GLENARD D MONROE
**** ******* **. *** *** Des Moines, IA. 50310
Home: 515-***-**** • Cell: 515-***-****
***********@*****.***
PERSONAL QUALIFICATIONS: Able to multi-task, follow directions, be on time, and meet required deadlines;
willing to learn new concepts and ideas; and able to get along well with co-workers and management.
Extensive installation and repair background. Thorough knowledge of both residential and commercial security.
Hard worker who quickly masters new skills and systems.
EXPERIENCE
During the past 18 months I have been hospitalized a few times. During this time I have worked
for various contractors while stabilizing my health issues. These contractors include but are not
limited to Techforce Solutions, Verigent as well as a few others. I did not retain any contact
information during this time. I am currently working part time at the Des Moines Va. Hospital. Please
contact Randy Clark with any questions concerning my employment at the Va. His number is 515-
699-5763.
ATECH
Urbandale, IA
Alarm Technician 02/2012 to 01/2013
Maintained State of Iowa Class 7 Alarm System Installer Assistant certification status
Performed logistics prior to client contacts in order to assist with planning most efficient routes to project sites.
Installed, maintained, and repaired various low voltage systems including, but not limited to, fire alarms, access
control systems, and burglar alarm systems.
Reviewed contracts with clients and answered questions to ensure that they were fully informed on their
expectations and the company's service obligations.
Followed company safety policies as well as applicable OSHA standards and NICET certification standards;
and maintained overall cleanliness of assigned project sites.
SATELLITE UNLIMITED INC
Opelika, AL
03/2009 to 01/2011
Satellite Technician
Prioritized projects and planned logistics accordingly to accommodate for traffic and weather conditions.
Confirmed appointments with clients prior to scheduled project dates and provided arrival time window.
Installed and programmed satellite systems as well as hooked up phone lines to receivers for
telecommunication purposes.
THE SALOON & OYSTER BAR
Columbus, GA
07/2007 to 01/2009
Manager
Interviewed and hired up to 3 Wait Staff, 1 Cook, and 2 Security Specialists during tenure with The Saloon & Oyster
Bar
Supervised and trained staff in company operations and expectations; provided staff with constructive feedback in
order to improve work performance.
Generated work schedules and assigned duties to staff
Reconciled cash, check, and charge transactions
Ensured overall safety of patrons and worked in coordination with local law enforcement agency to assist
enforced establishments safety policies as well as applicable OSHA standards, FDA regulations, and State
Health co
COLUMBUS FIRE & SAFETY
Columbus, GA
10/2004 to 06/2007
Fire Alarm Inspector/Installer
Performed logistics prior to client contacts in order to assist with planning most efficient routes to project sites
Installed, maintained, and repaired various low voltage systems.
Inspected, weighed, and tagged suppression systems located in environments that could not be exposed to
moisture.
Maintained accurate client contact, maintenance, and repair logs.
Followed company safety policies as well as applicable OSHA standards; and maintained overall cleanliness of
assigned project sites.
BELL SOUTH
Columbus, GA
03/2000 to 09/2004
Lead Service Technician
Maintained active membership with the Communications Workers of America (CWA) Union.
Trained new employees in company operations and expectations.
Facilitated advanced training classes for veteran employees that led to promotion opportunities outside of their
current positions.
Used company database in order to access project assignments and confirmed said assignments with Central
Office.
Enforced company safety policies as well as applicable OSHA standards, FCC regulations, and city & State
codes.
U.S. NAVY
02/1990 to 02/1992
Interior Communications Electrician
Assigned Ship: USS Thomas C.Hart 1092.
Specialization: Interior Communications Electrician.
EDUCATION
TELECOMMUNICATION SYSTEMS INSTALLATION AND REPAIR 06/2000
Atlanta, GA
11/1990
CERTIFICATE OF COMPLETION: BASIC ELECTRICITY & ELECTRONICS
Advanced Technical Training School Naval Training Center, San Diego, CA
Buncombe County School System, Ashville, NC 12/1989