand,
marketing and advertising strategies to achieve the accounts marketing
goals and business objectives. Developed website and content strategy for
www.stollerusa.com that has been a huge success.
. Led Brand identity programs developed for clients in the agriculture,
environmental, chemical, financial, education, and real estate and
entertainment industries. Managed marketing programs and execution of
key deliverables to ensure accounts goals and objectives were met or
exceeded and provided exceptional client service. Digital Strategist
assisting multiple companies under the JLM1926 parent company umbrella
developing brand strategies, strategic planning and digital marketing
for Fortune 100 to 3,000 brands.
. Executive management position developing marketing and brand
strategies and then executing campaigns tactically and providing an
analysis of the results and action plans to improve return on
investment.
. Managed multiple website design and development projects, search
engine optimization, internet advertising, digital public relations,
database development, email marketing and social media.
Range Online Media, Fort Worth, TX.
Director of Search Engine Optimization & Account Management
Developed digital marketing strategies leading a team of SEO specialists
and feeds teams producing significant ROI that resulted in long term
relationships with companies that included: Samsung, CompUSA, Kaplan
University, Sharper Image, Estee Lauder, Pier 1 Imports, Travelocity, Nike,
Sundance Channel, Western Union, and Wyndham Hotels to name a few.
. Key member of the executive management team developing and
implementing search campaigns.
. Led search engine optimization and search strategies working with
Chief Marketing Officers and Brand Managers.
. Managed cross-functional team members including web developers, web
engineers and search technologists.
. Coordinated with technology team, business development, research,
accounting and other cross-functional departments to improve
operations and account management ultimately producing greater client
satisfaction and results.
. Increased sales dramatically and significantly improved client
retention for the digital advertising agency.
iProspect, Dallas, TX.
Regional Sales & Marketing Manager
. Digital accounts included: MayoClinic.com, MayoClinic.org,
MayoClinic.edu, AlconLabs.com, GlaxoSmithKline.com, Americanexpress.com,
eBay.com, Walmart.com, PeopleSoft.com, Disney.com, Forddirect.com,
Delta.com, MillerBrewingCompany.com, Kimberly Clarke, Kyocera, Thomas
Publishing and Microsoft.
. Sales and marketing operations launched for this provider of Internet
marketing and search engine optimization services.
. Role included helping create marketing, research, and search engine
optimization and marketing tools for the company.
. Played a key role in the company's rapid expansion from 8 to 64 employees
in 36 months.
. Core services managed for accounts included: search engine optimization
and search engine marketing technologies, i.e. website architecture,
website analytics, technology consulting solutions, research, custom
software solutions, website conversion consulting, complex project
management, XML feeds, and more.
. Shifted focus of sales strategy from mid-tier accounts to the Fortune 100
level market; this led to our rapid growth; iProspect was named fastest
growing companies in America by Delloite and Touche and one of the
fastest growing SEM firms on the Inc. 500 list as a direct result of my
business development efforts during that period. iProspect was bought by
AEGIS for $50 Million several years later due to the phenomenal growth.
. Also changed focus from one-time transactions to multi-year contracts and
long-term sales growth opportunities. Lead multi-discipline departments
in development and management of client marketing campaigns, e.g.
Marketing, Research, Public Relations, IT Team and Web Developers and
Event Managers.
. Gained expertise in search engine marketing, digital technologies,
research & analytics, website conversion, and gained in-depth insight
into integrating digital with traditional media for complex large-scale
advertising campaigns.
Cox Enterprises, Dallas, TX.
National Account Manager
Direct marketing, database management and direct response strategies
developed for client's to generate leads and achieve sales goals through
direct response programs to achieve maximum ROI for Pizza Hut, Ford, Pepsi,
Coke, Procter and Gamble, Firestone, Goodyear, Jiffy Lube, McDonalds,
Duncan Donuts, IHOP, and GNC to name a few.
Education:
Eastern Illinois University, Charleston, IL.
Bachelor of Arts Degree
Master's in Business Administration - University of Phoenix - Completion
Date 2015
Computer & Software Skills:
Microsoft Programs, Adobe Programs, Web-Content Management Systems, SEO
Tools, Web-Shopping Carts, Comparison Shopping Engines, Feeds Management,
CRM Databases, Email Systems, Affiliate Marketing Tools, Google AdWords,
Google Analytics, Social Media Platforms, Social Media Tools, Digital
Analytics Systems, Salesforce, Exact Target, Magento, Coremetrics