Manager Management

rOBBIE renee HENRY *********@*******.***

**** ****** ****** *****, ************, IN 46268 317-***-****

Account and Contract Management / Property Management Professional

Over ten years experience in multi-family property management with

extensive experience and progressive growth in directing all aspects of

operations while demonstrating attuned communication and diplomacy

qualities. Solid expertise in providing independent, hands-on leadership to

facilitate business growth, key account management, and financial

administration initiatives.

Areas of Expertise

Management Profile

Financial

. Maintain operating budget and monitor compliance to accounting and

operational procedures

. Preparing monthly, quarterly and annual financial reports including

variance analysis, accruals and, general ledger account review and

forecasts

. Fiduciary responsibility assuring that all income due to owner is

collected in a timely manner and that expenses are controlled in line

with owner objectives meeting or exceeding NOI, economic/physical

occupancy goals

. Analysis of tenant gross sales reports and collection of percentage rent

. Processing and coding of invoices for payment

Operations

. Assist with operations issues such as tenant move-ins and move-outs, rent

collections, etc.

. Conduct routine site inspections to evaluate condition of premises for

general maintenance and safety issues

. Relationship building with all tenants to quickly and effortlessly solve

any problems that may arise and managing tenant satisfaction to ensure a

high level of tenant retention

. Regulate and coordinate legal action as necessary within county specific

regulations

. Communicate with senior management in the event of any facility or

business disruption

. Monitor vendor performance and compliance

Lease Administration

. Review and approve billing and adjustments and interpret leases and

ensure tenant compliance

. Analyze and abstract leases to determine data and critical dates to be

tracked and followed-up on

Overall

. Comfortable interacting with all levels of management and accepts

every new challenge with confidence

. Proven ability to effectively handle various tasks with minimal

direction

. Solid communication, interpersonal, time management, analytical,

organizational and leadership skills

. Experienced in forecasting, process improvement, project management,

and networking

. Extremely energetic, dependable and self-motivated with a high degree

of collaborative work integrity

Career progression

Company Job Title Tenure

Mt. Helix Property Property Office Manager 2014-present

Management

Trinitas Ventures Assistant Property 2013 - 2014 Contract Job

NALS Multifamily Manager 2004 - 2013

Investments Assistant Property

Manager

NALS Multifamily Leasing Manager 2002 - 2004

Investments

Berkshire Property Leasing Manager 2001 - 2002

Advisors

Education

Business Administration Western International University

Phoenix, AZ {E-Classes] - TBD

. Project Management

. Property Inspections

. Problem Solving

. Time Management

. Yardi, AMSI, MRI Real Page,Appfolio

.

. Vendor Management

. Marketing

. Cost Control

. Lease Administration

.

. Inside and Outside Sales

. Budgeting

. Fiscal Management

. Tenant Relations

Contact this candidate