Customer Service Assistant

Location:

Posted:

November 29, 2014

Brooks Hardy

E-mail: ******@*******.***

skills & Qualifications

. Personable and easy to get along with

. Excellent customer service skills

. Fast-learner

. Proficient in Microsoft Word, Excel, Access, PowerPoint, and SPSS

Work Experience & Achievements

Bright Horizons Family Solutions

January 2014-present

Lead Teacher

. Teach and supervise children in the infant room

. Interact with parents daily and discuss child's development

. Create and implement developmentally appropriate curriculum and lesson

plans

. Support and oversee assistant teachers and floaters

Bright Beginnings Preschool August 2013-January

2014

Lead Teacher

. Teach and supervise children in the toddler and older toddler rooms

. Interact with parents daily and discuss child's development

Northfield Ministries October 2012-

present (current volunteer)

Behavioral Health Specialist

. Provide support and supervision of women in recovery from eating

disorders

Primrose School of Swift Creek August

2011-August 2013

Teacher

. Teach and supervise children in the toddler room (ages 16-24 months)

. Interact with parents daily and discuss child's development

. Complete assessments for all children each month

Education

Hollins University (2007-2011)

. Bachelor of Arts in Psychology (concentration in social/personality

psychology)

. Vice President of Alpha Psi Omega (National Theatre Honor Society)

. DONA trained Doula (birth advocate and advisor)