Sales Project
Resume:
Pranav D. Nannajkar
E-Mail: ******.******@*****.*** ~ Contact: +91-993*******
Opportunities in CRM Product Management / Business Analysis / Technical-
Functional Consultancy with an organisation of repute.
PROFESSIONAL OVERVIEW
< A technology driven dynamic professional with 5.9 years of experience in
Product Management, Business Analysis, Technical-Functional Consultancy
and Customer Relationship Management / CRM.
< Presently working with Capgemini as Consultant.
< Exhibited excellence in entire Software Development Life Cycle (SDLC) for
implementing new business processes.
< Exposure in understanding & adopting emerging trends & techniques,
addressing industry requirements (with the help of industry standards
BABOK and PMBOK) to achieve organisational objectives.
< Possesses abilities in handling consultancy activities for accelerating
the business growth & revenue.
< Experience of handling products in e-Governance, Sales- Marketing, HR,
BFSI domains for multiple clients such as L&T Finance, DHL, Global Travel
Solutions, Development Credit Bank, BJN Group of Hotels, Perstorp, Rishi
Lazer, Kale Consultants Pvt. Ltd.etc.
< A thorough professional with a proactive attitude, energetic, self-
motivated, capable of thinking & generating new design solutions & ideas.
EMPLOYMENT DETAILS
Dec'13 - till Date with Capgemini, Pune as Consultant
May'11- Nov'13 with Melstar Information Ltd., Mumbai as Business Analyst
Sep'09 - May'11 with ABM Knowledgeware Ltd., Mumbai as Functional
Consultant
Jan'08 - Dec'08 with Bluechip Computer Consultants Pvt. Ltd. Mumbai as
Business Analyst
Projects/ Products Handled
Project / Product Delivery Cockpit
Name:
Client Name: Capgemini India Pvt. Ltd.
Project Domain: Project Management
Project/ Product Delivery Cockpit is a complete end to end Project
Summary: Management & Reporting tool. It is capable of handling
multiple projects at a time with proper access management,
workflow management. Cockpit functionalities cover project
details from its Contract Management till its completion,
also provide reports and dashboards.
Role & Involvement in requirement gathering sessions of Cockpit
Responsibility phase 2 functionalities.
Preparation of BRDs
Testing of Phase 1 modules
Acted as one point contact between business and vendor
team.
User Manual preparation of Phase 1 functionalities.
Project / Product Lead Management System (LeMS)
Name:
Client Name: Larsen & Toubro Finance (L&T Finance)
Project Domain: Sales / Marketing
Project/ Product A web based Sales force automation System for Generation,
Summary: Follow-up of lead with all the important Reports, Pie
Charts, and Bar Charts etc. LeMS also accepts Lead
generation, Follow-up through SMS with minimum possible
details, this is to make application and sales force more
efficient and effective.
Role & Requirement gathering sessions with internal business
Responsibility teams.
Preparing BRDs and other docs with the help of UML, taking
signoffs on them.
Communicating requirements with vendor team.
Act as one point contact between business and vendor team.
Getting things done from vendor team.
Testing the functionalities with the help of unit and/or
Integration testing.
User Acceptance Testing with actual end users.
User Training.
Change Request, Maintenance & Support for the service.
Team Management, Resource Management
Project / Product Low Bandwidth LeMS Website (LBW) for Mobile
Name:
Client Name: Larsen & Toubro Finance (L&T Finance)
Project Domain: Sales / Marketing
Project/ Product Low Bandwidth Website is a mobile LeMS application,
Summary: specially made for Mobile / tablet internet users. This
enables Sales force to create leads on the go. This saves
time of sales person and improves the effectiveness.
Role & Requirement gathering sessions with internal business
Responsibility teams.
Preparing BRDs and other docs with the help of UML, taking
signoffs on them.
Communicating requirements with vendor team.
Act as one point contact between business and vendor team.
Testing the functionalities with the help of unit and/or
Integration testing.
User Acceptance Testing with actual end users.
User Training.
Change Request, Maintenance & Support for the service.
Team Management, Resource Management
Project / Product Revenue Management System (RMS)
Name:
Client Name: Larsen & Toubro Finance (L&T Finance)
Project Domain: BFSI- Payment
Project / Product RMS is developed for internal business users (Operations)
Summary: for keeping track of all the business transactions,
calculating commissions and incentives against them after
reconciling transactions with the help of feed files
received from RTAs. RMS provides useful MIS reports. Output
from RMS is used in WMS.
Role & Testing the functionalities unit wise, Integrated.
Responsibility User Acceptance Testing with actual end users.
User Training.
Change Request, Maintenance & Support for the service.
Team Management, Resource Management
Project / Product Wealth Management System (WMS)
Name:
Client Name: Larsen & Toubro Finance (L&T Finance)
Project Domain: BFSI- Payment
Project Summary: WMS is a web based Portfolio Management System. It takes
inputs from RMS. WMS also has Financial Planning module,
different reports, dashboards.
Role & Testing the functionalities unit wise, Integrated.
Responsibility User Acceptance Testing with actual end users.
User Training.
Change Request, Maintenance & Support for the service.
Team Management, Resource Management
Project / Product Cash-Trea (CT)
Name:
Client Name: Larsen & Toubro Finance (L&T Finance)
Project Domain: BFSI- Payments
Project Summary: 'Cash-Trea' is developed for internal business users
(Accounts and Treasury department) and supports multi
entity environment. It keeps track of all borrowings done
by the Treasury department, calculates past/current/future
cash flows, interests etc for any entity / subsidiary under
its cap.
