Customer Service Manager

***** **** **** **.

Baytown Texas, ***** 832-***-**** ************@*****.***

Carl Cotright

KEY SKILLS

Demonstrates commitment with responsibility, Quickly learn procedures and methods

competency, innovation, collaboration, compassion Self motivated and assertive

and respect to create the best possible results with Excellent communication, interpersonal and

exceptional customer service skills organization skills.

Well organized and efficient Work well in a high pressure environment.

Skilled at encouraging others and building Strong interpersonal skills and team player

r apport Comfortable communicating with persons from

Self starter, goal oriented, strategist with various socio-economic backgrounds

confidence, perseverance and vision.

EDUCAT ION

Anahuac H igh School Anahuac, TX

HS Graduate 1990

RELEVANT EXPER IENCE

Texas Coastal B aytown, TX

Head Coach 2011-2014

Developed winning strategy that resulted in undefeated records.

Established a working rapport with, and was directly responsible to the Principle/Activities Director.

Established good public relations in the school and community.

Strived to build good sportsmanship among players, coaches and fans.

Organizes safe and effective practice sessions

K-Solv C hannelview, TX

Yard Supervisor 2004-2011

Supervised a staff totaling 12 employees per shift

Daily invoice analysis

Scheduling deliveries of assigned shipment to the appropriate vendor

Assigned duties to staff for daily completion

Chemical inventory, record volume of chemical in tanks and drums, yard total chemical inventory

Barbers H ill IS D M ont Belvieu, TX

Facilit ies Manager 2001-2004

Maintained facility upkeep

Repair minor maintenance issues

Key control, daily facility walk through inspections

2

J Boiler M ont Belvieu, TX

Boiler Maker 1999-2001

Changing exchanger tubes

Blinding and pressure testing

Exchanger building

B rown & Root B aytown, TX

Lead Man 1995-1999

Loading/unloading t rucks and packaging pallets

Packaged and built boxes, weighed pallets and printed labels for shipment

Operate pallet jacks and forklifts and operated mules to pull t railers

Issued staff duty assignments

Invoice inventory

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