Customer Service Representative
Resume:
Mason N Albert
Lynnwwod,wa,98037
*******@*****.***
Mason Albert
Professional Objective:
Skilled computer-aided design technician with experience in manufaturing concepts and
maintenance desires to implement software CAD skills and customer service experience in a
manufacturing, engineering planning.
Education:
12/2002-12/2004 ITT Technical Institute, Earth City, MO
Associate of Applied Science in Computer-Aided Drafting and Design
Software Skills:
Catia V5/ Redars/ Ivt
Proficient in AutoCAD 2000i-2004
Experienced with Windows XP and Microsoft Office tools
Mechanical Desktop 2004
Architectural Desktop 2000i
AutoViz, and Unigraphics NT software
Maintenance Skills:
Assembly work, Manufacturing electrical, sprinklers and light industrial maintenance.
Career Experience:
06/2014-7/2014 Jamco/Volt contractual, Mechnical Drafter/Checker
Prepare, maintain or modify aircraft basic mechanical/structural/payloads/systems
drawings based on defined requirements and in accordance with established design
standards. Approved processes and tools usage to accomplish these tasks are required.
Participates in teams to support the development of designs. Supports the documentation
of design implementation. Obtain OEM airplane installations and/or detail part drawings
using approved processes and tools. Provides drafting support for airplane modifications
(home-team support). Actively support applicable engineering department goals and
initiatives. Coordinate with other departments as necessary. Utilize internal
drawing/document standards per customer or regulatory agency requirements. Some
domestic or international travel may be required. Provide contribution to Mechanical
Department Engineering drafting standards. As a drafting tool expert, provide drafting
mentoring. Perform engineering drafting check.
11/2012 -5/2041 Boeing Company Tukwilla, Wa TECH DESIGNER
Follows specific instructions to translate sketches, layouts and written specifications of
engineering requirements into product definition data (e.g., detail, assembly and
installation drawings, Computer Aided Drafting (CAD) data, parts list or Bill of Material
(BOM) etc.) based on applicable standards and established precedents. Performs self-
validation of product definition data to insure the accuracy of completed work. Ultlizing
programs such as PDM, Enovia, Catia and Diol.
1/2011-11/2012 Boeing Company Everett,Wa ASSEMBLER INST ELEC SYST
B/Production Test Travlers C
Installing wire harrassess, power panels,pining and terminating wires. Also trouble
shooting and read schmatics for each plane assigned.Using my analytical skill to trouble
shoot varouis faults and correcting the porblem. Also useing affective written or emailed
tie-in to communicate info to varouis shifts.
05/2009-10/2009 Missouri Department of Transportation, Maintenance Worker-
Temp/Seasonal
Maintaining the highways through lawn care, pothole patching, and also maintaining the
bridges keeping them clear of debris in safe and timely manner.
04/2006-7/2008 Logistics Service, Inc., Fenton, MO, Processor/Sequencer/Material
Handler
Processing the proper containers in the proper order for shipping to multiple vendors.
Packing and delivering proper parts to various docks for shipment to Chrysler. Insureing
the high quality at all times.
01/2005-02/2005 G&W Engineering Corp., Maryland Heights, MO, CAD Technician
Redrawing all plans for review by the client and architect.
Drawing all Plumbing, Electrical, and Mechanical systems in a timely manner.
Sending all drawings to County Blue and Specialty for final printing.
05/2004-01/2005 Commworld, St. Louis, MO, Warehouse Associate
Maintain shipping and receiving telephone systems utilizing Tiger Paw Suite 9 software.
Maintaining quatliy control for all wharehouse equipment
Order materials for jobs and transporting materials to job sites.
Send equipment out for repairs, as needed.
07/2003-04/2004 Vistawall Architectural Products, Maryland Heights, MO,
Warehousemen P.R.I.
Responsible for Shipping and Receiving of metal materials.
Responsible for delivering customer orders.
04/2003-07/2003 Washington Inventory Service, Ellisville, MO, Counter Customer Service
Representative
Managing inventory at multiple Missouri locations.
10/2000-02/2002 Lord & Taylor, St. Louis, MO, Customer Service Representative
Call Center
Special Skills:
Shipping & receiving, forklift certified, dock worker, and motor vehicle assembler.
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