Marketing Management
Resume:
CURRICULAM VITAE
Vivek Dubey Email :
*********@*****.***
SAP CRM Functional Consultant Mobile: +91-
Seeking challenging and rewarding career in a dynamic and leading corporate
that provides SAP (implementation and support) services. I wish to leverage
my extensive functional and process knowledge skills with a growth oriented
Organization.
Professional Summary
> 3 + Years of experience as SAP CRM Consultant in One Implementation
and one support project.
> Ability to work with time sense as a team player or individually.
Sincere, hard working and dependable.
> Good communication and presentation skills and good as team builder
and team player and also capable to give efficient business solutions
up on requirements.
> Excellent Interpersonal skills and ability to learn and adopt new
technology concepts.
Experience Summary
> Currently Working as SAP CRM Functional Consultant for, Cognizant.
Gurgaon(Delhi), Since December 2011 to till date.
Education Qualifications
> Graduation from deen dayal upadhyay university. (2008-2011)
SAP CRM skills Set
> Well versed with Marketing, sales, Base customization and middleware
in SAP CRM domain.
> Configuring Marketing Planning, Campaign Management, Lead and
Opportunity Management.
> Maintaining personalized mail forms and External list management and
target group creation.
> Creating Business Partners roles, Maintaining BP Relationship
categories and Field Groupings.
> Defining Partner functions, data profile and status profile.
> Creation of framework and assigning components and configuring
components.
> Creation of Alert modeler and scripting (Reminder and Interactive)
> Customization of action box, navigation area and application area.
Project #1(Current)
Organization : Mahindra Satyam.
Designation : SAP CRM Functional Consultant
Client : Philips Health Care.,
Version : SAP CRM 7.0
Duration : January 2013 to Till Date
Role : Team member (Implementation) Environment.
Client profile:
Philips Health Care a Philips Group Company is a leading supplier
of diagnostic imaging equipment, information technology and related
healthcare services. Philips Health Care delivers one of the World's most
robust portfolios of medical system for faster and more accurate diagnosis
and treatment. Philips Health Care is also using SAP CRM Application.
Philips Health Care is headquartered at Andover USA.
Responsibilities:
. Configuration Of Business partner, Grouping and role configuration,
Number range assignment
. Base customizing: Configuration of Product master, territory management.
. Configuration of Organization Model as per CRM functionality and Client
Specifications
. Configuration Organizational Data Determination rule and Organization
Data Profiles
. CRM Marketing Management
. Creation of Target Groups with Segment Builder
. Creation of Marketing Plans, Campaigns & Target Groups
assignment
. External List Management
. Partner Determination procedures for Various Transaction Types of
Activity, Lead, Opportunity, Quotation and sales order Management.
. Defined activities for Activity management, Activity Journals
. Item categories, Item category determination, Copy control and copy
control determination for the required Transaction Types.
Project #2(Previous)
Company : Techno soft Corporation (US Based MNC)
Client : Herbalife
Business Areas : CRM
Role : SAP CRM Implementation Consultant
Duration : December 2011 to December 2012
www.technosoftcorporation.com
Client Profile:
Herbalife is a company founded in 1980 which sells Herbalife products for
weight-loss and health through multi-level marketing (MLM)
distributorships. Also available from Herbalife distributors are targeted
health/nutrition products specifically for heart, digestion, stress, men,
women, etc, as well as skin, hair, fragrances etc. Herbalife
(www.herbalife.com) is a premier nutrition weight-management company.
Herbalife offers life-changing products and an unparalleled business
opportunity. Herbalife was founded by Mark Hughes' which has around over
1.9 million Distributors who conduct business in over 70 countries
worldwide.
Responsibilities:
. Created different Business Partner Roles, Assigned business partners to
these roles & Customized several fields in Business Partner .
. Customized Organization Model for Herbalife creating a hierarchy
&Assigned structural attributes to an Organizational Unit .
. Defined Organization Determination Rules (ODP), to identify responsible
Organizational unit during processing of a transaction, and assigned
it to the Organizational Model.
. Customization of Territory Management.
. Customized Product Master for several product categories of Herbalife
such as Core Product, Weight Management, Fitness and Energy, Personal
Care and Targeted Nutrition.
. Customized Product hierarchy, categories, subcategories, set types and
attributes. Maintained product relationships.
. Customized Partner Determination Procedure (PDP), through determining
Partner Functions, defining Access Sequence, Batch and Dialog Sequence.
. Customized Business Transactions such as Opportunity, Quotation, Sales
Order, Business Activity. Copied one Transaction into another through
Copy Control Procedure.
. Assigned Partner Determination Procedure, Organizational Determination
Procedure, Action Profile, Date Profile and Date Management to the
Business Transactions.
Marketing Planning and Campaign Management (MPCM)
. Customized Marketing Plan, Marketing Plan Element, Campaign and Campaign
Element
. Assigning Action Profile to Campaign Management, and setting an
Authorization role to a Campaign.
. Created Prospect Customer Grouping, using Target Groups and Segment
Builder.
. Customized marketing planner showing business activities in marketing and
campaign.
. Configured the Personalized Mail form by customizing Campaign
Management
. Customized search criteria which is then assigned to marketing planner,
campaign and created search query for marketing calendar.
(Vivek Dubey)
Personal Details:
> Name:Vivek Dubey
> Father's Name:Ramashankar Dubey
> Education details:
> 10th:2002(67 Central Academy
> 12th:2008(64 Board of Intermediate Education,Gorakhpur.
> Degree(BA 2011(55 Deen Dayal Upadhyay university,
> Marital status:Single
(Vivek Dubey)
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