Role & User Acceptance Testing with actual end users.
Responsibility Change Request, Maintenance & Support for the service.
Team Management, Resource Management
Project / Product MaiNet : eGovernance Product
Name:
Client Name: All municipal Councils, Corporations within Maharashtra
Region.
Project Domain: eGovernance
Project/ Product A complete package that covers all the services, councils/
Summary: corporations provide to the citizens. It covers all the
services of different departments including,
Inward-Outward, Birth & Death, CFC, Property Tax, Water
Tax, Town Planning, Accounts, PWD and so on. It also
provides web based self services to the citizens, request
tracking mechanism, Bill info, FAQs, complaint management
through the website.
Role & Coordination with client for initial requirement gathering.
Responsibility
Demonstrating the product to the client and finalizing on
gaps and requirement.
Giving suggestions for betterment of the processes or
process reengineering.
Coordination with the technical team or developers.
One point contact in between client and the development
team.
Functional testing.
UAT at the clients side.
Document preparation.
Team Management, Resource Management
Project / Product HUMANet : Human Resource Management System (HRMS)
Name:
Client Name: DHL, Global Travel Solutions, Development Credit Bank, BJN
Group of Hotels, Perstorp, Rishi Lazer, Kale Consultants
Pvt. Ltd. Etc
Project Domain: Human Resource (HR)
Project Summary: HUMANet is complete web based HRMS solution that covers all
HR functionalities including Induction, Recruitment,
Employee Master, Attendance, Leave Management, Training
Management, Appraisal, Travel Management, Loan Management,
Employee grievance and so on. It also has add-on module of
payroll. HUMANet comes with all the needed reports and
dashboards.
Role & Overall coordination of customized implementation and
Responsibility deployment of HRMS at client site (some of the clients are:
DHL, Global Travel Solutions, Development Credit Bank, BJN
Group of Hotels, Perstorp, Rishi Lazer etc)
Study Client's business practices, systems and needs
Prepare Gap reports and Impact analysis for each client
Gathering requirements from the client and coordinating
sign-offs from the process owners
Walk through the requirements with development team
explaining GAPs and requirements and come up with effort
estimates
Perform and coordinate planning, project base lining and
effort estimate sign-off
Coordinate with the development team for development of the
customized functionality
Lead and perform testing of the updated functionality
Actual deployment of the customized software at client's
site
Facilitate and coordinate user acceptance testing and
integration testing phases with the client
Provide training to client users on HRMS.
Coordinate and obtain sign-offs for each phase of
deployment including system implementation, user acceptance
testing, user training etc.
Provide post-deployment maintenance support including
client site visits for application health check,
performance check and any related issues
Team Management, Resource Management
Key Result Area
Product Management:
. Monitoring / tracking projects with an eye to budgeted cost, demand
forecasts and time over-runs to ensure timely execution of projects.
. Addressing all the important issues & defining best practices for
project support and documentation.
. Mentoring and training project members to enable them to perform their
activities effectively.
Business Analysis:
. Analysing the existing business models and data flows.
. Conducting detailed market study to analyse the latest market trends
and track competitor activities to provide valuable inputs for product
development & marketing strategies.
. Generating and compiling reports identifying causes & potential
solutions based on research into t systems issues
Technical Consultancy:
. Handling IT Operations and other related business units; mapping
business processes and studying workflow for solution design.
. Ensuring business functionality adherence and enhancing competitive
advantage.
. Undertaking business planning, forecasting & analysis for assessing
revenue potential in opportunities.
Pre Sales:
. Delivering pre-sales presentations to customer prospects and providing
documentation to support proposals to the sales team.
. Building the framework encompassing all sales-related activities and
communicate product value proposition to ensure successful marketing
process.
. Developing channels for increasing market penetration, formulating
strategies for overcoming market pressure and venturing into new
potential accounts.
. Giving demonstrations about the products / services to the prospect.
Gathering all the requirements from the prospects and creating Gap
Report.
Software Development:
. Interacting with client side & getting requirements from actual end
users and documenting the same (Business Requirement Study or BRS).
. Creating Functional Specifications, Field Level specifications, etc.
for technical team.
. Acting as a bridge between Client and Technical / development team.
. Communicating and coordinating with the development team / technical
team and getting things done as per requirements.
. Facilitating User Acceptance Testing and getting sign off for UAT
. Overseeing the implementation of the application at client site
. Conducting user training with a -"Train the Trainer" approach
Customer Relationship Management:
. Serving as Single Point of Contact / interface for supporting client.
. Handling all phases and reporting project progress to the client.
. Understanding & coordinating client's needs / enhancements with the
delivery organization
SCHOLASTICS
< MBA (Systems) from Indira School of Management Studies in 2007, secured
61%.
< Master in Computer Management (MCM) from University of Pune in 2007,
secured 55%.
< B.Sc. (IT) from N.G Acharya College of Science, Arts & Commerce in 2004,
secured 63%.
TRAINING / CERTIFICATIONS
< 35 hours of classroom training completed for PMP Certification from EPMC,
registered Education Provider of PMI
< Certification for basic understanding of Cloud [Certificate ID: 7304c1a5-
1317-41ce-ba80-5492bcb9feb4]
PERSONAL DOSSIER
Address : 401, 'Meghraj Apartment', Sector 36, Plot no. 121-123,
Seawoods (W), Navi Mumbai - 400706
Date of Birth : 18th Nov 1983
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