Customer Service Sales

MOHIDEEN RAZEEN

****, *** ****** ******, #***, Encino, CA 91316 H: 818-***-**** C: 818-***-**** *************@*******.***

Summary

Dedicated and focused Office Clerk who excels at prioritizing, completing multiple tasks simultaneously and following

through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

Strong interpersonal skills Microsoft Office proficiency

Dedicated team player Schedule management

Meticulous attention to detail

Results-oriented

Time management

Self-starter

Accomplishments

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Coordinated all department functions for teams of numerous employees

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Served as Personal Assistant to a high-profile family for more than 9 years, including traveling internationally with them.

Experience

Retail Sales Representative 07/2013 to Current

Pier1 Imports Encino, CA

Maintained friendly and professional customer interactions.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Operated a cash register to process cash, check and credit card transactions.

Guided customers in choosing Items that reflected personal style and shape.

Customer Service Associate 02/2013 to Current

Lowe's Home Improvement West Hills, CA

Consistently met and exceeded department sales target.

Shared product knowledge with customers while making personal recommendations.

provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Office Clerk 03/2012 to 09/2012

Westco Traders West Hills, CA

Conducted business to business telephone sales.

Contacted new and existing customers to discuss how their needs.

could be met with specific products.

Responded to all customer inquiries in a timely manner.

Administrative Secretary 08/2001 to 02/2011

Saad Trading, Contracting and Financial Services Ltd Al Khobar

Coordinated and served as main liaison between various department managers.

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team

conferences.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Standardized department filing system to increase efficiency.

Managed daily office operations and maintenance of equipment.

Assisted with regard to leasing of Residential Property, preparing leasing documents, tent move ins, move outs, and

refund security deposit.

Sales and Marketing Executive 12/1996 to 06/2001

Magna Enterprises Colombo

Whole sale marketing and retail sales, handled light book keeping and cash flow for retail sale.

Education

High School Diploma: Arithmetic, Geography, History and English 1974

St. John's College Colombo, Sri Lanka

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