Customer Service Sales

Chase Emory Rushing

Email: ***********@*****.*** 5421 Groveton Ct

Home: 704-***-**** Charlotte, NC 28269

Cell: 704-***-****

Home Address

Education

Winston-Salem State University, Winston-Salem, NC

Bachelor of Science, Motorsport Management, May 2013

GPA 3.2

Work Experience

Don Schumacher Racing Brownsburg, Indiana

Mopar Midway Manager January 2014- Present

• Managed Mopar’s Midway marketing program at a set of events including, 14 NHRA races and 5 car shows.

• Prioritize multiple tasks while working in a deadline oriented environment.

• Enhanced the existing relationship between Mopar and Don Schumacher Racing, which is being leveraged to facilitate the growth

and sustainability of both companies in the automotive field.

• Assists with Merchandise; Online store; inventory and Junior Marketing and Community Events Team.

• Managed mobile marketing events with show car appearances.

• Delegated duties during events on and off the race track.

Hospitality Coordinator / CDL Truck Driver January 2013- December 2013

• Assisted managers with on-site execution procedures including checklist of site plans, supplies, and premiums.

• Coordinated all aspects of on-site activities including set-up, registration, engaging the participants and staffing.

• Served as a marketing ambassador and effectively communicated company’s trademark to customers.

• Troubleshooter to on-site challenges.

• Executed event set-up and breakdown.

• Unload and load all cargo on to freight (Structural Setups and Race Cars).

• Performed minor servicing and maintenance of equipment; referred major problems to the shop technicians.

• Operated truck in a safe and professional manner when traveling on public highways.

• Reported all accidents and, incidents involving company equipment; kept track of damaged cargo.

• Executed event set-up and breakdown.

Food Lion Charlotte & Winston Salem North Carolina Area June 2007 - January 2013

Front End Sales & Grocery Assistant

• Provided prompt and friendly service to customers through the procedures of Food Lion customer service standards.

• Maintained those standards to help maximize sales through excellent customer service and minimizing shrink.

• Engaged and interact with customers to create a positive shopping experience.

• Followed procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers.

Winston-Salem State University Winston-Salem, NC August 2011- December 2012

Provost Office Assistant

Performed various administrative tasks such as answering phones, taking messages, filing information and word processing duties.

• Worked to support other office staff while operating office equipment like copiers and fax machines.

• Assisted with office accounting.

Campus Ambassador/ Legacy Leader February 2010 – August 2012

• Assisted with the planning of the annual University Open House Programs and other student/alumni events hosted or co-hosted by

the Undergraduate Admissions Office.

• Planned, prepared, and attended monthly ambassador meetings and Legacy Leader professional development workshops.

• Facilitated tours to prospective students to highlight campus amenities, areas of student campus life and areas of interest to the

prospective students.

Resident Adviser July 2010- September 2012

• Acted as an initial responder for students, addressed academic or institutional questions, and enforced residence hall policies.

• Administered monthly meetings with other members of the resident community.

• Planned enrichment programs tailored to fit the needs and/or interests of the residents.

AmeriPark Charlotte, North Carolina Area May 2010- Jan 2013

Valet and Parking Service Provider

• Smiled and greeted guest upon facility entrance, opening doors, assisted with strollers, jackets, wheelchairs, gifts, etc.

• Ensured complete patron satisfaction while guaranteeing safe and professional operation of guest vehicles.

• Maintained a clean and neat work space to best serve customers.

• Demonstrated appropriate verbal and written effectiveness.

Leadership & Volunteer Activities

Omega Psi Phi Fraternity Incorporated (ΩΨΦ) April 2011 – January 2013

Basileus and Vice Basileus of Mu Epsilon Chapter

• Coordinated fundraisers

• Collaborated to establish Presidential criteria for new candidates

• Interviewed Candidates

• Attracted men dedicated to our Cardinal Principles of manhood, scholarship, perseverance, and uplift.

NASCAR Fuel For Success October 2010 – May 2013

Brand Ambassador

• Provided mentorship to the high school students from real life experiences.

• Visited high school students near various track locations and serve as ambassador and showed high school students some of the

various careers behind the scenes during race day.

NCAAP April 2011-Present

Youth Methodist Leadership Administrator June 2006- January 2011

Youth Methodist Leadership Administrator for South East Jurisdiction of Black United Methodist Churches.

• Among ten leaders who lead 500+ youth ranging from ages 12 to 20 during a week filled with activities of fun and enjoyment while

meeting new people and becoming closer to their religion in every step.

Professional Development

NCAAHPRED Winston-Salem, NC 2009, 2010, 2011

Public Speaking Presentations

• Fine-tuned skills by speaking to business associates.

• Improved networking and consulting with business and formal presentations.

• Increased ability to speak anywhere in the world of management and business.

Skills and Abilities

• Produced a variety of business materials, including: letters, reports, proposals and forms.

• Designed, developed and implemented marketing and sales campaigns, i.e. fundraisers.

• Evaluated target markets and propose marketing strategies.

• Promoted products and services; generate leads and initiate sales.

• Established and improve client communications: maintained ongoing relationships while addressing customer inquiries, and

delivering information, propose suggestions, provide guidance, identifying, and negotiate conflicts.

• Conducted surveys and analyze results.

• Lead teams: chair committees, initiate volunteer events and activities.

• Achieved computer proficiency: demonstrate knowledge of Microsoft Word, Excel, PowerPoint, Publisher, Adobe Photoshop and a

wide range of Internet functions.

CERTIFICATIONS (LICENSES)

• Class A CDL License with Tank and Doubles/Triples endorsements Indianapolis, In February 2013-Present

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